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Ivan Ivlev
bugzilla
Commits
f0324c37
Commit
f0324c37
authored
Jan 03, 2003
by
jake%bugzilla.org
Browse files
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Recomiple the docs for the 2.17.3 release
parent
822d21b1
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1058 deletions
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Bugzilla-Guide.html
docs/html/Bugzilla-Guide.html
+834
-428
administration.html
docs/html/administration.html
+6
-6
cust-change-permissions.html
docs/html/cust-change-permissions.html
+307
-0
cust-templates.html
docs/html/cust-templates.html
+15
-15
dbdoc.html
docs/html/dbdoc.html
+2
-2
dbmodify.html
docs/html/dbmodify.html
+185
-0
extraconfig.html
docs/html/extraconfig.html
+37
-5
faq.html
docs/html/faq.html
+278
-248
glossary.html
docs/html/glossary.html
+1
-1
groups.html
docs/html/groups.html
+106
-40
index.html
docs/html/index.html
+5
-5
installation.html
docs/html/installation.html
+11
-11
parameters.html
docs/html/parameters.html
+15
-22
rhbugzilla.html
docs/html/rhbugzilla.html
+17
-6
security.html
docs/html/security.html
+291
-43
stepbystep.html
docs/html/stepbystep.html
+49
-33
troubleshooting.html
docs/html/troubleshooting.html
+2
-2
upgrading.html
docs/html/upgrading.html
+5
-5
variant-fenris.html
docs/html/variant-fenris.html
+2
-0
variant-issuezilla.html
docs/html/variant-issuezilla.html
+2
-0
variant-perforce.html
docs/html/variant-perforce.html
+2
-0
variant-scarab.html
docs/html/variant-scarab.html
+2
-0
variant-sourceforge.html
docs/html/variant-sourceforge.html
+2
-0
win32.html
docs/html/win32.html
+4
-4
Bugzilla-Guide.txt
docs/txt/Bugzilla-Guide.txt
+270
-182
No files found.
docs/html/Bugzilla-Guide.html
View file @
f0324c37
...
...
@@ -245,12 +245,12 @@ HREF="#security"
><DT
>
5.7.
<A
HREF=
"#cust-templates"
>
Template Customi
s
ation
</A
>
Template Customi
z
ation
</A
></DT
><DT
>
5.8.
<A
HREF=
"#cust-change-permissions"
>
Change Permission Customi
s
ation
</A
>
Change Permission Customi
z
ation
</A
></DT
><DT
>
5.9.
<A
...
...
@@ -369,19 +369,19 @@ CLASS="LOT"
></DT
><DT
>
4-1.
<A
HREF=
"#AEN10
28
"
HREF=
"#AEN10
35
"
>
Installing ActivePerl ppd Modules on Microsoft
Windows
</A
></DT
><DT
>
4-2.
<A
HREF=
"#AEN104
1
"
HREF=
"#AEN104
8
"
>
Installing OpenInteract ppd Modules manually on Microsoft
Windows
</A
></DT
><DT
>
4-3.
<A
HREF=
"#AEN12
07
"
HREF=
"#AEN12
14
"
>
Removing encrypt() for Windows NT Bugzilla version 2.12 or
earlier
</A
></DT
...
...
@@ -2588,7 +2588,7 @@ HREF="http://www.mysql.com/"
TARGET=
"_top"
>
MySQL database server
</A
>
(3.2
2.5
or greater)
(3.2
3.6
or greater)
</P
></LI
><LI
...
...
@@ -2598,7 +2598,7 @@ HREF="http://www.perl.org"
TARGET=
"_top"
>
Perl
</A
>
(5.
005 or greater
, 5.6.1 is recommended if you wish to
(5.
6
, 5.6.1 is recommended if you wish to
use Bundle::Bugzilla)
</P
></LI
...
...
@@ -2616,7 +2616,7 @@ HREF="http://www.template-toolkit.org"
TARGET=
"_top"
>
Template
</A
>
(v2.0
7
)
(v2.0
8
)
</P
></LI
><LI
...
...
@@ -2625,7 +2625,8 @@ TARGET="_top"
HREF=
"http://www.perldoc.com/perl5.6/lib/File/Temp.html"
TARGET=
"_top"
>
File::Temp
</A
>
(v1.804) (Prerequisite for Template)
>
(1.804) (Prerequisite for Template)
</P
></LI
><LI
...
...
@@ -2636,7 +2637,7 @@ TARGET="_top"
>
AppConfig
</A
>
(
v
1.52)
(1.52)
</P
></LI
><LI
...
...
@@ -2646,7 +2647,7 @@ HREF="http://www.cpan.org/authors/id/MUIR/modules/Text-Tabs%2BWrap-2001.0131.tar
TARGET=
"_top"
>
Text::Wrap
</A
>
(
v
2001.0131)
(2001.0131)
</P
></LI
><LI
...
...
@@ -2657,7 +2658,7 @@ TARGET="_top"
>
File::Spec
</A
>
(
v0.8.
2)
(
0.8
2)
</P
></LI
><LI
...
...
@@ -2679,7 +2680,7 @@ TARGET="_top"
>
DBD::mysql
</A
>
(
v
1.2209)
(1.2209)
</P
></LI
><LI
...
...
@@ -2689,7 +2690,7 @@ HREF="http://www.cpan.org/modules/by-module/DBI/"
TARGET=
"_top"
>
DBI
</A
>
(
v
1.13)
(1.13)
</P
></LI
><LI
...
...
@@ -2705,8 +2706,13 @@ TARGET="_top"
></LI
><LI
><P
>
CGI::Carp
(any)
>
<A
HREF=
"http://www.cpan.org/modules/by-module/CGI/"
TARGET=
"_top"
>
CGI
</A
>
(2.88)
</P
></LI
></OL
...
...
@@ -2723,7 +2729,19 @@ HREF="http://www.cpan.org/modules/by-module/GD/"
TARGET=
"_top"
>
GD
</A
>
(v1.19) for bug charting
(1.20) for bug charting
</P
></LI
><LI
><P
>
GD::Chart
(any) for bug charting
</P
></LI
><LI
><P
>
GD::Text::Align
(any) for bug charting
</P
></LI
><LI
...
...
@@ -2734,7 +2752,7 @@ TARGET="_top"
>
Chart::Base
</A
>
(
v
0.99c) for bug charting
(0.99c) for bug charting
</P
></LI
><LI
...
...
@@ -3042,10 +3060,10 @@ TARGET="_top"
>
perl.com
</A
>
for the rare
*nix systems which don't have it.
Although Bugzilla runs with
all post-5.005
versions of Perl,
it's a good idea to be up to the very latest version
Although Bugzilla runs with
perl 5.6,
it's a good idea to be up to the very latest version
if you can when running Bugzilla. As of this writing, that is Perl
version 5.
6.1
.
</P
version 5.
8
.
</P
><DIV
CLASS=
"tip"
><A
...
...
@@ -3281,7 +3299,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
45
"
NAME=
"AEN6
50
"
></A
>
4.1.5.1. DBI
</H3
><P
...
...
@@ -3296,7 +3314,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
48
"
NAME=
"AEN6
53
"
></A
>
4.1.5.2. Data::Dumper
</H3
><P
...
...
@@ -3310,7 +3328,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN65
1
"
NAME=
"AEN65
6
"
></A
>
4.1.5.3. MySQL-related modules
</H3
><P
...
...
@@ -3336,7 +3354,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
56
"
NAME=
"AEN6
61
"
></A
>
4.1.5.4. TimeDate modules
</H3
><P
...
...
@@ -3352,7 +3370,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
59
"
NAME=
"AEN6
64
"
></A
>
4.1.5.5. GD (optional)
</H3
><P
...
...
@@ -3407,7 +3425,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
66
"
NAME=
"AEN6
71
"
></A
>
4.1.5.6. Chart::Base (optional)
</H3
><P
...
...
@@ -3422,17 +3440,15 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN6
69
"
NAME=
"AEN6
74
"
></A
>
4.1.5.7. Template Toolkit
</H3
><P
>
When you install Template Toolkit, you'll get asked various
questions about features to enable. The defaults are fine, except
that it is recommended you use the high speed XS Stash of the Template
Toolkit, in order to achieve best performance. However, there are
known problems with XS Stash and Perl 5.005_02 and lower. If you
wish to use these older versions of Perl, please use the regular
stash.
</P
Toolkit, in order to achieve best performance.
</P
></DIV
></DIV
><DIV
...
...
@@ -3440,7 +3456,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN67
2
"
NAME=
"AEN67
7
"
></A
>
4.1.6. HTTP Server
</H2
><P
...
...
@@ -3618,7 +3634,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN69
1
"
NAME=
"AEN69
6
"
></A
>
4.1.7. Bugzilla
</H2
><P
...
...
@@ -3788,7 +3804,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN7
16
"
NAME=
"AEN7
21
"
></A
>
4.1.8. Setting Up the MySQL Database
</H2
><P
...
...
@@ -3961,7 +3977,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN75
2
"
NAME=
"AEN75
7
"
></A
>
4.1.9.
<TT
CLASS=
"filename"
...
...
@@ -4114,7 +4130,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN78
4
"
NAME=
"AEN78
9
"
></A
>
4.1.10. Securing MySQL
</H2
><P
...
...
@@ -4392,7 +4408,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN85
0
"
NAME=
"AEN85
5
"
></A
>
4.1.11. Configuring Bugzilla
</H2
><P
...
...
@@ -4418,7 +4434,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN8
56
"
NAME=
"AEN8
61
"
></A
>
4.2.1. Dependency Charts
</H2
><P
...
...
@@ -4482,7 +4498,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN87
1
"
NAME=
"AEN87
6
"
></A
>
4.2.2. Bug Graphs
</H2
><P
...
...
@@ -4541,7 +4557,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN88
4
"
NAME=
"AEN88
9
"
></A
>
4.2.3. The Whining Cron
</H2
><P
...
...
@@ -4837,10 +4853,42 @@ CLASS="QUOTE"
CLASS=
"QUOTE"
>
"UTF-8"
</SPAN
>
.
</P
><DIV
CLASS=
"note"
><P
></P
><TABLE
CLASS=
"note"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/note.gif"
HSPACE=
"5"
ALT=
"Note"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Note: u
sing
<
meta
>
tags to set the charset is not
>
U
sing
<
meta
>
tags to set the charset is not
recommended, as there's a bug in Netscape 4.x which causes pages
marked up in this way to load twice.
</P
marked up in this way to load twice. See
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=126266"
TARGET=
"_top"
>
bug
126266
</A
>
for more information including progress toward making
bugzilla charset aware by default.
</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS=
"section"
...
...
@@ -5430,7 +5478,7 @@ CLASS="command"
><DIV
CLASS=
"example"
><A
NAME=
"AEN10
28
"
NAME=
"AEN10
35
"
></A
><P
><B
...
...
@@ -5490,7 +5538,7 @@ TARGET="_top"
<DIV
CLASS=
"example"
><A
NAME=
"AEN104
1
"
NAME=
"AEN104
8
"
></A
><P
><B
...
...
@@ -6516,7 +6564,7 @@ VALIGN="TOP"
><P
>
From Andrew Pearson:
<A
NAME=
"AEN1
195
"
NAME=
"AEN1
202
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -6601,7 +6649,7 @@ VALIGN="TOP"
<DIV
CLASS=
"example"
><A
NAME=
"AEN12
07
"
NAME=
"AEN12
14
"
></A
><P
><B
...
...
@@ -6799,7 +6847,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN124
1
"
NAME=
"AEN124
8
"
></A
>
4.5.1. Bundle::Bugzilla makes me upgrade to Perl 5.6.1
</H2
><P
...
...
@@ -6824,7 +6872,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN12
46
"
NAME=
"AEN12
53
"
></A
>
4.5.2. DBD::Sponge::db prepare failed
</H2
><P
...
...
@@ -7028,37 +7076,30 @@ CLASS="filename"
><P
>
<B
CLASS=
"command"
>
usebug
groups
</B
>
makeproduct
groups
</B
>
:
This dictates whether or not to implement group-based security for
Bugzilla. If set, Bugzilla bugs can have an associated 'group',
defining which users are allowed to see and edit the
bug.
</P
><P
>
Set "usebuggroups" to "on"
<EM
>
only
</EM
>
if you may wish to restrict access to particular bugs to certain
groups of users. I suggest leaving
this parameter
<EM
>
off
</EM
>
while initially testing your Bugzilla.
</P
This dictates whether or not to automatically create groups
when new products are created.
</P
></LI
><LI
><P
>
<B
CLASS=
"command"
>
use
buggroupsentry
</B
>
use
entrygroupdefault
</B
>
:
Bugzilla
P
roducts can have a group associated with them, so that
certain users can only see bugs in certain products. When this
parameter
is set to
<SPAN
Bugzilla
p
roducts can have a group associated with them, so that
certain users can only see bugs in certain products. When this
parameter
is set to
<SPAN
CLASS=
"QUOTE"
>
"on"
</SPAN
>
, this places all newly-created bugs in the
group for their product immediately.
</P
>
, this
causes the initial group controls on newly created products
to place all newly-created bugs in the group
having the same name as the product immediately.
After a product is initially created, the group controls
can be further adjusted without interference by
this mechanism.
</P
></LI
><LI
><P
...
...
@@ -7954,45 +7995,120 @@ NAME="groups"
><P
>
Groups allow the administrator
to isolate bugs or products that should only be seen by certain people.
There are two types of group - Generic Groups, and Product-Based Groups.
The association between products and groups is controlled from
the product edit page under
<SPAN
CLASS=
"QUOTE"
>
"Edit Group Controls."
</SPAN
>
</P
><P
>
Product-Based Groups are matched with products, and allow you to restrict
access to bugs on a per-product basis. They are enabled using the
usebuggroups Param. Turning on the usebuggroupsentry
Param will mean bugs automatically get added to their product group when
filed.
>
If the makeproductgroups param is on, a new group will be automatically
created for every new product.
</P
><P
>
Generic Groups have no special relationship to products;
you create them, and put bugs in them
as required. One example of the use of Generic Groups
is Mozilla's "Security" group,
into which security-sensitive bugs are placed until fixed. Only the
Mozilla Security Team are members of this group.
>
On the product edit page, there is a page to edit the
<SPAN
CLASS=
"QUOTE"
>
"Group Controls"
</SPAN
>
for a product and determine which groups are applicable, default,
and mandatory for each product as well as controlling entry
for each product and being able to set bugs in a product to be
totally read-only unless some group restrictions are met.
</P
><P
>
To create Generic Groups:
</P
>
For each group, it is possible to specify if membership in that
group is...
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Select the "groups"
>
required for bug entry,
</P
></LI
><LI
><P
>
Not applicable to this product(NA),
a possible restriction for a member of the
group to place on a bug in this product(Shown),
a default restriction for a member of the
group to place on a bug in this product(Default),
or a mandatory restriction to be placed on bugs
in this product(Mandatory).
</P
></LI
><LI
><P
>
Not applicable by non-members to this product(NA),
a possible restriction for a non-member of the
group to place on a bug in this product(Shown),
a default restriction for a non-member of the
group to place on a bug in this product(Default),
or a mandatory restriction to be placed on bugs
in this product when entered by a non-member(Mandatory).
</P
></LI
><LI
><P
>
required in order to make
<EM
>
any
</EM
>
change
to bugs in this product
<EM
>
including comments.
</EM
>
</P
></LI
></OL
><P
>
To create Groups:
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Select the
<SPAN
CLASS=
"QUOTE"
>
"groups"
</SPAN
>
link in the footer.
</P
></LI
><LI
><P
>
Take a moment to understand the instructions on the "Edit
Groups" screen, then select the "Add Group" link.
</P
>
Take a moment to understand the instructions on the
<SPAN
CLASS=
"QUOTE"
>
"Edit
Groups"
</SPAN
>
screen, then select the
<SPAN
CLASS=
"QUOTE"
>
"Add Group"
</SPAN
>
link.
</P
></LI
><LI
><P
>
Fill out the "Group", "Description", and
"User RegExp" fields. "New User RegExp" allows you to automatically
>
Fill out the
<SPAN
CLASS=
"QUOTE"
>
"Group"
</SPAN
>
,
<SPAN
CLASS=
"QUOTE"
>
"Description"
</SPAN
>
,
and
<SPAN
CLASS=
"QUOTE"
>
"User RegExp"
</SPAN
>
fields.
<SPAN
CLASS=
"QUOTE"
>
"User RegExp"
</SPAN
>
allows you to automatically
place all users who fulfill the Regular Expression into the new group.
