From e5817421dfb1c6e90914b17e4016d8c2f583ea4e Mon Sep 17 00:00:00 2001
From: "jake%bugzilla.org" <>
Date: Fri, 1 Jul 2005 22:44:36 +0000
Subject: [PATCH] Bug 274404 - Document the new whining functionality that will
be available in 2.20. Patch by A. Karl Kornel <karl@kornel.name> r=colin,joel
---
docs/xml/installation.xml | 43 +++++++-
docs/xml/using.xml | 200 ++++++++++++++++++++++++++++++++++++++
2 files changed, 241 insertions(+), 2 deletions(-)
diff --git a/docs/xml/installation.xml b/docs/xml/installation.xml
index 6f3ba4c7a..d3475f763 100644
--- a/docs/xml/installation.xml
+++ b/docs/xml/installation.xml
@@ -1,5 +1,5 @@
<!-- <!DOCTYPE chapter PUBLIC "-//OASIS//DTD DocBook XML V4.1.2//EN"> -->
-<!-- $Id: installation.xml,v 1.95 2005/06/29 23:43:33 zach%zachlipton.com Exp $ -->
+<!-- $Id: installation.xml,v 1.96 2005/07/01 15:44:36 jake%bugzilla.org Exp $ -->
<chapter id="installing-bugzilla">
<title>Installing Bugzilla</title>
@@ -1176,7 +1176,7 @@ c:\perl\bin\perl.exe -xc:\bugzilla -wT "%s" %s
</para>
</section>
- <section>
+ <section id="installation-whining-cron">
<title>The Whining Cron</title>
<para>What good are
@@ -1202,6 +1202,45 @@ c:\perl\bin\perl.exe -xc:\bugzilla -wT "%s" %s
</note>
</section>
+ <section id="installation-whining">
+ <title>Whining</title>
+
+ <para>
+ As of Bugzilla 2.20, users can configure Bugzilla to regularly annoy
+ them at regular intervals, by having Bugzilla execute saved searches
+ at certain times and emailing the results to the user. This is known
+ as "Whining". The process of configuring Whining is described
+ in <xref linkend="whining"/>, but for it to work a Perl script must be
+ executed at regular intervals.
+ </para>
+
+ <para>
+ This can be done by adding the following command as a daily
+ crontab entry, in the same manner as explained above for bug
+ graphs. This example runs it every 15 minutes.
+ </para>
+
+ <programlisting>*/15 * * * * cd <your-bugzilla-directory> ; ./whine.pl</programlisting>
+
+ <note>
+ <para>
+ Whines can be executed as often as every 15 minutes, so if you specify
+ longer intervals between executions of whine.pl, some users may not
+ be whined at as often as they would expect. Depending on the person,
+ this can either be a very Good Thing or a very Bad Thing.
+ </para>
+ </note>
+
+ <note>
+ <para>
+ Windows does not have 'cron', but it does have the Task
+ Scheduler, which performs the same duties. There are also
+ third-party tools that can be used to implement cron, such as
+ <ulink url="http://www.nncron.ru/">nncron</ulink>.
+ </para>
+ </note>
+ </section>
+
<section id="patch-viewer">
<title>Patch Viewer</title>
diff --git a/docs/xml/using.xml b/docs/xml/using.xml
index 4e63bac86..7eb26e549 100644
--- a/docs/xml/using.xml
+++ b/docs/xml/using.xml
@@ -1160,6 +1160,206 @@
</para>
</section>
+ <section id="whining">
+ <title>Whining</title>
+
+ <para>
+ Whining is a feature in Bugzilla that can regularly annoy users at
+ specified times. Using this feature, users can execute saved searches
+ at specific times (i.e. the 15th of the month at midnight) or at
+ regular intervals (i.e. every 15 minutes on Sundays). The results of the
+ searches are sent to the user, either as a single email or as one email
+ per bug, along with some descriptive text.
+ </para>
+
+ <warning>
+ <para>
+ Throughout this section it will be assumed that all users are members
+ of the bz_canusewhines group, membership in which is required in order
+ to use the Whining system. You can easily make all users members of
+ the bz_canusewhines group by setting the User RegExp to ".*" (without
+ the quotes).
+ </para>
+
+ <para>
+ Also worth noting is the bz_canusewhineatothers group. Members of this
+ group can create whines for any user or group in Bugzilla using a
+ extended form of the whining interface. Features only available to
+ members of the bz_canusewhineatothers group will be noted in the
+ appropriate places.
+ </para>
+ </warning>
+
+ <note>
+ <para>
+ For whining to work, a special Perl script must be executed at regular
+ intervals. More information on this is available in
+ <xref linkend="installation-whining"/>.
+ </para>
+ </note>
+
+ <note>
+ <para>
+ This section does not cover the whineatnews.pl script. See
+ <xref linkend="installation-whining-cron"/> for more information on
+ The Whining Cron.