When you have finished, click "Add".
</P
When you have finished, click
<SPAN
CLASS=
"QUOTE"
>
"Add"
</SPAN
>
.
</P
><DIV
CLASS=
"warning"
><P
...
...
@@ -8032,31 +8148,22 @@ VALIGN="TOP"
></LI
></OL
><P
>
To use Product-Based Groups:
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Turn on "usebuggroups" and "usebuggroupsentry" in the "Edit
Parameters" screen.
</P
></LI
><LI
><P
>
In future, when you create a Product, a matching group will be
automatically created. If you need to add a Product Group to
a Product which was created before you turned on usebuggroups,
then simply create a new group, as outlined above, with the
same name as the Product.
</P
></LI
></OL
><P
>
Note that group permissions are such that you need to be a member
of
<EM
>
all
</EM
>
the groups a bug is in, for whatever
reason, to see that bug.
reason, to see that bug. Similarly, you must be a member
of
<EM
>
all
</EM
>
of the entry groups for a product
to add bugs to a product and you must be a member
of
<EM
>
all
</EM
>
of the canedit groups for a product
in order to make
<EM
>
any
</EM
>
change to bugs in that
product.
</P
></DIV
><DIV
...
...
@@ -8140,12 +8247,6 @@ TARGET="_top"
TYPE=
"1"
><LI
><P
>
Ensure you are running at least MysQL version 3.22.32 or newer.
Earlier versions had notable security holes and (from a security
point of view) poor default configuration choices.
</P
></LI
><LI
><P
>
<EM
>
There is no substitute for understanding the tools on your
system!
</EM
...
...
@@ -8161,9 +8262,12 @@ TARGET="_top"
></LI
><LI
><P
>
Lock down /etc/inetd.conf. Heck, disable inet entirely on this
box. It should only listen to port 25 for Sendmail and port 80 for
Apache.
</P
>
Lock down
<TT
CLASS=
"filename"
>
/etc/inetd.conf
</TT
>
. Heck, disable
inet entirely on this box. It should only listen to port 25 for
Sendmail and port 80 for Apache.
</P
></LI
><LI
><P
...
...
@@ -8223,29 +8327,106 @@ CLASS="QUOTE"
><LI
><P
>
Ensure you have adequate access controls for the
$BUGZILLA_HOME/data/ directory, as well as the
$BUGZILLA_HOME/localconfig file.
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/
</TT
>
directory, as well as the
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/localconfig
</TT
>
file.
The localconfig file stores your "bugs" database account password.
In addition, some
files under $BUGZILLA_HOME/data/ store sensitive information.
files under
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/
</TT
>
store sensitive
information.
</P
><P
>
Also, beware that some text editors create backup files in the
current working directory so you need to also secure files like
<TT
CLASS=
"filename"
>
localconfig~
</TT
>
.
</P
><DIV
CLASS=
"note"
><P
></P
><TABLE
CLASS=
"note"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/note.gif"
HSPACE=
"5"
ALT=
"Note"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Simply blocking
<TT
CLASS=
"computeroutput"
>
.*localconfig.*
</TT
>
won't work because the QuickSearch feature requires the web browser
to be able to retrieve
<TT
CLASS=
"filename"
>
localconfig.js
</TT
>
and
others may be introduced in the future (see
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=186383"
TARGET=
"_top"
>
bug
186383
</A
>
for more information.
</P
></TD
></TR
></TABLE
></DIV
><P
>
Bugzilla provides default .htaccess files to protect the most
common Apache installations. However, you should verify these are
adequate according to the site-wide security policy of your web
server, and ensure that the .htaccess files are allowed to
"override" default permissions set in your Apache configuration
files. Covering Apache security is beyond the scope of this Guide;
please consult the Apache documentation for details.
</P
>
Bugzilla provides default
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files
to protect the most common Apache installations. However, you should
verify these are adequate according to the site-wide security policy
of your web server, and ensure that the
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files are allowed to
<SPAN
CLASS=
"QUOTE"
>
"override"
</SPAN
>
default permissions set
in your Apache configuration files. Covering Apache security is beyond
the scope of this Guide; please consult the Apache documentation for
details.
</P
><P
>
If you are using a web server that does not support the
.htaccess control method,
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
control method,
<EM
>
you are at risk!
</EM
>
After installing, check to see if you can view the file
"localconfig" in your web browser (e.g.:
<TT
CLASS=
"filename"
>
localconfig
</TT
>
in your web browser (e.g.:
<A
HREF=
"http://bugzilla.mozilla.org/localconfig"
TARGET=
"_top"
...
...
@@ -8257,11 +8438,17 @@ TARGET="_top"
problem before deploying Bugzilla. If, however, it gives you a
"Forbidden" error, then it probably respects the .htaccess
conventions and you are good to go.
</P
></LI
><LI
><P
>
When you run checksetup.pl, the script will attempt to modify
various permissions on files which Bugzilla uses. If you do not have
a webservergroup set in the localconfig file, then Bugzilla will have
to make certain files world readable and/or writable.
a webservergroup set in the
<TT
CLASS=
"filename"
>
localconfig
</TT
>
file,
then Bugzilla will have to make certain files world readable and/or
writable.
<EM
>
THIS IS INSECURE!
</EM
>
...
...
@@ -8298,16 +8485,26 @@ VALIGN="TOP"
></TABLE
></DIV
><P
>
On Apache, you can use .htaccess files to protect access to
these directories, as outlined in
>
On Apache, you can use
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files to
protect access to these directories, as outlined in Bugs
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=57161"
TARGET=
"_top"
>
Bug
57161
</A
>
57161
</A
>
and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=186383"
TARGET=
"_top"
>
186383
</A
>
for the localconfig file, and
for the
<TT
CLASS=
"filename"
>
localconfig
</TT
>
file, and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=65572"
TARGET=
"_top"
...
...
@@ -8315,28 +8512,186 @@ TARGET="_top"
65572
</A
>
for adequate protection in your data/ directory.
</P
for adequate protection in your
<TT
CLASS=
"filename"
>
data/
</TT
>
directory.
Also, don't forget about the
<TT
CLASS=
"filename"
>
template/
</TT
>
and
<TT
CLASS=
"filename"
>
Bugzilla/
</TT
>
directories and to allow access to the
<TT
CLASS=
"filename"
>
data/webdot
</TT
>
directory for the
<TT
CLASS=
"computeroutput"
>
192.20.225.10
</TT
>
IP address if you are
using webdot from research.att.com. The easiest way to
accomplish this is to set
<TT
CLASS=
"function"
>
$create_htaccess
</TT
>
to 1
in
<TT
CLASS=
"filename"
>
localconfig
</TT
>
. However, the information below
is provided for those that want to know exactly what is created.
</P
><P
>
Note the instructions which follow are Apache-specific. If you
use IIS, Netscape, or other non-Apache web servers, please consult
your system documentation for how to secure these files from being
transmitted to curious users.
</P
><P
>
Place the following text into a file named ".htaccess",
readable by your web server, in your $BUGZILLA_HOME/data directory.
<P
CLASS=
"literallayout"
>
<
Files
comments
>
allow
from
all
<
/Files
>
<br>
deny
from
all
</P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# don't allow people to retrieve non-cgi executable files or our private data
<
FilesMatch ^(.*\.pl|.*localconfig.*|processmail|runtests.sh)$
>
deny from all
<
/FilesMatch
>
<
FilesMatch ^(localconfig.js|localconfig.rdf)$
>
allow from all
<
/FilesMatch
>
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
>
Place the following text into a file named ".htaccess",
readable by your web server, in your $BUGZILLA_HOME/ directory.
<P
CLASS=
"literallayout"
>
<
Files
localconfig
>
deny
from
all
<
/Files
>
<br>
allow
from
all
</P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory; the only exception is duplicates.rdf, which is used by
# duplicates.xul and must be loadable over the web
deny from all
<
Files duplicates.rdf
>
allow from all
<
/Files
>
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/webdot
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# Restrict access to .dot files to the public webdot server at research.att.com
# if research.att.com ever changed their IP, or if you use a different
# webdot server, you'll need to edit this
<
FilesMatch ^[0-9]+\.dot$
>
Allow from 192.20.225.10
Deny from all
<
/FilesMatch
>
# Allow access by a local copy of 'dot' to .png, .gif, .jpg, and
# .map files
<
FilesMatch ^[0-9]+\.(png|gif|jpg|map)$
>
Allow from all
<
/FilesMatch
>
# And no directory listings, either.
Deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/Bugzilla/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/template/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
></LI
...
...
@@ -8351,9 +8706,9 @@ CLASS="section"
><A
NAME=
"cust-templates"
></A
>
5.7. Template Customi
s
ation
</H1
>
5.7. Template Customi
z
ation
</H1
><P
>
One of the large changes for 2.16 was the templati
s
ation of the
>
One of the large changes for 2.16 was the templati
z
ation of the
entire user-facing UI, using the
<A
HREF=
"http://www.template-toolkit.org"
...
...
@@ -8365,9 +8720,9 @@ TARGET="_top"
conflicts when they upgrade to a newer version in the future.
</P
><P
>
Templati
sation also makes localis
ed versions of Bugzilla possible,
>
Templati
zation also makes localiz
ed versions of Bugzilla possible,
for the first time. In the future, a Bugzilla installation may
have templates installed for multiple locali
s
ations, and select
have templates installed for multiple locali
z
ations, and select
which ones to use based on the user's browser language setting.
</P
><DIV
...
...
@@ -8375,7 +8730,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN1
55
3"
NAME=
"AEN1
61
3"
></A
>
5.7.1. What to Edit
</H2
><P
...
...
@@ -8386,7 +8741,7 @@ NAME="AEN1553"
CLASS=
"filename"
>
template
</TT
>
, which contains a directory for
each installed locali
s
ation. The default English templates are
each installed locali
z
ation. The default English templates are
therefore in
<TT
CLASS=
"filename"
>
en
</TT
...
...
@@ -8410,7 +8765,7 @@ CLASS="filename"
must be created if you want to use it.
</P
><P
>
The first method of making customi
s
ations is to directly edit the
>
The first method of making customi
z
ations is to directly edit the
templates in
<TT
CLASS=
"filename"
>
template/en/default
</TT
...
...
@@ -8490,7 +8845,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN1
57
2"
NAME=
"AEN1
63
2"
></A
>
5.7.2. How To Edit Templates
</H2
><P
...
...
@@ -8572,7 +8927,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN1
58
2"
NAME=
"AEN1
64
2"
></A
>
5.7.3. Template Formats
</H2
><P
...
...
@@ -8634,12 +8989,12 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN1
59
5"
NAME=
"AEN1
65
5"
></A
>
5.7.4. Particular Templates
</H2
><P
>
There are a few templates you may be particularly interested in
customi
s
ing for your installation.
customi
z
ing for your installation.
</P
><P
>
<B
...
...
@@ -8666,7 +9021,7 @@ CLASS="command"
>
:
This contains the "banner", the part of the header that appears
at the top of all Bugzilla pages. The default banner is reasonably
barren, so you'll probably want to customi
s
e this to give your
barren, so you'll probably want to customi
z
e this to give your
installation a distinctive look and feel. It is recommended you
preserve the Bugzilla version number in some form so the version
you are running can be determined, and users know what docs to read.
...
...
@@ -8826,7 +9181,7 @@ CLASS="section"
><A
NAME=
"cust-change-permissions"
></A
>
5.8. Change Permission Customi
s
ation
</H1
>
5.8. Change Permission Customi
z
ation
</H1
><DIV
CLASS=
"warning"
><P
...
...
@@ -8867,7 +9222,7 @@ VALIGN="TOP"
who is allowed to make what sorts of value transition.
</P
><P
>
For maximum flexibility, customi
s
ing this means editing Bugzilla's Perl
>
For maximum flexibility, customi
z
ing this means editing Bugzilla's Perl
code. This gives the administrator complete control over exactly who is
allowed to do what. The relevant function is called
<TT
...
...
@@ -8917,7 +9272,7 @@ CLASS="programlisting"
which refers to him.
</P
><P
>
More complex customi
s
ations are not much harder. Basically, you add
>
More complex customi
z
ations are not much harder. Basically, you add
a check in the right place in the function, i.e. after all the variables
you are using have been set up. So, don't look at $ownerid before
$ownerid has been obtained from the database. You can either add a
...
...
@@ -8987,7 +9342,7 @@ CLASS="filename"
CLASS=
"filename"
>
@::log_columns
</TT
>
. If you need help writing custom
rules for your organi
s
ation, ask in the newsgroup.
rules for your organi
z
ation, ask in the newsgroup.
</P
></DIV
><DIV
...
...
@@ -9014,12 +9369,12 @@ CLASS="filename"
><P
>
However, things get a bit more complicated if you've made
changes to Bugzilla's code. In this case, you may have to re-make or
reapply those changes. One good method is to take a diff of your customi
s
ed
reapply those changes. One good method is to take a diff of your customi
z
ed
version against the original, so you can survey all that you've changed.
Hopefully, templati
s
ation will reduce the need for
Hopefully, templati
z
ation will reduce the need for
this in the future.
</P
><P
>
From version 2.8 onward
s
, Bugzilla databases can be automatically
>
From version 2.8 onward, Bugzilla databases can be automatically
carried forward during an upgrade. However, because the developers of
Bugzilla are constantly adding new
tables, columns and fields, you'll probably get SQL errors if you just
...
...
@@ -9177,64 +9532,64 @@ HREF="#faq-general"
><DL
><DT
>
A.1.1.
<A
HREF=
"#AEN1
68
2"
HREF=
"#AEN1
74
2"
>
Where can I find information about Bugzilla?
</A
></DT
><DT
>
A.1.2.
<A
HREF=
"#AEN1
68
8"
HREF=
"#AEN1
74
8"
>
What license is Bugzilla distributed under?
</A
></DT
><DT
>
A.1.3.
<A
HREF=
"#AEN1
69
4"
HREF=
"#AEN1
75
4"
>
How do I get commercial support for Bugzilla?
</A
></DT
><DT
>
A.1.4.
<A
HREF=
"#AEN17
01
"
HREF=
"#AEN17
63
"
>
What major companies or projects are currently using Bugzilla
for bug-tracking?
</A
></DT
><DT
>
A.1.5.
<A
HREF=
"#AEN17
26
"
HREF=
"#AEN17
87
"
>
Who maintains Bugzilla?
</A
></DT
><DT
>
A.1.6.
<A
HREF=
"#AEN17
32
"
HREF=
"#AEN17
93
"
>
How does Bugzilla stack up against other bug-tracking databases?
</A
></DT
><DT
>
A.1.7.
<A
HREF=
"#AEN17
38
"
>
Why doesn't Bugzilla offer this or that feature or compat
a
bility
HREF=
"#AEN17
99
"
>
Why doesn't Bugzilla offer this or that feature or compat
i
bility
with this other tracking software?
</A
></DT
><DT
>
A.1.8.
<A
HREF=
"#AEN1
745
"
HREF=
"#AEN1
806
"
>
Why MySQL? I'm interested in seeing Bugzilla run on
Oracle/Sybase/Msql/PostgreSQL/MSSQL.
</A
></DT
><DT
>
A.1.9.
<A
HREF=
"#AEN1
750
"
HREF=
"#AEN1
815
"
>
Why do the scripts say "/usr/bonsaitools/bin/perl" instead of
"/usr/bin/perl" or something else?
</A
></DT
><DT
>
A.1.10.
<A
HREF=
"#AEN1
756
"
HREF=
"#AEN1
821
"
>
Is there an easy way to change the Bugzilla cookie name?
</A
></DT
...
...
@@ -9249,41 +9604,41 @@ HREF="#faq-phb"
><DL
><DT
>
A.2.1.
<A
HREF=
"#AEN1
766
"
HREF=
"#AEN1
831
"
>
Is Bugzilla web-based, or do you have to have specific software or
a specific operating system on your machine?
</A
></DT
><DT
>
A.2.2.
<A
HREF=
"#AEN1
771
"
HREF=
"#AEN1
836
"
>
Can Bugzilla integrate with
Perforce (SCM software)?
</A
></DT
><DT
>
A.2.3.
<A
HREF=
"#AEN1
776
"
HREF=
"#AEN1
841
"
>
Does Bugzilla allow the user to track multiple projects?
</A
></DT
><DT
>
A.2.4.
<A
HREF=
"#AEN1
781
"
HREF=
"#AEN1
846
"
>
If I am on many projects, and search for all bugs assigned to me, will
Bugzilla list them for me and allow me to sort by project, severity etc?
</A
></DT
><DT
>
A.2.5.
<A
HREF=
"#AEN1
786
"
HREF=
"#AEN1
851
"
>
Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes,
are there any that are NOT allowed?
</A
></DT
><DT
>
A.2.6.
<A
HREF=
"#AEN1
791
"
HREF=
"#AEN1
856
"
>
Does Bugzilla allow us to define our own priorities and levels? Do we
have complete freedom to change the labels of fields and format of them, and
the choice of acceptable values?
...
...
@@ -9291,35 +9646,35 @@ HREF="#AEN1791"
></DT
><DT
>
A.2.7.
<A
HREF=
"#AEN1
798
"
HREF=
"#AEN1
863
"
>
Does Bugzilla provide any reporting features, metrics, graphs, etc? You
know, the type of stuff that management likes to see. :)
</A
></DT
><DT
>
A.2.8.
<A
HREF=
"#AEN18
05
"
HREF=
"#AEN18
70
"
>
Is there email notification and if so, what do you see when you get an
email?
</A
></DT
><DT
>
A.2.9.
<A
HREF=
"#AEN18
10
"
HREF=
"#AEN18
75
"
>
Can email notification be set up to send to multiple
people, some on the To List, CC List, BCC List etc?
</A
></DT
><DT
>
A.2.10.
<A
HREF=
"#AEN18
15
"
HREF=
"#AEN18
80
"
>
Do users have to have any particular
type of email application?
</A
></DT
><DT
>
A.2.11.
<A
HREF=
"#AEN18
22
"
HREF=
"#AEN18
87
"
>
Does Bugzilla allow data to be imported and exported? If I had outsiders
write up a bug report using a MS Word bug template, could that template be
imported into "matching" fields? If I wanted to take the results of a query
...
...
@@ -9328,28 +9683,28 @@ HREF="#AEN1822"
></DT
><DT
>
A.2.12.
<A
HREF=
"#AEN18
30
"
HREF=
"#AEN18
99
"
>
Has anyone converted Bugzilla to another language to be used in other
countries? Is it localizable?
</A
></DT
><DT
>
A.2.13.
<A
HREF=
"#AEN1
835
"
HREF=
"#AEN1
906
"
>
Can a user create and save reports? Can they do this in Word format?
Excel format?
</A
></DT
><DT
>
A.2.14.
<A
HREF=
"#AEN1
840
"
HREF=
"#AEN1
911
"
>
Does Bugzilla have the ability to search by word, phrase, compound
search?
</A
></DT
><DT
>
A.2.15.
<A
HREF=
"#AEN1
845
"
HREF=
"#AEN1
916
"
>
Does Bugzilla provide record locking when there is simultaneous access
to the same bug? Does the second person get a notice that the bug is in use
or how are they notified?
...
...
@@ -9357,19 +9712,19 @@ HREF="#AEN1845"
></DT
><DT
>
A.2.16.
<A
HREF=
"#AEN1
850
"
HREF=
"#AEN1
921
"
>
Are there any backup features provided?
</A
></DT
><DT
>
A.2.17.
<A
HREF=
"#AEN1
856
"
HREF=
"#AEN1
927
"
>
Can users be on the system while a backup is in progress?
</A
></DT
><DT
>
A.2.18.
<A
HREF=
"#AEN1
861
"
HREF=
"#AEN1
932
"
>
What type of human resources are needed to be on staff to install and
maintain Bugzilla? Specifically, what type of skills does the person need to
have? I need to find out if we were to go with Bugzilla, what types of
...
...
@@ -9379,7 +9734,7 @@ HREF="#AEN1861"
></DT
><DT
>
A.2.19.
<A
HREF=
"#AEN1
867
"
HREF=
"#AEN1
938
"
>
What time frame are we looking at if we decide to hire people to install
and maintain the Bugzilla? Is this something that takes hours or weeks to
install and a couple of hours per week to maintain and customize or is this
...
...
@@ -9389,7 +9744,7 @@ HREF="#AEN1867"
></DT
><DT
>
A.2.20.
<A
HREF=
"#AEN1
872
"
HREF=
"#AEN1
943
"
>
Is there any licensing fee or other fees for using Bugzilla? Any
out-of-pocket cost other than the bodies needed as identified above?
</A
...
...
@@ -9405,20 +9760,20 @@ HREF="#faq-security"
><DL
><DT
>
A.3.1.
<A
HREF=
"#AEN1
879
"
HREF=
"#AEN1
950
"
>
How do I completely disable MySQL security if it's giving me problems
(I've followed the instructions in the installation section of this guide)?
</A
></DT
><DT
>
A.3.2.
<A
HREF=
"#AEN1
885
"
HREF=
"#AEN1
956
"
>
Are there any security problems with Bugzilla?
</A
></DT
><DT
>
A.3.3.
<A
HREF=
"#AEN1
890
"
HREF=
"#AEN1
961
"
>
I've implemented the security fixes mentioned in Chris Yeh's security
advisory of 5/10/2000 advising not to run MySQL as root, and am running into
problems with MySQL no longer working correctly.
...
...
@@ -9435,48 +9790,48 @@ HREF="#faq-email"
><DL
><DT
>
A.4.1.
<A
HREF=
"#AEN1
897
"
HREF=
"#AEN1
968
"
>
I have a user who doesn't want to receive any more email from Bugzilla.
How do I stop it entirely for this user?
</A
></DT
><DT
>
A.4.2.
<A
HREF=
"#AEN19
02
"
HREF=
"#AEN19
74
"
>
I'm evaluating/testing Bugzilla, and don't want it to send email to
anyone but me. How do I do it?
</A
></DT
><DT
>
A.4.3.
<A
HREF=
"#AEN19
07
"
HREF=
"#AEN19
79
"
>
I want whineatnews.pl to whine at something more, or other than, only new
bugs. How do I do it?
</A
></DT
><DT
>
A.4.4.
<A
HREF=
"#AEN19
13
"
HREF=
"#AEN19
85
"
>
I don't like/want to use Procmail to hand mail off to bug_email.pl.
What alternatives do I have?
</A
></DT
><DT
>
A.4.5.
<A
HREF=
"#AEN19
20
"
HREF=
"#AEN19
92
"
>
How do I set up the email interface to submit/change bugs via email?
</A
></DT
><DT
>
A.4.6.
<A
HREF=
"#AEN19
25
"
HREF=
"#AEN19
97
"
>
Email takes FOREVER to reach me from Bugzilla -- it's extremely slow.
What gives?
</A
></DT
><DT
>
A.4.7.
<A
HREF=
"#AEN
1932
"
HREF=
"#AEN
2004
"
>
How come email from Bugzilla changes never reaches me?
</A
></DT
...
...
@@ -9491,39 +9846,33 @@ HREF="#faq-db"
><DL
><DT
>
A.5.1.
<A
HREF=
"#AEN
1940
"
HREF=
"#AEN
2012
"
>
I've heard Bugzilla can be used with Oracle?
</A
></DT
><DT
>
A.5.2.
<A
HREF=
"#AEN
1945
"
HREF=
"#AEN
2017
"
>
I think my database might be corrupted, or contain invalid entries. What
do I do?
</A
></DT
><DT
>
A.5.3.
<A
HREF=
"#AEN
1953
"
HREF=
"#AEN
2025
"
>
I want to manually edit some entries in my database. How?
</A
></DT
><DT
>
A.5.4.
<A
HREF=
"#AEN1958"
>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</A
></DT
><DT
>
A.5.5.
<A
HREF=
"#AEN1963"
HREF=
"#AEN2033"
>
I think I've set up MySQL permissions correctly, but Bugzilla still can't
connect.
</A
></DT
><DT
>
A.5.
6
.
<A
HREF=
"#AEN
1968
"
>
A.5.
5
.
<A
HREF=
"#AEN
2041
"
>
How do I synchronize bug information among multiple different Bugzilla
databases?
</A
...
...
@@ -9539,26 +9888,26 @@ HREF="#faq-nt"
><DL
><DT
>
A.6.1.
<A
HREF=
"#AEN
1977
"
HREF=
"#AEN
2050
"
>
What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)?
</A
></DT
><DT
>
A.6.2.
<A
HREF=
"#AEN
1982
"
HREF=
"#AEN
2055
"
>
Is there a "Bundle::Bugzilla" equivalent for Win32?
</A
></DT
><DT
>
A.6.3.
<A
HREF=
"#AEN
1987
"
HREF=
"#AEN
2060
"
>
CGI's are failing with a "something.cgi is not a valid Windows NT
application" error. Why?
</A
></DT
><DT
>
A.6.4.
<A
HREF=
"#AEN
1995
"
HREF=
"#AEN
2068
"
>
I'm having trouble with the perl modules for NT not being able to talk to
to the database.
</A
...
...
@@ -9574,40 +9923,33 @@ HREF="#faq-use"
><DL
><DT
>
A.7.1.
<A
HREF=
"#AEN20
16
"
HREF=
"#AEN20
89
"
>
How do I change my user name (email address) in Bugzilla?
</A
></DT
><DT
>
A.7.2.
<A
HREF=
"#AEN20
21
"
HREF=
"#AEN20
94
"
>
The query page is very confusing. Isn't there a simpler way to query?
</A
></DT
><DT
>
A.7.3.
<A
HREF=
"#AEN20
26
"
HREF=
"#AEN20
99
"
>
I'm confused by the behavior of the "accept" button in the Show Bug form.
Why doesn't it assign the bug to me when I accept it?
</A
></DT
><DT
>
A.7.4.
<A
HREF=
"#AEN2
036
"
HREF=
"#AEN2
109
"
>
I can't upload anything into the database via the "Create Attachment"
link. What am I doing wrong?
</A
></DT
><DT
>
A.7.5.
<A
HREF=
"#AEN2041"
>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</A
></DT
><DT
>
A.7.6.
<A
HREF=
"#AEN2046"
HREF=
"#AEN2114"
>
How do I change a keyword in Bugzilla, once some bugs are using it?
</A
></DT
...
...
@@ -9622,26 +9964,26 @@ HREF="#faq-hacking"
><DL
><DT
>
A.8.1.
<A
HREF=
"#AEN2
053
"
HREF=
"#AEN2
121
"
>
What kind of style should I use for templatization?
</A
></DT
><DT
>
A.8.2.
<A
HREF=
"#AEN2
061
"
HREF=
"#AEN2
129
"
>
What bugs are in Bugzilla right now?
</A
></DT
><DT
>
A.8.3.
<A
HREF=
"#AEN2
070
"
HREF=
"#AEN2
138
"
>
How can I change the default priority to a null value? For instance, have the default
priority be "---" instead of "P2"?
</A
></DT
><DT
>
A.8.4.
<A
HREF=
"#AEN2
076
"
HREF=
"#AEN2
144
"
>
What's the best way to submit patches? What guidelines should I follow?
</A
></DT
...
...
@@ -9661,7 +10003,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
68
2"
NAME=
"AEN1
74
2"
></A
><B
>
A.1.1.
</B
...
...
@@ -9689,7 +10031,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
68
8"
NAME=
"AEN1
74
8"
></A
><B
>
A.1.2.
</B
...
...
@@ -9718,7 +10060,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
69
4"
NAME=
"AEN1
75
4"
></A
><B
>
A.1.3.
</B
...
...
@@ -9733,6 +10075,15 @@ CLASS="answer"
>
</B
>
<A
HREF=
"http://bugzilla.org/consulting.html"
TARGET=
"_top"
>
http://bugzilla.org/consulting.html
</A
>
is a list of people and companies who have asked us to list them
as consultants for Bugzilla.
</P
><P
>
<A
HREF=
"http://www.collab.net/"
TARGET=
"_top"
>
www.collab.net
</A
...
...
@@ -9755,7 +10106,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
01
"
NAME=
"AEN17
63
"
></A
><B
>
A.1.4.
</B
...
...
@@ -9772,7 +10123,7 @@ CLASS="answer"
>
There are
<EM
>
dozens
</EM
>
of major com
a
panies with public
>
of major companies with public
Bugzilla sites to track bugs in their products. A few include:
<P
></P
...
...
@@ -9793,10 +10144,6 @@ BORDER="0"
></TR
><TR
><TD
>
AtHome Corporation
</TD
></TR
><TR
><TD
>
Red Hat Software
</TD
></TR
><TR
...
...
@@ -9865,7 +10212,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
26
"
NAME=
"AEN17
87
"
></A
><B
>
A.1.5.
</B
...
...
@@ -9885,7 +10232,7 @@ HREF="http://www.bugzilla.org/who_we_are.html"
TARGET=
"_top"
>
core team
</A
>
,
led by Dave Miller (justdave@
syndicomm
.com).
led by Dave Miller (justdave@
netscape
.com).
</P
></DIV
></DIV
...
...
@@ -9895,7 +10242,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
32
"
NAME=
"AEN17
93
"
></A
><B
>
A.1.6.
</B
...
...
@@ -9933,12 +10280,12 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
38
"
NAME=
"AEN17
99
"
></A
><B
>
A.1.7.
</B
>
Why doesn't Bugzilla offer this or that feature or compat
a
bility
Why doesn't Bugzilla offer this or that feature or compat
i
bility
with this other tracking software?
</P
></DIV
...
...
@@ -9973,7 +10320,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
745
"
NAME=
"AEN1
806
"
></A
><B
>
A.1.8.
</B
...
...
@@ -9988,8 +10335,27 @@ CLASS="answer"
><B
>
</B
>
There is DB-independence work afoot. PostgreSQL support is planned
for 2.18, and full DB-independence can't be far further on.
MySQL was originally chosen because it is free, easy to install,
and was available for the hardware Netscape intended to run it on.
</P
><P
>
There is currently work in progress to make Bugzilla work on
PostgreSQL and Sybase in the default distribution. You can track
the progress of these initiatives in bugs
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=98304"
TARGET=
"_top"
>
98304
</A
>
and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=173130"
TARGET=
"_top"
>
173130
</A
>
respectively.
</P
><P
>
Once both of these are done, adding support for additional
database servers should be trivial.
</P
></DIV
></DIV
...
...
@@ -9999,7 +10365,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
750
"
NAME=
"AEN1
815
"
></A
><B
>
A.1.9.
</B
...
...
@@ -10032,7 +10398,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
756
"
NAME=
"AEN1
821
"
></A
><B
>
A.1.10.
</B
...
...
@@ -10094,7 +10460,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
766
"
NAME=
"AEN1
831
"
></A
><B
>
A.2.1.
</B
...
...
@@ -10120,7 +10486,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
771
"
NAME=
"AEN1
836
"
></A
><B
>
A.2.2.
</B
...
...
@@ -10146,7 +10512,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
776
"
NAME=
"AEN1
841
"
></A
><B
>
A.2.3.
</B
...
...
@@ -10160,10 +10526,8 @@ CLASS="answer"
><B
>
</B
>
Absolutely! You can track any number of Products (although you
are limited to about 55 or so if
you are using Product-Based Groups), that can each be composed of any
number of Components.
Absolutely! You can track any number of Products that can each be
composed of any number of Components.
</P
></DIV
></DIV
...
...
@@ -10173,7 +10537,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
781
"
NAME=
"AEN1
846
"
></A
><B
>
A.2.4.
</B
...
...
@@ -10198,7 +10562,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
786
"
NAME=
"AEN1
851
"
></A
><B
>
A.2.5.
</B
...
...
@@ -10215,9 +10579,9 @@ CLASS="answer"
>
Yes - any sort of attachment is allowed, although administrators can
configure a maximum size.
There are many specific MIME-types that are pre-defined by Bugzilla,
but you may specify any arbitrary MIME-type you need when you
upload the fil
e.
Bugzilla gives the user the option of either using the MIME-type
supplied by the browser, choosing from a pre-defined list or
manually typing any arbitrary MIME-typ
e.
</P
></DIV
></DIV
...
...
@@ -10227,7 +10591,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
791
"
NAME=
"AEN1
856
"
></A
><B
>
A.2.6.
</B
...
...
@@ -10264,7 +10628,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
798
"
NAME=
"AEN1
863
"
></A
><B
>
A.2.7.
</B
...
...
@@ -10280,19 +10644,19 @@ CLASS="answer"
>
</B
>
Yes. Look at
<A
HREF=
"http://bugzilla.mozilla.org/report
s
.cgi"
HREF=
"http://bugzilla.mozilla.org/report.cgi"
TARGET=
"_top"
>
http://bugzilla.mozilla.org/report
s
.cgi
</A
>
for
basic reporting
and graphing facilities
.