+ </para>
+ </note>
+
+ <section id="whining-overview">
+ <title>The Event</title>
+
+ <para>
+ The whining system defines an "Event" as one or more queries being
+ executed at regular intervals, with the results of said queries (if
+ there are any) being emailed to the user. Events are created by
+ clicking on the "Add new event" button.
+ </para>
+
+ <para>
+ Once a new event is created, the first thing to set is the "Email
+ subject line". The contents of this field will be used in the subject
+ line of every email generated by this event. In addition to setting a
+ subject, space is provided to enter some descriptive text that will be
+ included at the top of each message (to help you in understanding why
+ you received the email in the first place).
+ </para>
+
+ <para>
+ The next step is to specify when the Event is to be run (the Schedule)
+ and what searches are to be performed (the Queries).
+ </para>
+
+ </section>
+
+ <section id="whining-schedule">
+ <title>Whining Schedule</title>
+
+ <para>
+ Each whining event is associated with zero or more schedules. A
+ schedule is used to specify when the query (specified below) is to be
+ run. A new event starts out with no schedules (which means it will
+ never run, as it is not scheduled to run). To add a schedule, press
+ the "Add a new schedule" button.
+ </para>
+
+ <para>
+ Each schedule includes an interval, which you use to tell Bugzilla
+ when the event should be run. An event can be run on certain days of
+ the week, certain days of the month, during weekdays (defined as
+ Monday through Friday), or every day.
+ </para>
+
+ <important>
+ <para>
+ Be careful if you set your event to run on the 29th, 30th, or 31st of
+ the month, as your event may not run exactly when expected. If you
+ want your event to run on the last day of the month, select "Last day
+ of the month" as the interval.
+ </para>
+ </important>
+
+ <para>
+ Once you have specified the day(s) on which the event is to be run, you
+ should now specify the time at which the event is to be run. You can
+ have the event run at a certain hour on the specified day(s), or
+ every hour, half-hour, or quarter-hour on the specified day(s).
+ </para>
+
+ <para>
+ If a single schedule does not execute an event as many times as you
+ would want, you can create another schedule for the same event. For
+ example, if you want to run an event on days whose numbers are
+ divisible by seven, you would need to add four schedules to the event,
+ setting the schedules to run on the 7th, 14th, 21st, and 28th (one day
+ per schedule) at whatever time (or times) you choose.
+ </para>
+
+ <note>
+ <para>
+ If you are a member of the bz_canusewhineatothers group, then you
+ will be presented with another option: "Mail to". Using this you
+ can control who will receive the emails generated by this event. You
+ can choose to send the emails to a single user (identified by email
+ address) or a single group (identified by group name). To send to
+ multiple users or groups, create a new schedule for each additional
+ user/group.
+ </para>
+ </note>
+ </section>
+
+ <section id="whining-query">
+ <title>Whining Queries</title>
+
+ <para>
+ Each wining event is associated with zero or more queries. A query is
+ a saved search that is executed on the schedule specified (see above).
+ You start out with zero queries attached to the event (which means that
+ the event will not run, as there will never be any results to return).
+ To add a query, press the "Add a new query" button.
+ </para>
+
+ <para>
+ The first field to examine in your new query is the Sort field. Queries
+ are executed, and results returned, in the order specified by the Sort
+ field. Queries with lower Sort values will run before queries with
+ higher Sort values.
+ </para>
+
+ <para>
+ The next field to examine is the Search field. This is where you
+ choose the actual search that is to be run. Instead of defining search
+ parameters here, you are asked to choose from the list of saved
+ searches (the same list that appears at the bottom of every Bugzilla
+ page). You are only allowed to choose from searches that you have
+ saved yourself (the default saved search, "My Bugs", is not a valid
+ choice). If you do not have any saved searches, you can take this
+ opportunity to create one (see <xref linkend="list"/>).
+ </para>
+
+ <note>
+ <para>
+ When running queries, the wining system acts as if you are the user
+ executing the query. This means that the whining system will ignore
+ bugs that match your query, but that you can not access.
+ </para>
+ </note>
+
+ <para>
+ Once you have chosen the saved search to be executed, give the query a
+ descriptive title. This title will appear in the email, above the
+ results of the query. If you choose "One message per bug", the query
+ title will appear at the top of each email that contains a bug matching
+ your query.
+ </para>
+
+ <para>
+ Finally, decide if the results of the query should be sent in a single
+ email, or if each bug should appear in its own email.
+ </para>
+
+ <warning>
+ <para>
+ Think carefully before checking the "One message per bug" box. If
+ you create a query that matches thousands of bugs, you will receive
+ thousands of emails!
+ </para>
+ </warning>
+ </section>
+
+ <para>
+ Once you have defined at least one schedule, and created at least one
+ query, go ahead and "Update/Commit". This will save your Event and make
+ it available for immediate execution.
+ </para>
+
+ <para>
+ If you ever feel like deleting your event, you may do so using the "Remove
+ Event" button in the upper-right corner of each Event. You can also
+ modify an existing event, so long as you "Update/Commit" after completing
+ your modifications.
+ </para>
+ </section>
</chapter>
<!-- Keep this comment at the end of the file
--
2.24.1