>
http://bugzilla.mozilla.org/report.cgi
</A
>
for
samples of what
Bugzilla can do in reporting and graphing
.
</P
><P
>
For more advanced reporting, I recommend hooking up a professional
reporting package, such as Crystal Reports, and use ODBC to access
the MySQL database. You can do a lot through the Query page of
Bugzilla as well, but right now Advanced Reporting is much
better accomplished through third-party utilities that can
interface with the database directly
.
>
If you can not get the reports you want from the included reporting
scripts, it is possible to hook up a professional reporting package
such as Crystal Reports using ODBC. If you choose to do this,
beware that giving direct access to the database does contain some
security implications. Even if you give read-only access to the
bugs database it will bypass the secure bugs features of Bugzilla
.
</P
></DIV
></DIV
...
...
@@ -10302,7 +10666,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
05
"
NAME=
"AEN18
70
"
></A
><B
>
A.2.8.
</B
...
...
@@ -10329,7 +10693,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
10
"
NAME=
"AEN18
75
"
></A
><B
>
A.2.9.
</B
...
...
@@ -10354,7 +10718,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
15
"
NAME=
"AEN18
80
"
></A
><B
>
A.2.10.
</B
...
...
@@ -10413,7 +10777,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
22
"
NAME=
"AEN18
87
"
></A
><B
>
A.2.11.
</B
...
...
@@ -10430,27 +10794,42 @@ CLASS="answer"
><B
>
</B
>
Mozilla allows data export through a custom DTD in XML format
.
It does not, however, export to specific formats other than the
XML Mozilla DTD. Importing the data into Excel or any other application
is left as an exercise for the reader
.
Bugzilla can output buglists as HTML (the default), CSV or RDF
.
The link for CSV can be found at the bottom of the buglist in HTML
format. This CSV format can easily be imported into MS Excel or
other spread-sheet applications
.
</P
><P
>
If you create import filters to other applications from Mozilla's XML,
please submit your modifications for inclusion in future Bugzilla
distributions.
>
To use the RDF format of the buglist it is necessary to append a
<TT
CLASS=
"computeroutput"
>
&
ctype=rdf
</TT
>
to the URL. RDF
is meant to be machine readable and thus it is assumed that the
URL would be generated progmatically so there is no user visible
link to this format.
</P
><P
>
As for data import, any application can send data to Bugzilla through
the HTTP protocol, or through Mozilla's XML API. However, it seems
kind of silly to put another front-end in front of Bugzilla;
it makes more sense to create a simplified bug submission form in
HTML. You can find an excellent example at
<A
HREF=
"http://www.mozilla.org/quality/help/bugzilla-helper.html"
TARGET=
"_top"
>
http://www.mozilla.org/quality/help/bugzilla-helper.html
</A
>
Currently the only script included with Bugzilla that can import
data is
<TT
CLASS=
"filename"
>
importxml.pl
</TT
>
which is intended to be
used for importing the data generated by
<TT
CLASS=
"filename"
>
xml.cgi
</TT
>
in association with bug moving. Any other use is left as an
exercise for the user.
</P
><P
>
There are also scripts included in the
<TT
CLASS=
"filename"
>
contrib/
</TT
>
directory for using e-mail to import information into Bugzilla,
but these scripts are not currently supported and included for
educational purposes.
</P
></DIV
></DIV
...
...
@@ -10460,7 +10839,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
30
"
NAME=
"AEN18
99
"
></A
><B
>
A.2.12.
</B
...
...
@@ -10475,10 +10854,20 @@ CLASS="answer"
><B
>
</B
>
To a certain extent, yes. 2.16's templates mean that you can localise
the user-facing UI (and several projects are doing exactly that.) However,
error messages and the admin interface are currently not localisable.
This should be achieved by 2.18.
Yes. For more information including available translated templates,
see
<A
HREF=
"http://www.bugzilla.org/download.html"
TARGET=
"_top"
>
http://www.bugzilla.org/download.html
</A
>
.
The admin interfaces are still not included in these translated
templates and is therefore still English only. Also, there may be
issues with the charset not being declared. See
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=126266"
TARGET=
"_top"
>
bug 126226
</A
>
for more information.
</P
></DIV
></DIV
...
...
@@ -10488,7 +10877,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
835
"
NAME=
"AEN1
906
"
></A
><B
>
A.2.13.
</B
...
...
@@ -10503,7 +10892,7 @@ CLASS="answer"
><B
>
</B
>
Yes. No.
No
.
Yes. No.
Yes (using the CSV format)
.
</P
></DIV
></DIV
...
...
@@ -10513,7 +10902,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
840
"
NAME=
"AEN1
911
"
></A
><B
>
A.2.14.
</B
...
...
@@ -10539,7 +10928,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
845
"
NAME=
"AEN1
916
"
></A
><B
>
A.2.15.
</B
...
...
@@ -10566,7 +10955,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
850
"
NAME=
"AEN1
921
"
></A
><B
>
A.2.16.
</B
...
...
@@ -10596,7 +10985,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
856
"
NAME=
"AEN1
927
"
></A
><B
>
A.2.17.
</B
...
...
@@ -10622,7 +11011,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
861
"
NAME=
"AEN1
932
"
></A
><B
>
A.2.18.
</B
...
...
@@ -10657,7 +11046,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
867
"
NAME=
"AEN1
938
"
></A
><B
>
A.2.19.
</B
...
...
@@ -10690,7 +11079,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
872
"
NAME=
"AEN1
943
"
></A
><B
>
A.2.20.
</B
...
...
@@ -10724,7 +11113,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
879
"
NAME=
"AEN1
950
"
></A
><B
>
A.3.1.
</B
...
...
@@ -10753,7 +11142,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
885
"
NAME=
"AEN1
956
"
></A
><B
>
A.3.2.
</B
...
...
@@ -10781,7 +11170,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
890
"
NAME=
"AEN1
961
"
></A
><B
>
A.3.3.
</B
...
...
@@ -10817,7 +11206,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
897
"
NAME=
"AEN1
968
"
></A
><B
>
A.4.1.
</B
...
...
@@ -10833,7 +11222,11 @@ CLASS="answer"
>
</B
>
The user should be able to set
this in user email preferences (uncheck all boxes.)
this in user email preferences (uncheck all boxes) or you can add
their email address to the
<TT
CLASS=
"filename"
>
data/nomail
</TT
>
file.
</P
></DIV
></DIV
...
...
@@ -10843,7 +11236,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
02
"
NAME=
"AEN19
74
"
></A
><B
>
A.4.2.
</B
...
...
@@ -10858,7 +11251,7 @@ CLASS="answer"
><B
>
</B
>
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:",
Edit the "
new
changedmail" Param. Replace "To:" with "X-Real-To:",
replace "Cc:" with "X-Real-CC:", and add a "To:
<
youremailaddress
>
".
</P
></DIV
...
...
@@ -10869,7 +11262,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
07
"
NAME=
"AEN19
79
"
></A
><B
>
A.4.3.
</B
...
...
@@ -10901,7 +11294,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
13
"
NAME=
"AEN19
85
"
></A
><B
>
A.4.4.
</B
...
...
@@ -10919,7 +11312,7 @@ CLASS="answer"
You can call bug_email.pl directly from your aliases file, with
an entry like this:
<A
NAME=
"AEN19
17
"
NAME=
"AEN19
89
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -10940,7 +11333,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
20
"
NAME=
"AEN19
92
"
></A
><B
>
A.4.5.
</B
...
...
@@ -10965,7 +11358,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
25
"
NAME=
"AEN19
97
"
></A
><B
>
A.4.6.
</B
...
...
@@ -11000,7 +11393,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1932
"
NAME=
"AEN
2004
"
></A
><B
>
A.4.7.
</B
...
...
@@ -11040,7 +11433,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1940
"
NAME=
"AEN
2012
"
></A
><B
>
A.5.1.
</B
...
...
@@ -11054,10 +11447,11 @@ CLASS="answer"
><B
>
</B
>
Red Hat Bugzilla works with Oracle. The current version
from Mozilla.org does not have this capability. Unfortunately, though
you will sacrifice a lot of the really great features available in
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version.
Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
Red Hat's newer version (based on 2.17.1 and soon to be merged into
the main distribution) runs on PostgreSQL. At this time we know of
no recent ports of Bugzilla to Oracle but do intend to support it
in the future (possibly the 2.20 time-frame).
</P
></DIV
></DIV
...
...
@@ -11067,7 +11461,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1945
"
NAME=
"AEN
2017
"
></A
><B
>
A.5.2.
</B
...
...
@@ -11114,7 +11508,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1953
"
NAME=
"AEN
2025
"
></A
><B
>
A.5.3.
</B
...
...
@@ -11130,36 +11524,22 @@ CLASS="answer"
>
There is no facility in Bugzilla itself to do this. It's also generally
not a smart thing to do if you don't know exactly what you're doing.
However, if you understand SQL you can use the mysqladmin utility to
manually insert, delete, and modify table information. Personally, I
use "phpMyAdmin". You have to compile a PHP module with MySQL
support to make it work, but it's very clean and easy to use.
</P
></DIV
></DIV
><DIV
CLASS=
"qandaentry"
><DIV
CLASS=
"question"
><P
><A
NAME=
"AEN1958"
></A
><B
>
A.5.4.
</B
>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</P
></DIV
><DIV
CLASS=
"answer"
><P
><B
>
</B
However, if you understand SQL you can use the
<B
CLASS=
"command"
>
mysql
</B
>
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
command line utility to manually insert, delete and modify table
information. There are also more intuitive GUI clients available.
Personal favorites of the Bugzilla team are
<A
HREF=
"http://www.phpmyadmin.net/"
TARGET=
"_top"
>
phpMyAdmin
</A
>
and
<A
HREF=
"http://www.mysql.com/downloads/gui-mycc.html"
TARGET=
"_top"
>
MySQL Control
Center
</A
>
.
</P
></DIV
></DIV
...
...
@@ -11169,10 +11549,10 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
196
3"
NAME=
"AEN
203
3"
></A
><B
>
A.5.
5
.
</B
>
A.5.
4
.
</B
>
I think I've set up MySQL permissions correctly, but Bugzilla still can't
connect.
...
...
@@ -11186,10 +11566,42 @@ CLASS="answer"
>
Try running MySQL from its binary: "mysqld --skip-grant-tables". This
will allow you to completely rule out grant tables as the cause of your
frustration. However, I do not recommend you run it this way on a regular
basis, unless you really want your web site defaced and your machine
cracked.
frustration. If this Bugzilla is able to connect at this point then
you need to check that you have granted proper permission to the user
password combo defined in
<TT
CLASS=
"filename"
>
localconfig
</TT
>
.
</P
><DIV
CLASS=
"warning"
><P
></P
><TABLE
CLASS=
"warning"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/warning.gif"
HSPACE=
"5"
ALT=
"Warning"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Running MySQL with this command line option is very insecure and
should only be done when not connected to the external network
as a troubleshooting step.
</P
></TD
></TR
></TABLE
></DIV
></DIV
></DIV
><DIV
...
...
@@ -11198,10 +11610,10 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1968
"
NAME=
"AEN
2041
"
></A
><B
>
A.5.
6
.
</B
>
A.5.
5
.
</B
>
How do I synchronize bug information among multiple different Bugzilla
databases?
...
...
@@ -11244,7 +11656,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1977
"
NAME=
"AEN
2050
"
></A
><B
>
A.6.1.
</B
...
...
@@ -11269,7 +11681,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1982
"
NAME=
"AEN
2055
"
></A
><B
>
A.6.2.
</B
...
...
@@ -11295,7 +11707,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1987
"
NAME=
"AEN
2060
"
></A
><B
>
A.6.3.
</B
...
...
@@ -11318,7 +11730,7 @@ CLASS="answer"
><P
>
Microsoft has some advice on this matter, as well:
<A
NAME=
"AEN
1992
"
NAME=
"AEN
2065
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -11343,7 +11755,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1995
"
NAME=
"AEN
2068
"
></A
><B
>
A.6.4.
</B
...
...
@@ -11420,7 +11832,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
16
"
NAME=
"AEN20
89
"
></A
><B
>
A.7.1.
</B
...
...
@@ -11445,7 +11857,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
21
"
NAME=
"AEN20
94
"
></A
><B
>
A.7.2.
</B
...
...
@@ -11471,7 +11883,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
26
"
NAME=
"AEN20
99
"
></A
><B
>
A.7.3.
</B
...
...
@@ -11526,7 +11938,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
036
"
NAME=
"AEN2
109
"
></A
><B
>
A.7.4.
</B
...
...
@@ -11553,38 +11965,11 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
041
"
NAME=
"AEN2
114
"
></A
><B
>
A.7.5.
</B
>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</P
></DIV
><DIV
CLASS=
"answer"
><P
><B
>
</B
>
Yup. Just rename it once you download it, or save it under a different
filename. This will not be fixed anytime soon, because it would
cripple some other functionality.
</P
></DIV
></DIV
><DIV
CLASS=
"qandaentry"
><DIV
CLASS=
"question"
><P
><A
NAME=
"AEN2046"
></A
><B
>
A.7.6.
</B
>
How do I change a keyword in Bugzilla, once some bugs are using it?
</P
></DIV
...
...
@@ -11614,7 +11999,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
053
"
NAME=
"AEN2
121
"
></A
><B
>
A.8.1.
</B
...
...
@@ -11628,7 +12013,7 @@ CLASS="answer"
><B
>
</B
>
Gerv and Myk suggest a 2-space
e
ndent, with embedded code sections on
Gerv and Myk suggest a 2-space
i
ndent, with embedded code sections on
their own line, in line with outer tags. Like this:
</P
><TABLE
BORDER=
"0"
...
...
@@ -11673,7 +12058,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
061
"
NAME=
"AEN2
129
"
></A
><B
>
A.8.2.
</B
...
...
@@ -11719,7 +12104,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
070
"
NAME=
"AEN2
138
"
></A
><B
>
A.8.3.
</B
...
...
@@ -11751,7 +12136,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
076
"
NAME=
"AEN2
144
"
></A
><B
>
A.8.4.
</B
...
...
@@ -11975,7 +12360,7 @@ CLASS="section"
><HR><H2
CLASS=
"section"
><A
NAME=
"AEN21
19
"
NAME=
"AEN21
87
"
></A
>
B.2.1. Bugzilla Database Basics
</H2
><P
...
...
@@ -12091,7 +12476,7 @@ CLASS="section"
><HR><H3
CLASS=
"section"
><A
NAME=
"AEN2
146
"
NAME=
"AEN2
214
"
></A
>
B.2.1.1. Bugzilla Database Tables
</H3
><P
...
...
@@ -12515,12 +12900,21 @@ NAME="rhbugzilla"
></A
>
D.1. Red Hat Bugzilla
</H1
><P
>
Red Hat Bugzilla is a fork of Bugzilla 2.8.
One of its major benefits is the ability
to work with Oracle, MySQL, and PostGreSQL databases serving as the
back-end, instead of just MySQL. Dave Lawrence of Red Hat is
active in the Bugzilla community, and we hope to see a reunification
of the fork before too long.
</P
>
Red Hat's old fork of Bugzilla which was based on version 2.8 is now
obsolete. The newest version in use is based on version 2.17.1 and is in
the process of being integrated into the main Bugzilla source tree. The
back-end is modified to work with PostgreSQL instead of MySQL and they have
custom templates to get their desired look and feel, but other than that it
is Bugzilla 2.17.1. Dave Lawrence of Red Hat put forth a great deal of
effort to make sure that the changes he made could be integrated back into
the main tree.
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=98304"
TARGET=
"_top"
>
Bug
98304
</A
>
exists to track this integration.
</P
><P
>
URL:
<A
...
...
@@ -12529,6 +12923,8 @@ TARGET="_top"
>
http://bugzilla.redhat.com/bugzilla/
</A
>
</P
><P
>
This section last updated 24 Dec 2002
</P
></DIV
><DIV
CLASS=
"section"
...
...
@@ -12543,6 +12939,8 @@ NAME="variant-fenris"
Loki went into receivership, it died. While Loki's other code lives on,
its custodians recommend Bugzilla for future bug-tracker deployments.
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"section"
...
...
@@ -12560,6 +12958,8 @@ NAME="variant-issuezilla"
HREF=
"#variant-scarab"
>
Scarab
</A
>
.
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"section"
...
...
@@ -12580,6 +12980,8 @@ TARGET="_top"
>
http://scarab.tigris.org
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"section"
...
...
@@ -12605,6 +13007,8 @@ TARGET="_top"
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"section"
...
...
@@ -12626,6 +13030,8 @@ TARGET="_top"
>
http://www.sourceforge.net
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
></DIV
><DIV
...
...
@@ -12640,7 +13046,7 @@ CLASS="glossdiv"
><H1
CLASS=
"glossdiv"
><A
NAME=
"AEN2
225
"
NAME=
"AEN2
300
"
></A
>
0-9, high ascii
</H1
><DL
...
...
docs/html/administration.html
View file @
f0324c37
...
...
@@ -150,28 +150,28 @@ HREF="security.html"
><DT
>
5.7.
<A
HREF=
"cust-templates.html"
>
Template Customi
s
ation
</A
>
Template Customi
z
ation
</A
></DT
><DD
><DL
><DT
>
5.7.1.
<A
HREF=
"cust-templates.html#AEN1
55
3"
HREF=
"cust-templates.html#AEN1
61
3"
>
What to Edit
</A
></DT
><DT
>
5.7.2.
<A
HREF=
"cust-templates.html#AEN1
57
2"
HREF=
"cust-templates.html#AEN1
63
2"
>
How To Edit Templates
</A
></DT
><DT
>
5.7.3.
<A
HREF=
"cust-templates.html#AEN1
58
2"
HREF=
"cust-templates.html#AEN1
64
2"
>
Template Formats
</A
></DT
><DT
>
5.7.4.
<A
HREF=
"cust-templates.html#AEN1
59
5"
HREF=
"cust-templates.html#AEN1
65
5"
>
Particular Templates
</A
></DT
></DL
...
...
@@ -179,7 +179,7 @@ HREF="cust-templates.html#AEN1595"
><DT
>
5.8.
<A
HREF=
"cust-change-permissions.html"
>
Change Permission Customi
s
ation
</A
>
Change Permission Customi
z
ation
</A
></DT
><DT
>
5.9.
<A
...
...
docs/html/cust-change-permissions.html
0 → 100644
View file @
f0324c37
<HTML
><HEAD
><TITLE
>
Change Permission Customization
</TITLE
><META
NAME=
"GENERATOR"
CONTENT=
"Modular DocBook HTML Stylesheet Version 1.76b+
"
><LINK
REL=
"HOME"
TITLE=
"The Bugzilla Guide"
HREF=
"index.html"
><LINK
REL=
"UP"
TITLE=
"Administering Bugzilla"
HREF=
"administration.html"
><LINK
REL=
"PREVIOUS"
TITLE=
"Template Customization"
HREF=
"cust-templates.html"
><LINK
REL=
"NEXT"
TITLE=
"Upgrading to New Releases"
HREF=
"upgrading.html"
></HEAD
><BODY
CLASS=
"section"
BGCOLOR=
"#FFFFFF"
TEXT=
"#000000"
LINK=
"#0000FF"
VLINK=
"#840084"
ALINK=
"#0000FF"
><DIV
CLASS=
"NAVHEADER"
><TABLE
SUMMARY=
"Header navigation table"
WIDTH=
"100%"
BORDER=
"0"
CELLPADDING=
"0"
CELLSPACING=
"0"
><TR
><TH
COLSPAN=
"3"
ALIGN=
"center"
>
The Bugzilla Guide
</TH
></TR
><TR
><TD
WIDTH=
"10%"
ALIGN=
"left"
VALIGN=
"bottom"
><A
HREF=
"cust-templates.html"
ACCESSKEY=
"P"
>
Prev
</A
></TD
><TD
WIDTH=
"80%"
ALIGN=
"center"
VALIGN=
"bottom"
>
Chapter 5. Administering Bugzilla
</TD
><TD
WIDTH=
"10%"
ALIGN=
"right"
VALIGN=
"bottom"
><A
HREF=
"upgrading.html"
ACCESSKEY=
"N"
>
Next
</A
></TD
></TR
></TABLE
><HR
ALIGN=
"LEFT"
WIDTH=
"100%"
></DIV
><DIV
CLASS=
"section"
><H1
CLASS=
"section"
><A
NAME=
"cust-change-permissions"
></A
>
5.8. Change Permission Customization
</H1
><DIV
CLASS=
"warning"
><P
></P
><TABLE
CLASS=
"warning"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/warning.gif"
HSPACE=
"5"
ALT=
"Warning"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
This feature should be considered experimental; the Bugzilla code you
will be changing is not stable, and could change or move between
versions. Be aware that if you make modifications to it, you may have
to re-make them or port them if Bugzilla changes internally between
versions.
</P
></TD
></TR
></TABLE
></DIV
><P
>
Companies often have rules about which employees, or classes of employees,
are allowed to change certain things in the bug system. For example,
only the bug's designated QA Contact may be allowed to VERIFY the bug.
Bugzilla has been
designed to make it easy for you to write your own custom rules to define
who is allowed to make what sorts of value transition.
</P
><P
>
For maximum flexibility, customizing this means editing Bugzilla's Perl
code. This gives the administrator complete control over exactly who is
allowed to do what. The relevant function is called
<TT
CLASS=
"filename"
>
CheckCanChangeField()
</TT
>
,
and is found in
<TT
CLASS=
"filename"
>
process_bug.cgi
</TT
>
in your
Bugzilla directory. If you open that file and grep for
"sub CheckCanChangeField", you'll find it.
</P
><P
>
This function has been carefully commented to allow you to see exactly
how it works, and give you an idea of how to make changes to it. Certain
marked sections should not be changed - these are the "plumbing" which
makes the rest of the function work. In between those sections, you'll
find snippets of code like:
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# Allow the owner to change anything.
if ($ownerid eq $whoid) {
return 1;
}
</PRE
></FONT
></TD
></TR
></TABLE
>
It's fairly obvious what this piece of code does.
</P
><P
>
So, how does one go about changing this function? Well, simple changes
can be made just be removing pieces - for example, if you wanted to
prevent any user adding a comment to a bug, just remove the lines marked
"Allow anyone to change comments." And if you want the reporter to have
no special rights on bugs they have filed, just remove the entire section
which refers to him.
</P
><P
>
More complex customizations are not much harder. Basically, you add
a check in the right place in the function, i.e. after all the variables
you are using have been set up. So, don't look at $ownerid before
$ownerid has been obtained from the database. You can either add a
positive check, which returns 1 (allow) if certain conditions are true,
or a negative check, which returns 0 (deny.) E.g.:
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
if ($field eq "qacontact") {
if (UserInGroup("quality_assurance")) {
return 1;
}
else {
return 0;
}
}
</PRE
></FONT
></TD
></TR
></TABLE
>
This says that only users in the group "quality_assurance" can change
the QA Contact field of a bug. Getting more weird:
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
if (($field eq "priority")
&&
($vars-
>
{'user'}{'login'} =~ /.*\@example\.com$/))
{
if ($oldvalue eq "P1") {
return 1;
}
else {
return 0;
}
}
</PRE
></FONT
></TD
></TR
></TABLE
>
This says that if the user is trying to change the priority field,
and their email address is @example.com, they can only do so if the
old value of the field was "P1". Not very useful, but illustrative.
</P
><P
>
For a list of possible field names, look in
<TT
CLASS=
"filename"
>
data/versioncache
</TT
>
for the list called
<TT
CLASS=
"filename"
>
@::log_columns
</TT
>
. If you need help writing custom
rules for your organization, ask in the newsgroup.
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
><HR
ALIGN=
"LEFT"
WIDTH=
"100%"
><TABLE
SUMMARY=
"Footer navigation table"
WIDTH=
"100%"
BORDER=
"0"
CELLPADDING=
"0"
CELLSPACING=
"0"
><TR
><TD
WIDTH=
"33%"
ALIGN=
"left"
VALIGN=
"top"
><A
HREF=
"cust-templates.html"
ACCESSKEY=
"P"
>
Prev
</A
></TD
><TD
WIDTH=
"34%"
ALIGN=
"center"
VALIGN=
"top"
><A
HREF=
"index.html"
ACCESSKEY=
"H"
>
Home
</A
></TD
><TD
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
><A
HREF=
"upgrading.html"
ACCESSKEY=
"N"
>
Next
</A
></TD
></TR
><TR
><TD
WIDTH=
"33%"
ALIGN=
"left"
VALIGN=
"top"
>
Template Customization
</TD
><TD
WIDTH=
"34%"
ALIGN=
"center"
VALIGN=
"top"
><A
HREF=
"administration.html"
ACCESSKEY=
"U"
>
Up
</A
></TD
><TD
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
>
Upgrading to New Releases
</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>
\ No newline at end of file
docs/html/cust-templates.html
View file @
f0324c37
<HTML
><HEAD
><TITLE
>
Template Customi
s
ation
</TITLE
>
Template Customi
z
ation
</TITLE
><META
NAME=
"GENERATOR"
CONTENT=
"Modular DocBook HTML Stylesheet Version 1.76b+
...
...
@@ -16,7 +16,7 @@ REL="PREVIOUS"
TITLE=
"Bugzilla Security"
HREF=
"security.html"
><LINK
REL=
"NEXT"
TITLE=
"Change Permission Customi
s
ation"
TITLE=
"Change Permission Customi
z
ation"
HREF=
"cust-change-permissions.html"
></HEAD
><BODY
CLASS=
"section"
...
...
@@ -75,9 +75,9 @@ CLASS="section"
><A
NAME=
"cust-templates"
></A
>
5.7. Template Customi
s
ation
</H1
>
5.7. Template Customi
z
ation
</H1
><P
>
One of the large changes for 2.16 was the templati
s
ation of the
>
One of the large changes for 2.16 was the templati
z
ation of the
entire user-facing UI, using the
<A
HREF=
"http://www.template-toolkit.org"
...
...
@@ -89,9 +89,9 @@ TARGET="_top"
conflicts when they upgrade to a newer version in the future.
</P
><P
>
Templati
sation also makes localis
ed versions of Bugzilla possible,
>
Templati
zation also makes localiz
ed versions of Bugzilla possible,
for the first time. In the future, a Bugzilla installation may
have templates installed for multiple locali
s
ations, and select
have templates installed for multiple locali
z
ations, and select
which ones to use based on the user's browser language setting.
</P
><DIV
...
...
@@ -99,7 +99,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN1
55
3"
NAME=
"AEN1
61
3"
></A
>
5.7.1. What to Edit
</H2
><P
...
...
@@ -110,7 +110,7 @@ NAME="AEN1553"
CLASS=
"filename"
>
template
</TT
>
, which contains a directory for
each installed locali
s
ation. The default English templates are
each installed locali
z
ation. The default English templates are
therefore in
<TT
CLASS=
"filename"
>
en
</TT
...
...
@@ -134,7 +134,7 @@ CLASS="filename"
must be created if you want to use it.
</P
><P
>
The first method of making customi
s
ations is to directly edit the
>
The first method of making customi
z
ations is to directly edit the
templates in
<TT
CLASS=
"filename"
>
template/en/default
</TT
...
...
@@ -214,7 +214,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN1
57
2"
NAME=
"AEN1
63
2"
></A
>
5.7.2. How To Edit Templates
</H2
><P
...
...
@@ -296,7 +296,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN1
58
2"
NAME=
"AEN1
64
2"
></A
>
5.7.3. Template Formats
</H2
><P
...
...
@@ -358,12 +358,12 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN1
59
5"
NAME=
"AEN1
65
5"
></A
>
5.7.4. Particular Templates
</H2
><P
>
There are a few templates you may be particularly interested in
customi
s
ing for your installation.
customi
z
ing for your installation.
</P
><P
>
<B
...
...
@@ -390,7 +390,7 @@ CLASS="command"
>
:
This contains the "banner", the part of the header that appears
at the top of all Bugzilla pages. The default banner is reasonably
barren, so you'll probably want to customi
s
e this to give your
barren, so you'll probably want to customi
z
e this to give your
installation a distinctive look and feel. It is recommended you
preserve the Bugzilla version number in some form so the version
you are running can be determined, and users know what docs to read.
...
...
@@ -601,7 +601,7 @@ ACCESSKEY="U"
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
>
Change Permission Customi
s
ation
</TD
>
Change Permission Customi
z
ation
</TD
></TR
></TABLE
></DIV
...
...
docs/html/dbdoc.html
View file @
f0324c37
...
...
@@ -135,7 +135,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN21
19
"
NAME=
"AEN21
87
"
></A
>
B.2.1. Bugzilla Database Basics
</H2
><P
...
...
@@ -251,7 +251,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN2
146
"
NAME=
"AEN2
214
"
></A
>
B.2.1.1. Bugzilla Database Tables
</H3
><P
...
...
docs/html/dbmodify.html
0 → 100644
View file @
f0324c37
<HTML
><HEAD
><TITLE
>
Modifying Your Running System
</TITLE
><META
NAME=
"GENERATOR"
CONTENT=
"Modular DocBook HTML Stylesheet Version 1.76b+
"
><LINK
REL=
"HOME"
TITLE=
"The Bugzilla Guide"
HREF=
"index.html"
><LINK
REL=
"UP"
TITLE=
"The Bugzilla Database"
HREF=
"database.html"
><LINK
REL=
"PREVIOUS"
TITLE=
"The Bugzilla Database"
HREF=
"database.html"
><LINK
REL=
"NEXT"
TITLE=
"MySQL Bugzilla Database Introduction"
HREF=
"dbdoc.html"
></HEAD
><BODY
CLASS=
"section"
BGCOLOR=
"#FFFFFF"
TEXT=
"#000000"
LINK=
"#0000FF"
VLINK=
"#840084"
ALINK=
"#0000FF"
><DIV
CLASS=
"NAVHEADER"
><TABLE
SUMMARY=
"Header navigation table"
WIDTH=
"100%"
BORDER=
"0"
CELLPADDING=
"0"
CELLSPACING=
"0"
><TR
><TH
COLSPAN=
"3"
ALIGN=
"center"
>
The Bugzilla Guide
</TH
></TR
><TR
><TD
WIDTH=
"10%"
ALIGN=
"left"
VALIGN=
"bottom"
><A
HREF=
"database.html"
ACCESSKEY=
"P"
>
Prev
</A
></TD
><TD
WIDTH=
"80%"
ALIGN=
"center"
VALIGN=
"bottom"
>
Appendix B. The Bugzilla Database
</TD
><TD
WIDTH=
"10%"
ALIGN=
"right"
VALIGN=
"bottom"
><A
HREF=
"dbdoc.html"
ACCESSKEY=
"N"
>
Next
</A
></TD
></TR
></TABLE
><HR
ALIGN=
"LEFT"
WIDTH=
"100%"
></DIV
><DIV
CLASS=
"section"
><H1
CLASS=
"section"
><A
NAME=
"dbmodify"
></A
>
B.1. Modifying Your Running System
</H1
><P
>
Bugzilla optimizes database lookups by storing all relatively
static information in the
<TT
CLASS=
"filename"
>
versioncache
</TT
>
file, located in the
<TT
CLASS=
"filename"
>
data/
</TT
>
subdirectory under your installation directory.
</P
><P
>
If you make a change to the structural data in your database (the
versions table for example), or to the
<SPAN
CLASS=
"QUOTE"
>
"constants"
</SPAN
>
encoded in
<TT
CLASS=
"filename"
>
defparams.pl
</TT
>
, you will need to remove
the cached content from the data directory (by doing a
<SPAN
CLASS=
"QUOTE"
>
"rm data/versioncache"
</SPAN
>
), or your changes won't show up.
</P
><P
>
<TT
CLASS=
"filename"
>
versioncache
</TT
>
gets automatically regenerated whenever it's more than
an hour old, so Bugzilla will eventually notice your changes by itself,
but generally you want it to notice right away, so that you can test
things.
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
><HR
ALIGN=
"LEFT"
WIDTH=
"100%"
><TABLE
SUMMARY=
"Footer navigation table"
WIDTH=
"100%"
BORDER=
"0"
CELLPADDING=
"0"
CELLSPACING=
"0"
><TR
><TD
WIDTH=
"33%"
ALIGN=
"left"
VALIGN=
"top"
><A
HREF=
"database.html"
ACCESSKEY=
"P"
>
Prev
</A
></TD
><TD
WIDTH=
"34%"
ALIGN=
"center"
VALIGN=
"top"
><A
HREF=
"index.html"
ACCESSKEY=
"H"
>
Home
</A
></TD
><TD
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
><A
HREF=
"dbdoc.html"
ACCESSKEY=
"N"
>
Next
</A
></TD
></TR
><TR
><TD
WIDTH=
"33%"
ALIGN=
"left"
VALIGN=
"top"
>
The Bugzilla Database
</TD
><TD
WIDTH=
"34%"
ALIGN=
"center"
VALIGN=
"top"
><A
HREF=
"database.html"
ACCESSKEY=
"U"
>
Up
</A
></TD
><TD
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
>
MySQL Bugzilla Database Introduction
</TD
></TR
></TABLE
></DIV
></BODY
></HTML
>
\ No newline at end of file
docs/html/extraconfig.html
View file @
f0324c37
...
...
@@ -81,7 +81,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN8
56
"
NAME=
"AEN8
61
"
></A
>
4.2.1. Dependency Charts
</H2
><P
...
...
@@ -145,7 +145,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN87
1
"
NAME=
"AEN87
6
"
></A
>
4.2.2. Bug Graphs
</H2
><P
...
...
@@ -204,7 +204,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN88
4
"
NAME=
"AEN88
9
"
></A
>
4.2.3. The Whining Cron
</H2
><P
...
...
@@ -500,10 +500,42 @@ CLASS="QUOTE"
CLASS=
"QUOTE"
>
"UTF-8"
</SPAN
>
.
</P
><DIV
CLASS=
"note"
><P
>
Note: using
<
meta
>
tags to set the charset is not
></P
><TABLE
CLASS=
"note"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/note.gif"
HSPACE=
"5"
ALT=
"Note"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Using
<
meta
>
tags to set the charset is not
recommended, as there's a bug in Netscape 4.x which causes pages
marked up in this way to load twice.
</P
marked up in this way to load twice. See
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=126266"
TARGET=
"_top"
>
bug
126266
</A
>
for more information including progress toward making
bugzilla charset aware by default.
</P
></TD
></TR
></TABLE
></DIV
></DIV
><DIV
CLASS=
"section"
...
...
docs/html/faq.html
View file @
f0324c37
...
...
@@ -87,64 +87,64 @@ HREF="faq.html#faq-general"
><DL
><DT
>
A.1.1.
<A
HREF=
"faq.html#AEN1
68
2"
HREF=
"faq.html#AEN1
74
2"
>
Where can I find information about Bugzilla?
</A
></DT
><DT
>
A.1.2.
<A
HREF=
"faq.html#AEN1
68
8"
HREF=
"faq.html#AEN1
74
8"
>
What license is Bugzilla distributed under?
</A
></DT
><DT
>
A.1.3.
<A
HREF=
"faq.html#AEN1
69
4"
HREF=
"faq.html#AEN1
75
4"
>
How do I get commercial support for Bugzilla?
</A
></DT
><DT
>
A.1.4.
<A
HREF=
"faq.html#AEN17
01
"
HREF=
"faq.html#AEN17
63
"
>
What major companies or projects are currently using Bugzilla
for bug-tracking?
</A
></DT
><DT
>
A.1.5.
<A
HREF=
"faq.html#AEN17
26
"
HREF=
"faq.html#AEN17
87
"
>
Who maintains Bugzilla?
</A
></DT
><DT
>
A.1.6.
<A
HREF=
"faq.html#AEN17
32
"
HREF=
"faq.html#AEN17
93
"
>
How does Bugzilla stack up against other bug-tracking databases?
</A
></DT
><DT
>
A.1.7.
<A
HREF=
"faq.html#AEN17
38
"
>
Why doesn't Bugzilla offer this or that feature or compat
a
bility
HREF=
"faq.html#AEN17
99
"
>
Why doesn't Bugzilla offer this or that feature or compat
i
bility
with this other tracking software?
</A
></DT
><DT
>
A.1.8.
<A
HREF=
"faq.html#AEN1
745
"
HREF=
"faq.html#AEN1
806
"
>
Why MySQL? I'm interested in seeing Bugzilla run on
Oracle/Sybase/Msql/PostgreSQL/MSSQL.
</A
></DT
><DT
>
A.1.9.
<A
HREF=
"faq.html#AEN1
750
"
HREF=
"faq.html#AEN1
815
"
>
Why do the scripts say "/usr/bonsaitools/bin/perl" instead of
"/usr/bin/perl" or something else?
</A
></DT
><DT
>
A.1.10.
<A
HREF=
"faq.html#AEN1
756
"
HREF=
"faq.html#AEN1
821
"
>
Is there an easy way to change the Bugzilla cookie name?
</A
></DT
...
...
@@ -159,41 +159,41 @@ HREF="faq.html#faq-phb"
><DL
><DT
>
A.2.1.
<A
HREF=
"faq.html#AEN1
766
"
HREF=
"faq.html#AEN1
831
"
>
Is Bugzilla web-based, or do you have to have specific software or
a specific operating system on your machine?
</A
></DT
><DT
>
A.2.2.
<A
HREF=
"faq.html#AEN1
771
"
HREF=
"faq.html#AEN1
836
"
>
Can Bugzilla integrate with
Perforce (SCM software)?
</A
></DT
><DT
>
A.2.3.
<A
HREF=
"faq.html#AEN1
776
"
HREF=
"faq.html#AEN1
841
"
>
Does Bugzilla allow the user to track multiple projects?
</A
></DT
><DT
>
A.2.4.
<A
HREF=
"faq.html#AEN1
781
"
HREF=
"faq.html#AEN1
846
"
>
If I am on many projects, and search for all bugs assigned to me, will
Bugzilla list them for me and allow me to sort by project, severity etc?
</A
></DT
><DT
>
A.2.5.
<A
HREF=
"faq.html#AEN1
786
"
HREF=
"faq.html#AEN1
851
"
>
Does Bugzilla allow attachments (text, screenshots, URLs etc)? If yes,
are there any that are NOT allowed?
</A
></DT
><DT
>
A.2.6.
<A
HREF=
"faq.html#AEN1
791
"
HREF=
"faq.html#AEN1
856
"
>
Does Bugzilla allow us to define our own priorities and levels? Do we
have complete freedom to change the labels of fields and format of them, and
the choice of acceptable values?
...
...
@@ -201,35 +201,35 @@ HREF="faq.html#AEN1791"
></DT
><DT
>
A.2.7.
<A
HREF=
"faq.html#AEN1
798
"
HREF=
"faq.html#AEN1
863
"
>
Does Bugzilla provide any reporting features, metrics, graphs, etc? You
know, the type of stuff that management likes to see. :)
</A
></DT
><DT
>
A.2.8.
<A
HREF=
"faq.html#AEN18
05
"
HREF=
"faq.html#AEN18
70
"
>
Is there email notification and if so, what do you see when you get an
email?
</A
></DT
><DT
>
A.2.9.
<A
HREF=
"faq.html#AEN18
10
"
HREF=
"faq.html#AEN18
75
"
>
Can email notification be set up to send to multiple
people, some on the To List, CC List, BCC List etc?
</A
></DT
><DT
>
A.2.10.
<A
HREF=
"faq.html#AEN18
15
"
HREF=
"faq.html#AEN18
80
"
>
Do users have to have any particular
type of email application?
</A
></DT
><DT
>
A.2.11.
<A
HREF=
"faq.html#AEN18
22
"
HREF=
"faq.html#AEN18
87
"
>
Does Bugzilla allow data to be imported and exported? If I had outsiders
write up a bug report using a MS Word bug template, could that template be
imported into "matching" fields? If I wanted to take the results of a query
...
...
@@ -238,28 +238,28 @@ HREF="faq.html#AEN1822"
></DT
><DT
>
A.2.12.
<A
HREF=
"faq.html#AEN18
30
"
HREF=
"faq.html#AEN18
99
"
>
Has anyone converted Bugzilla to another language to be used in other
countries? Is it localizable?
</A
></DT
><DT
>
A.2.13.
<A
HREF=
"faq.html#AEN1
835
"
HREF=
"faq.html#AEN1
906
"
>
Can a user create and save reports? Can they do this in Word format?
Excel format?
</A
></DT
><DT
>
A.2.14.
<A
HREF=
"faq.html#AEN1
840
"
HREF=
"faq.html#AEN1
911
"
>
Does Bugzilla have the ability to search by word, phrase, compound
search?
</A
></DT
><DT
>
A.2.15.
<A
HREF=
"faq.html#AEN1
845
"
HREF=
"faq.html#AEN1
916
"
>
Does Bugzilla provide record locking when there is simultaneous access
to the same bug? Does the second person get a notice that the bug is in use
or how are they notified?
...
...
@@ -267,19 +267,19 @@ HREF="faq.html#AEN1845"
></DT
><DT
>
A.2.16.
<A
HREF=
"faq.html#AEN1
850
"
HREF=
"faq.html#AEN1
921
"
>
Are there any backup features provided?
</A
></DT
><DT
>
A.2.17.
<A
HREF=
"faq.html#AEN1
856
"
HREF=
"faq.html#AEN1
927
"
>
Can users be on the system while a backup is in progress?
</A
></DT
><DT
>
A.2.18.
<A
HREF=
"faq.html#AEN1
861
"
HREF=
"faq.html#AEN1
932
"
>
What type of human resources are needed to be on staff to install and
maintain Bugzilla? Specifically, what type of skills does the person need to
have? I need to find out if we were to go with Bugzilla, what types of
...
...
@@ -289,7 +289,7 @@ HREF="faq.html#AEN1861"
></DT
><DT
>
A.2.19.
<A
HREF=
"faq.html#AEN1
867
"
HREF=
"faq.html#AEN1
938
"
>
What time frame are we looking at if we decide to hire people to install
and maintain the Bugzilla? Is this something that takes hours or weeks to
install and a couple of hours per week to maintain and customize or is this
...
...
@@ -299,7 +299,7 @@ HREF="faq.html#AEN1867"
></DT
><DT
>
A.2.20.
<A
HREF=
"faq.html#AEN1
872
"
HREF=
"faq.html#AEN1
943
"
>
Is there any licensing fee or other fees for using Bugzilla? Any
out-of-pocket cost other than the bodies needed as identified above?
</A
...
...
@@ -315,20 +315,20 @@ HREF="faq.html#faq-security"
><DL
><DT
>
A.3.1.
<A
HREF=
"faq.html#AEN1
879
"
HREF=
"faq.html#AEN1
950
"
>
How do I completely disable MySQL security if it's giving me problems
(I've followed the instructions in the installation section of this guide)?
</A
></DT
><DT
>
A.3.2.
<A
HREF=
"faq.html#AEN1
885
"
HREF=
"faq.html#AEN1
956
"
>
Are there any security problems with Bugzilla?
</A
></DT
><DT
>
A.3.3.
<A
HREF=
"faq.html#AEN1
890
"
HREF=
"faq.html#AEN1
961
"
>
I've implemented the security fixes mentioned in Chris Yeh's security
advisory of 5/10/2000 advising not to run MySQL as root, and am running into
problems with MySQL no longer working correctly.
...
...
@@ -345,48 +345,48 @@ HREF="faq.html#faq-email"
><DL
><DT
>
A.4.1.
<A
HREF=
"faq.html#AEN1
897
"
HREF=
"faq.html#AEN1
968
"
>
I have a user who doesn't want to receive any more email from Bugzilla.
How do I stop it entirely for this user?
</A
></DT
><DT
>
A.4.2.
<A
HREF=
"faq.html#AEN19
02
"
HREF=
"faq.html#AEN19
74
"
>
I'm evaluating/testing Bugzilla, and don't want it to send email to
anyone but me. How do I do it?
</A
></DT
><DT
>
A.4.3.
<A
HREF=
"faq.html#AEN19
07
"
HREF=
"faq.html#AEN19
79
"
>
I want whineatnews.pl to whine at something more, or other than, only new
bugs. How do I do it?
</A
></DT
><DT
>
A.4.4.
<A
HREF=
"faq.html#AEN19
13
"
HREF=
"faq.html#AEN19
85
"
>
I don't like/want to use Procmail to hand mail off to bug_email.pl.
What alternatives do I have?
</A
></DT
><DT
>
A.4.5.
<A
HREF=
"faq.html#AEN19
20
"
HREF=
"faq.html#AEN19
92
"
>
How do I set up the email interface to submit/change bugs via email?
</A
></DT
><DT
>
A.4.6.
<A
HREF=
"faq.html#AEN19
25
"
HREF=
"faq.html#AEN19
97
"
>
Email takes FOREVER to reach me from Bugzilla -- it's extremely slow.
What gives?
</A
></DT
><DT
>
A.4.7.
<A
HREF=
"faq.html#AEN
1932
"
HREF=
"faq.html#AEN
2004
"
>
How come email from Bugzilla changes never reaches me?
</A
></DT
...
...
@@ -401,39 +401,33 @@ HREF="faq.html#faq-db"
><DL
><DT
>
A.5.1.
<A
HREF=
"faq.html#AEN
1940
"
HREF=
"faq.html#AEN
2012
"
>
I've heard Bugzilla can be used with Oracle?
</A
></DT
><DT
>
A.5.2.
<A
HREF=
"faq.html#AEN
1945
"
HREF=
"faq.html#AEN
2017
"
>
I think my database might be corrupted, or contain invalid entries. What
do I do?
</A
></DT
><DT
>
A.5.3.
<A
HREF=
"faq.html#AEN
1953
"
HREF=
"faq.html#AEN
2025
"
>
I want to manually edit some entries in my database. How?
</A
></DT
><DT
>
A.5.4.
<A
HREF=
"faq.html#AEN1958"
>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</A
></DT
><DT
>
A.5.5.
<A
HREF=
"faq.html#AEN1963"
HREF=
"faq.html#AEN2033"
>
I think I've set up MySQL permissions correctly, but Bugzilla still can't
connect.
</A
></DT
><DT
>
A.5.
6
.
<A
HREF=
"faq.html#AEN
1968
"
>
A.5.
5
.
<A
HREF=
"faq.html#AEN
2041
"
>
How do I synchronize bug information among multiple different Bugzilla
databases?
</A
...
...
@@ -449,26 +443,26 @@ HREF="faq.html#faq-nt"
><DL
><DT
>
A.6.1.
<A
HREF=
"faq.html#AEN
1977
"
HREF=
"faq.html#AEN
2050
"
>
What is the easiest way to run Bugzilla on Win32 (Win98+/NT/2K)?
</A
></DT
><DT
>
A.6.2.
<A
HREF=
"faq.html#AEN
1982
"
HREF=
"faq.html#AEN
2055
"
>
Is there a "Bundle::Bugzilla" equivalent for Win32?
</A
></DT
><DT
>
A.6.3.
<A
HREF=
"faq.html#AEN
1987
"
HREF=
"faq.html#AEN
2060
"
>
CGI's are failing with a "something.cgi is not a valid Windows NT
application" error. Why?
</A
></DT
><DT
>
A.6.4.
<A
HREF=
"faq.html#AEN
1995
"
HREF=
"faq.html#AEN
2068
"
>
I'm having trouble with the perl modules for NT not being able to talk to
to the database.
</A
...
...
@@ -484,40 +478,33 @@ HREF="faq.html#faq-use"
><DL
><DT
>
A.7.1.
<A
HREF=
"faq.html#AEN20
16
"
HREF=
"faq.html#AEN20
89
"
>
How do I change my user name (email address) in Bugzilla?
</A
></DT
><DT
>
A.7.2.
<A
HREF=
"faq.html#AEN20
21
"
HREF=
"faq.html#AEN20
94
"
>
The query page is very confusing. Isn't there a simpler way to query?
</A
></DT
><DT
>
A.7.3.
<A
HREF=
"faq.html#AEN20
26
"
HREF=
"faq.html#AEN20
99
"
>
I'm confused by the behavior of the "accept" button in the Show Bug form.
Why doesn't it assign the bug to me when I accept it?
</A
></DT
><DT
>
A.7.4.
<A
HREF=
"faq.html#AEN2
036
"
HREF=
"faq.html#AEN2
109
"
>
I can't upload anything into the database via the "Create Attachment"
link. What am I doing wrong?
</A
></DT
><DT
>
A.7.5.
<A
HREF=
"faq.html#AEN2041"
>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</A
></DT
><DT
>
A.7.6.
<A
HREF=
"faq.html#AEN2046"
HREF=
"faq.html#AEN2114"
>
How do I change a keyword in Bugzilla, once some bugs are using it?
</A
></DT
...
...
@@ -532,26 +519,26 @@ HREF="faq.html#faq-hacking"
><DL
><DT
>
A.8.1.
<A
HREF=
"faq.html#AEN2
053
"
HREF=
"faq.html#AEN2
121
"
>
What kind of style should I use for templatization?
</A
></DT
><DT
>
A.8.2.
<A
HREF=
"faq.html#AEN2
061
"
HREF=
"faq.html#AEN2
129
"
>
What bugs are in Bugzilla right now?
</A
></DT
><DT
>
A.8.3.
<A
HREF=
"faq.html#AEN2
070
"
HREF=
"faq.html#AEN2
138
"
>
How can I change the default priority to a null value? For instance, have the default
priority be "---" instead of "P2"?
</A
></DT
><DT
>
A.8.4.
<A
HREF=
"faq.html#AEN2
076
"
HREF=
"faq.html#AEN2
144
"
>
What's the best way to submit patches? What guidelines should I follow?
</A
></DT
...
...
@@ -571,7 +558,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
68
2"
NAME=
"AEN1
74
2"
></A
><B
>
A.1.1.
</B
...
...
@@ -599,7 +586,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
68
8"
NAME=
"AEN1
74
8"
></A
><B
>
A.1.2.
</B
...
...
@@ -628,7 +615,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
69
4"
NAME=
"AEN1
75
4"
></A
><B
>
A.1.3.
</B
...
...
@@ -643,6 +630,15 @@ CLASS="answer"
>
</B
>
<A
HREF=
"http://bugzilla.org/consulting.html"
TARGET=
"_top"
>
http://bugzilla.org/consulting.html
</A
>
is a list of people and companies who have asked us to list them
as consultants for Bugzilla.
</P
><P
>
<A
HREF=
"http://www.collab.net/"
TARGET=
"_top"
>
www.collab.net
</A
...
...
@@ -665,7 +661,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
01
"
NAME=
"AEN17
63
"
></A
><B
>
A.1.4.
</B
...
...
@@ -682,7 +678,7 @@ CLASS="answer"
>
There are
<EM
>
dozens
</EM
>
of major com
a
panies with public
>
of major companies with public
Bugzilla sites to track bugs in their products. A few include:
<P
></P
...
...
@@ -703,10 +699,6 @@ BORDER="0"
></TR
><TR
><TD
>
AtHome Corporation
</TD
></TR
><TR
><TD
>
Red Hat Software
</TD
></TR
><TR
...
...
@@ -775,7 +767,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
26
"
NAME=
"AEN17
87
"
></A
><B
>
A.1.5.
</B
...
...
@@ -795,7 +787,7 @@ HREF="http://www.bugzilla.org/who_we_are.html"
TARGET=
"_top"
>
core team
</A
>
,
led by Dave Miller (justdave@
syndicomm
.com).
led by Dave Miller (justdave@
netscape
.com).
</P
></DIV
></DIV
...
...
@@ -805,7 +797,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
32
"
NAME=
"AEN17
93
"
></A
><B
>
A.1.6.
</B
...
...
@@ -843,12 +835,12 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN17
38
"
NAME=
"AEN17
99
"
></A
><B
>
A.1.7.
</B
>
Why doesn't Bugzilla offer this or that feature or compat
a
bility
Why doesn't Bugzilla offer this or that feature or compat
i
bility
with this other tracking software?
</P
></DIV
...
...
@@ -883,7 +875,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
745
"
NAME=
"AEN1
806
"
></A
><B
>
A.1.8.
</B
...
...
@@ -898,8 +890,27 @@ CLASS="answer"
><B
>
</B
>
There is DB-independence work afoot. PostgreSQL support is planned
for 2.18, and full DB-independence can't be far further on.
MySQL was originally chosen because it is free, easy to install,
and was available for the hardware Netscape intended to run it on.
</P
><P
>
There is currently work in progress to make Bugzilla work on
PostgreSQL and Sybase in the default distribution. You can track
the progress of these initiatives in bugs
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=98304"
TARGET=
"_top"
>
98304
</A
>
and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=173130"
TARGET=
"_top"
>
173130
</A
>
respectively.
</P
><P
>
Once both of these are done, adding support for additional
database servers should be trivial.
</P
></DIV
></DIV
...
...
@@ -909,7 +920,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
750
"
NAME=
"AEN1
815
"
></A
><B
>
A.1.9.
</B
...
...
@@ -942,7 +953,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
756
"
NAME=
"AEN1
821
"
></A
><B
>
A.1.10.
</B
...
...
@@ -1004,7 +1015,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
766
"
NAME=
"AEN1
831
"
></A
><B
>
A.2.1.
</B
...
...
@@ -1030,7 +1041,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
771
"
NAME=
"AEN1
836
"
></A
><B
>
A.2.2.
</B
...
...
@@ -1056,7 +1067,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
776
"
NAME=
"AEN1
841
"
></A
><B
>
A.2.3.
</B
...
...
@@ -1070,10 +1081,8 @@ CLASS="answer"
><B
>
</B
>
Absolutely! You can track any number of Products (although you
are limited to about 55 or so if
you are using Product-Based Groups), that can each be composed of any
number of Components.
Absolutely! You can track any number of Products that can each be
composed of any number of Components.
</P
></DIV
></DIV
...
...
@@ -1083,7 +1092,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
781
"
NAME=
"AEN1
846
"
></A
><B
>
A.2.4.
</B
...
...
@@ -1108,7 +1117,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
786
"
NAME=
"AEN1
851
"
></A
><B
>
A.2.5.
</B
...
...
@@ -1125,9 +1134,9 @@ CLASS="answer"
>
Yes - any sort of attachment is allowed, although administrators can
configure a maximum size.
There are many specific MIME-types that are pre-defined by Bugzilla,
but you may specify any arbitrary MIME-type you need when you
upload the fil
e.
Bugzilla gives the user the option of either using the MIME-type
supplied by the browser, choosing from a pre-defined list or
manually typing any arbitrary MIME-typ
e.
</P
></DIV
></DIV
...
...
@@ -1137,7 +1146,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
791
"
NAME=
"AEN1
856
"
></A
><B
>
A.2.6.
</B
...
...
@@ -1174,7 +1183,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
798
"
NAME=
"AEN1
863
"
></A
><B
>
A.2.7.
</B
...
...
@@ -1190,19 +1199,19 @@ CLASS="answer"
>
</B
>
Yes. Look at
<A
HREF=
"http://bugzilla.mozilla.org/report
s
.cgi"
HREF=
"http://bugzilla.mozilla.org/report.cgi"
TARGET=
"_top"
>
http://bugzilla.mozilla.org/report
s
.cgi
</A
>
for
basic reporting
and graphing facilities
.
>
http://bugzilla.mozilla.org/report.cgi
</A
>
for
samples of what
Bugzilla can do in reporting and graphing
.
</P
><P
>
For more advanced reporting, I recommend hooking up a professional
reporting package, such as Crystal Reports, and use ODBC to access
the MySQL database. You can do a lot through the Query page of
Bugzilla as well, but right now Advanced Reporting is much
better accomplished through third-party utilities that can
interface with the database directly
.
>
If you can not get the reports you want from the included reporting
scripts, it is possible to hook up a professional reporting package
such as Crystal Reports using ODBC. If you choose to do this,
beware that giving direct access to the database does contain some
security implications. Even if you give read-only access to the
bugs database it will bypass the secure bugs features of Bugzilla
.
</P
></DIV
></DIV
...
...
@@ -1212,7 +1221,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
05
"
NAME=
"AEN18
70
"
></A
><B
>
A.2.8.
</B
...
...
@@ -1239,7 +1248,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
10
"
NAME=
"AEN18
75
"
></A
><B
>
A.2.9.
</B
...
...
@@ -1264,7 +1273,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
15
"
NAME=
"AEN18
80
"
></A
><B
>
A.2.10.
</B
...
...
@@ -1323,7 +1332,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
22
"
NAME=
"AEN18
87
"
></A
><B
>
A.2.11.
</B
...
...
@@ -1340,27 +1349,42 @@ CLASS="answer"
><B
>
</B
>
Mozilla allows data export through a custom DTD in XML format
.
It does not, however, export to specific formats other than the
XML Mozilla DTD. Importing the data into Excel or any other application
is left as an exercise for the reader
.
Bugzilla can output buglists as HTML (the default), CSV or RDF
.
The link for CSV can be found at the bottom of the buglist in HTML
format. This CSV format can easily be imported into MS Excel or
other spread-sheet applications
.
</P
><P
>
If you create import filters to other applications from Mozilla's XML,
please submit your modifications for inclusion in future Bugzilla
distributions.
>
To use the RDF format of the buglist it is necessary to append a
<TT
CLASS=
"computeroutput"
>
&
ctype=rdf
</TT
>
to the URL. RDF
is meant to be machine readable and thus it is assumed that the
URL would be generated progmatically so there is no user visible
link to this format.
</P
><P
>
As for data import, any application can send data to Bugzilla through
the HTTP protocol, or through Mozilla's XML API. However, it seems
kind of silly to put another front-end in front of Bugzilla;
it makes more sense to create a simplified bug submission form in
HTML. You can find an excellent example at
<A
HREF=
"http://www.mozilla.org/quality/help/bugzilla-helper.html"
TARGET=
"_top"
>
http://www.mozilla.org/quality/help/bugzilla-helper.html
</A
>
Currently the only script included with Bugzilla that can import
data is
<TT
CLASS=
"filename"
>
importxml.pl
</TT
>
which is intended to be
used for importing the data generated by
<TT
CLASS=
"filename"
>
xml.cgi
</TT
>
in association with bug moving. Any other use is left as an
exercise for the user.
</P
><P
>
There are also scripts included in the
<TT
CLASS=
"filename"
>
contrib/
</TT
>
directory for using e-mail to import information into Bugzilla,
but these scripts are not currently supported and included for
educational purposes.
</P
></DIV
></DIV
...
...
@@ -1370,7 +1394,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN18
30
"
NAME=
"AEN18
99
"
></A
><B
>
A.2.12.
</B
...
...
@@ -1385,10 +1409,20 @@ CLASS="answer"
><B
>
</B
>
To a certain extent, yes. 2.16's templates mean that you can localise
the user-facing UI (and several projects are doing exactly that.) However,
error messages and the admin interface are currently not localisable.
This should be achieved by 2.18.
Yes. For more information including available translated templates,
see
<A
HREF=
"http://www.bugzilla.org/download.html"
TARGET=
"_top"
>
http://www.bugzilla.org/download.html
</A
>
.
The admin interfaces are still not included in these translated
templates and is therefore still English only. Also, there may be
issues with the charset not being declared. See
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=126266"
TARGET=
"_top"
>
bug 126226
</A
>
for more information.
</P
></DIV
></DIV
...
...
@@ -1398,7 +1432,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
835
"
NAME=
"AEN1
906
"
></A
><B
>
A.2.13.
</B
...
...
@@ -1413,7 +1447,7 @@ CLASS="answer"
><B
>
</B
>
Yes. No.
No
.
Yes. No.
Yes (using the CSV format)
.
</P
></DIV
></DIV
...
...
@@ -1423,7 +1457,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
840
"
NAME=
"AEN1
911
"
></A
><B
>
A.2.14.
</B
...
...
@@ -1449,7 +1483,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
845
"
NAME=
"AEN1
916
"
></A
><B
>
A.2.15.
</B
...
...
@@ -1476,7 +1510,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
850
"
NAME=
"AEN1
921
"
></A
><B
>
A.2.16.
</B
...
...
@@ -1506,7 +1540,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
856
"
NAME=
"AEN1
927
"
></A
><B
>
A.2.17.
</B
...
...
@@ -1532,7 +1566,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
861
"
NAME=
"AEN1
932
"
></A
><B
>
A.2.18.
</B
...
...
@@ -1567,7 +1601,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
867
"
NAME=
"AEN1
938
"
></A
><B
>
A.2.19.
</B
...
...
@@ -1600,7 +1634,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
872
"
NAME=
"AEN1
943
"
></A
><B
>
A.2.20.
</B
...
...
@@ -1634,7 +1668,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
879
"
NAME=
"AEN1
950
"
></A
><B
>
A.3.1.
</B
...
...
@@ -1663,7 +1697,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
885
"
NAME=
"AEN1
956
"
></A
><B
>
A.3.2.
</B
...
...
@@ -1691,7 +1725,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
890
"
NAME=
"AEN1
961
"
></A
><B
>
A.3.3.
</B
...
...
@@ -1727,7 +1761,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN1
897
"
NAME=
"AEN1
968
"
></A
><B
>
A.4.1.
</B
...
...
@@ -1743,7 +1777,11 @@ CLASS="answer"
>
</B
>
The user should be able to set
this in user email preferences (uncheck all boxes.)
this in user email preferences (uncheck all boxes) or you can add
their email address to the
<TT
CLASS=
"filename"
>
data/nomail
</TT
>
file.
</P
></DIV
></DIV
...
...
@@ -1753,7 +1791,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
02
"
NAME=
"AEN19
74
"
></A
><B
>
A.4.2.
</B
...
...
@@ -1768,7 +1806,7 @@ CLASS="answer"
><B
>
</B
>
Edit the "changedmail" Param. Replace "To:" with "X-Real-To:",
Edit the "
new
changedmail" Param. Replace "To:" with "X-Real-To:",
replace "Cc:" with "X-Real-CC:", and add a "To:
<
youremailaddress
>
".
</P
></DIV
...
...
@@ -1779,7 +1817,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
07
"
NAME=
"AEN19
79
"
></A
><B
>
A.4.3.
</B
...
...
@@ -1811,7 +1849,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
13
"
NAME=
"AEN19
85
"
></A
><B
>
A.4.4.
</B
...
...
@@ -1829,7 +1867,7 @@ CLASS="answer"
You can call bug_email.pl directly from your aliases file, with
an entry like this:
<A
NAME=
"AEN19
17
"
NAME=
"AEN19
89
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -1850,7 +1888,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
20
"
NAME=
"AEN19
92
"
></A
><B
>
A.4.5.
</B
...
...
@@ -1875,7 +1913,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN19
25
"
NAME=
"AEN19
97
"
></A
><B
>
A.4.6.
</B
...
...
@@ -1910,7 +1948,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1932
"
NAME=
"AEN
2004
"
></A
><B
>
A.4.7.
</B
...
...
@@ -1950,7 +1988,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1940
"
NAME=
"AEN
2012
"
></A
><B
>
A.5.1.
</B
...
...
@@ -1964,10 +2002,11 @@ CLASS="answer"
><B
>
</B
>
Red Hat Bugzilla works with Oracle. The current version
from Mozilla.org does not have this capability. Unfortunately, though
you will sacrifice a lot of the really great features available in
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version.
Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle.
Red Hat's newer version (based on 2.17.1 and soon to be merged into
the main distribution) runs on PostgreSQL. At this time we know of
no recent ports of Bugzilla to Oracle but do intend to support it
in the future (possibly the 2.20 time-frame).
</P
></DIV
></DIV
...
...
@@ -1977,7 +2016,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1945
"
NAME=
"AEN
2017
"
></A
><B
>
A.5.2.
</B
...
...
@@ -2024,7 +2063,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1953
"
NAME=
"AEN
2025
"
></A
><B
>
A.5.3.
</B
...
...
@@ -2040,36 +2079,22 @@ CLASS="answer"
>
There is no facility in Bugzilla itself to do this. It's also generally
not a smart thing to do if you don't know exactly what you're doing.
However, if you understand SQL you can use the mysqladmin utility to
manually insert, delete, and modify table information. Personally, I
use "phpMyAdmin". You have to compile a PHP module with MySQL
support to make it work, but it's very clean and easy to use.
</P
></DIV
></DIV
><DIV
CLASS=
"qandaentry"
><DIV
CLASS=
"question"
><P
><A
NAME=
"AEN1958"
></A
><B
>
A.5.4.
</B
>
I try to add myself as a user, but Bugzilla always tells me my password is wrong.
</P
></DIV
><DIV
CLASS=
"answer"
><P
><B
>
</B
However, if you understand SQL you can use the
<B
CLASS=
"command"
>
mysql
</B
>
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally disabled
the "crypt()" function. This prevented MySQL from storing encrypted passwords.
Upgrade to the "3.23 stable" version of MySQL and you should be good to go.
command line utility to manually insert, delete and modify table
information. There are also more intuitive GUI clients available.
Personal favorites of the Bugzilla team are
<A
HREF=
"http://www.phpmyadmin.net/"
TARGET=
"_top"
>
phpMyAdmin
</A
>
and
<A
HREF=
"http://www.mysql.com/downloads/gui-mycc.html"
TARGET=
"_top"
>
MySQL Control
Center
</A
>
.
</P
></DIV
></DIV
...
...
@@ -2079,10 +2104,10 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
196
3"
NAME=
"AEN
203
3"
></A
><B
>
A.5.
5
.
</B
>
A.5.
4
.
</B
>
I think I've set up MySQL permissions correctly, but Bugzilla still can't
connect.
...
...
@@ -2096,10 +2121,42 @@ CLASS="answer"
>
Try running MySQL from its binary: "mysqld --skip-grant-tables". This
will allow you to completely rule out grant tables as the cause of your
frustration. However, I do not recommend you run it this way on a regular
basis, unless you really want your web site defaced and your machine
cracked.
frustration. If this Bugzilla is able to connect at this point then
you need to check that you have granted proper permission to the user
password combo defined in
<TT
CLASS=
"filename"
>
localconfig
</TT
>
.
</P
><DIV
CLASS=
"warning"
><P
></P
><TABLE
CLASS=
"warning"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/warning.gif"
HSPACE=
"5"
ALT=
"Warning"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Running MySQL with this command line option is very insecure and
should only be done when not connected to the external network
as a troubleshooting step.
</P
></TD
></TR
></TABLE
></DIV
></DIV
></DIV
><DIV
...
...
@@ -2108,10 +2165,10 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1968
"
NAME=
"AEN
2041
"
></A
><B
>
A.5.
6
.
</B
>
A.5.
5
.
</B
>
How do I synchronize bug information among multiple different Bugzilla
databases?
...
...
@@ -2154,7 +2211,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1977
"
NAME=
"AEN
2050
"
></A
><B
>
A.6.1.
</B
...
...
@@ -2179,7 +2236,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1982
"
NAME=
"AEN
2055
"
></A
><B
>
A.6.2.
</B
...
...
@@ -2205,7 +2262,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1987
"
NAME=
"AEN
2060
"
></A
><B
>
A.6.3.
</B
...
...
@@ -2228,7 +2285,7 @@ CLASS="answer"
><P
>
Microsoft has some advice on this matter, as well:
<A
NAME=
"AEN
1992
"
NAME=
"AEN
2065
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -2253,7 +2310,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN
1995
"
NAME=
"AEN
2068
"
></A
><B
>
A.6.4.
</B
...
...
@@ -2330,7 +2387,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
16
"
NAME=
"AEN20
89
"
></A
><B
>
A.7.1.
</B
...
...
@@ -2355,7 +2412,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
21
"
NAME=
"AEN20
94
"
></A
><B
>
A.7.2.
</B
...
...
@@ -2381,7 +2438,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN20
26
"
NAME=
"AEN20
99
"
></A
><B
>
A.7.3.
</B
...
...
@@ -2436,7 +2493,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
036
"
NAME=
"AEN2
109
"
></A
><B
>
A.7.4.
</B
...
...
@@ -2463,38 +2520,11 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
041
"
NAME=
"AEN2
114
"
></A
><B
>
A.7.5.
</B
>
Email submissions to Bugzilla that have attachments end up asking me to
save it as a "cgi" file.
</P
></DIV
><DIV
CLASS=
"answer"
><P
><B
>
</B
>
Yup. Just rename it once you download it, or save it under a different
filename. This will not be fixed anytime soon, because it would
cripple some other functionality.
</P
></DIV
></DIV
><DIV
CLASS=
"qandaentry"
><DIV
CLASS=
"question"
><P
><A
NAME=
"AEN2046"
></A
><B
>
A.7.6.
</B
>
How do I change a keyword in Bugzilla, once some bugs are using it?
</P
></DIV
...
...
@@ -2524,7 +2554,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
053
"
NAME=
"AEN2
121
"
></A
><B
>
A.8.1.
</B
...
...
@@ -2538,7 +2568,7 @@ CLASS="answer"
><B
>
</B
>
Gerv and Myk suggest a 2-space
e
ndent, with embedded code sections on
Gerv and Myk suggest a 2-space
i
ndent, with embedded code sections on
their own line, in line with outer tags. Like this:
</P
><TABLE
BORDER=
"0"
...
...
@@ -2583,7 +2613,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
061
"
NAME=
"AEN2
129
"
></A
><B
>
A.8.2.
</B
...
...
@@ -2629,7 +2659,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
070
"
NAME=
"AEN2
138
"
></A
><B
>
A.8.3.
</B
...
...
@@ -2661,7 +2691,7 @@ CLASS="qandaentry"
CLASS=
"question"
><P
><A
NAME=
"AEN2
076
"
NAME=
"AEN2
144
"
></A
><B
>
A.8.4.
</B
...
...
docs/html/glossary.html
View file @
f0324c37
...
...
@@ -70,7 +70,7 @@ CLASS="glossdiv"
><H1
CLASS=
"glossdiv"
><A
NAME=
"AEN2
225
"
NAME=
"AEN2
300
"
></A
>
0-9, high ascii
</H1
><DL
...
...
docs/html/groups.html
View file @
f0324c37
...
...
@@ -79,45 +79,120 @@ NAME="groups"
><P
>
Groups allow the administrator
to isolate bugs or products that should only be seen by certain people.
There are two types of group - Generic Groups, and Product-Based Groups.
The association between products and groups is controlled from
the product edit page under
<SPAN
CLASS=
"QUOTE"
>
"Edit Group Controls."
</SPAN
>
</P
><P
>
Product-Based Groups are matched with products, and allow you to restrict
access to bugs on a per-product basis. They are enabled using the
usebuggroups Param. Turning on the usebuggroupsentry
Param will mean bugs automatically get added to their product group when
filed.
>
If the makeproductgroups param is on, a new group will be automatically
created for every new product.
</P
><P
>
Generic Groups have no special relationship to products;
you create them, and put bugs in them
as required. One example of the use of Generic Groups
is Mozilla's "Security" group,
into which security-sensitive bugs are placed until fixed. Only the
Mozilla Security Team are members of this group.
>
On the product edit page, there is a page to edit the
<SPAN
CLASS=
"QUOTE"
>
"Group Controls"
</SPAN
>
for a product and determine which groups are applicable, default,
and mandatory for each product as well as controlling entry
for each product and being able to set bugs in a product to be
totally read-only unless some group restrictions are met.
</P
><P
>
To create Generic Groups:
</P
>
For each group, it is possible to specify if membership in that
group is...
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Select the "groups"
>
required for bug entry,
</P
></LI
><LI
><P
>
Not applicable to this product(NA),
a possible restriction for a member of the
group to place on a bug in this product(Shown),
a default restriction for a member of the
group to place on a bug in this product(Default),
or a mandatory restriction to be placed on bugs
in this product(Mandatory).
</P
></LI
><LI
><P
>
Not applicable by non-members to this product(NA),
a possible restriction for a non-member of the
group to place on a bug in this product(Shown),
a default restriction for a non-member of the
group to place on a bug in this product(Default),
or a mandatory restriction to be placed on bugs
in this product when entered by a non-member(Mandatory).
</P
></LI
><LI
><P
>
required in order to make
<EM
>
any
</EM
>
change
to bugs in this product
<EM
>
including comments.
</EM
>
</P
></LI
></OL
><P
>
To create Groups:
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Select the
<SPAN
CLASS=
"QUOTE"
>
"groups"
</SPAN
>
link in the footer.
</P
></LI
><LI
><P
>
Take a moment to understand the instructions on the "Edit
Groups" screen, then select the "Add Group" link.
</P
>
Take a moment to understand the instructions on the
<SPAN
CLASS=
"QUOTE"
>
"Edit
Groups"
</SPAN
>
screen, then select the
<SPAN
CLASS=
"QUOTE"
>
"Add Group"
</SPAN
>
link.
</P
></LI
><LI
><P
>
Fill out the "Group", "Description", and
"User RegExp" fields. "New User RegExp" allows you to automatically
>
Fill out the
<SPAN
CLASS=
"QUOTE"
>
"Group"
</SPAN
>
,
<SPAN
CLASS=
"QUOTE"
>
"Description"
</SPAN
>
,
and
<SPAN
CLASS=
"QUOTE"
>
"User RegExp"
</SPAN
>
fields.
<SPAN
CLASS=
"QUOTE"
>
"User RegExp"
</SPAN
>
allows you to automatically
place all users who fulfill the Regular Expression into the new group.
When you have finished, click "Add".
</P
When you have finished, click
<SPAN
CLASS=
"QUOTE"
>
"Add"
</SPAN
>
.
</P
><DIV
CLASS=
"warning"
><P
...
...
@@ -157,31 +232,22 @@ VALIGN="TOP"
></LI
></OL
><P
>
To use Product-Based Groups:
</P
><P
></P
><OL
TYPE=
"1"
><LI
><P
>
Turn on "usebuggroups" and "usebuggroupsentry" in the "Edit
Parameters" screen.
</P
></LI
><LI
><P
>
In future, when you create a Product, a matching group will be
automatically created. If you need to add a Product Group to
a Product which was created before you turned on usebuggroups,
then simply create a new group, as outlined above, with the
same name as the Product.
</P
></LI
></OL
><P
>
Note that group permissions are such that you need to be a member
of
<EM
>
all
</EM
>
the groups a bug is in, for whatever
reason, to see that bug.
reason, to see that bug. Similarly, you must be a member
of
<EM
>
all
</EM
>
of the entry groups for a product
to add bugs to a product and you must be a member
of
<EM
>
all
</EM
>
of the canedit groups for a product
in order to make
<EM
>
any
</EM
>
change to bugs in that
product.
</P
></DIV
><DIV
...
...
docs/html/index.html
View file @
f0324c37
...
...
@@ -248,12 +248,12 @@ HREF="security.html"
><DT
>
5.7.
<A
HREF=
"cust-templates.html"
>
Template Customi
s
ation
</A
>
Template Customi
z
ation
</A
></DT
><DT
>
5.8.
<A
HREF=
"cust-change-permissions.html"
>
Change Permission Customi
s
ation
</A
>
Change Permission Customi
z
ation
</A
></DT
><DT
>
5.9.
<A
...
...
@@ -372,19 +372,19 @@ CLASS="LOT"
></DT
><DT
>
4-1.
<A
HREF=
"win32.html#AEN10
28
"
HREF=
"win32.html#AEN10
35
"
>
Installing ActivePerl ppd Modules on Microsoft
Windows
</A
></DT
><DT
>
4-2.
<A
HREF=
"win32.html#AEN104
1
"
HREF=
"win32.html#AEN104
8
"
>
Installing OpenInteract ppd Modules manually on Microsoft
Windows
</A
></DT
><DT
>
4-3.
<A
HREF=
"win32.html#AEN12
07
"
HREF=
"win32.html#AEN12
14
"
>
Removing encrypt() for Windows NT Bugzilla version 2.12 or
earlier
</A
></DT
...
...
docs/html/installation.html
View file @
f0324c37
...
...
@@ -113,22 +113,22 @@ HREF="stepbystep.html#perl-modules"
></DT
><DT
>
4.1.6.
<A
HREF=
"stepbystep.html#AEN67
2
"
HREF=
"stepbystep.html#AEN67
7
"
>
HTTP Server
</A
></DT
><DT
>
4.1.7.
<A
HREF=
"stepbystep.html#AEN69
1
"
HREF=
"stepbystep.html#AEN69
6
"
>
Bugzilla
</A
></DT
><DT
>
4.1.8.
<A
HREF=
"stepbystep.html#AEN7
16
"
HREF=
"stepbystep.html#AEN7
21
"
>
Setting Up the MySQL Database
</A
></DT
><DT
>
4.1.9.
<A
HREF=
"stepbystep.html#AEN75
2
"
HREF=
"stepbystep.html#AEN75
7
"
><TT
CLASS=
"filename"
>
checksetup.pl
</TT
...
...
@@ -136,12 +136,12 @@ CLASS="filename"
></DT
><DT
>
4.1.10.
<A
HREF=
"stepbystep.html#AEN78
4
"
HREF=
"stepbystep.html#AEN78
9
"
>
Securing MySQL
</A
></DT
><DT
>
4.1.11.
<A
HREF=
"stepbystep.html#AEN85
0
"
HREF=
"stepbystep.html#AEN85
5
"
>
Configuring Bugzilla
</A
></DT
></DL
...
...
@@ -155,17 +155,17 @@ HREF="extraconfig.html"
><DL
><DT
>
4.2.1.
<A
HREF=
"extraconfig.html#AEN8
56
"
HREF=
"extraconfig.html#AEN8
61
"
>
Dependency Charts
</A
></DT
><DT
>
4.2.2.
<A
HREF=
"extraconfig.html#AEN87
1
"
HREF=
"extraconfig.html#AEN87
6
"
>
Bug Graphs
</A
></DT
><DT
>
4.2.3.
<A
HREF=
"extraconfig.html#AEN88
4
"
HREF=
"extraconfig.html#AEN88
9
"
>
The Whining Cron
</A
></DT
><DT
...
...
@@ -249,12 +249,12 @@ HREF="troubleshooting.html"
><DL
><DT
>
4.5.1.
<A
HREF=
"troubleshooting.html#AEN124
1
"
HREF=
"troubleshooting.html#AEN124
8
"
>
Bundle::Bugzilla makes me upgrade to Perl 5.6.1
</A
></DT
><DT
>
4.5.2.
<A
HREF=
"troubleshooting.html#AEN12
46
"
HREF=
"troubleshooting.html#AEN12
53
"
>
DBD::Sponge::db prepare failed
</A
></DT
><DT
...
...
docs/html/parameters.html
View file @
f0324c37
...
...
@@ -124,37 +124,30 @@ CLASS="filename"
><P
>
<B
CLASS=
"command"
>
usebug
groups
</B
>
makeproduct
groups
</B
>
:
This dictates whether or not to implement group-based security for
Bugzilla. If set, Bugzilla bugs can have an associated 'group',
defining which users are allowed to see and edit the
bug.
</P
><P
>
Set "usebuggroups" to "on"
<EM
>
only
</EM
>
if you may wish to restrict access to particular bugs to certain
groups of users. I suggest leaving
this parameter
<EM
>
off
</EM
>
while initially testing your Bugzilla.
</P
This dictates whether or not to automatically create groups
when new products are created.
</P
></LI
><LI
><P
>
<B
CLASS=
"command"
>
use
buggroupsentry
</B
>
use
entrygroupdefault
</B
>
:
Bugzilla
P
roducts can have a group associated with them, so that
certain users can only see bugs in certain products. When this
parameter
is set to
<SPAN
Bugzilla
p
roducts can have a group associated with them, so that
certain users can only see bugs in certain products. When this
parameter
is set to
<SPAN
CLASS=
"QUOTE"
>
"on"
</SPAN
>
, this places all newly-created bugs in the
group for their product immediately.
</P
>
, this
causes the initial group controls on newly created products
to place all newly-created bugs in the group
having the same name as the product immediately.
After a product is initially created, the group controls
can be further adjusted without interference by
this mechanism.
</P
></LI
><LI
><P
...
...
docs/html/rhbugzilla.html
View file @
f0324c37
...
...
@@ -77,12 +77,21 @@ NAME="rhbugzilla"
></A
>
D.1. Red Hat Bugzilla
</H1
><P
>
Red Hat Bugzilla is a fork of Bugzilla 2.8.
One of its major benefits is the ability
to work with Oracle, MySQL, and PostGreSQL databases serving as the
back-end, instead of just MySQL. Dave Lawrence of Red Hat is
active in the Bugzilla community, and we hope to see a reunification
of the fork before too long.
</P
>
Red Hat's old fork of Bugzilla which was based on version 2.8 is now
obsolete. The newest version in use is based on version 2.17.1 and is in
the process of being integrated into the main Bugzilla source tree. The
back-end is modified to work with PostgreSQL instead of MySQL and they have
custom templates to get their desired look and feel, but other than that it
is Bugzilla 2.17.1. Dave Lawrence of Red Hat put forth a great deal of
effort to make sure that the changes he made could be integrated back into
the main tree.
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=98304"
TARGET=
"_top"
>
Bug
98304
</A
>
exists to track this integration.
</P
><P
>
URL:
<A
...
...
@@ -91,6 +100,8 @@ TARGET="_top"
>
http://bugzilla.redhat.com/bugzilla/
</A
>
</P
><P
>
This section last updated 24 Dec 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/security.html
View file @
f0324c37
...
...
@@ -16,7 +16,7 @@ REL="PREVIOUS"
TITLE=
"Groups and Group Security"
HREF=
"groups.html"
><LINK
REL=
"NEXT"
TITLE=
"Template Customi
s
ation"
TITLE=
"Template Customi
z
ation"
HREF=
"cust-templates.html"
></HEAD
><BODY
CLASS=
"section"
...
...
@@ -149,12 +149,6 @@ TARGET="_top"
TYPE=
"1"
><LI
><P
>
Ensure you are running at least MysQL version 3.22.32 or newer.
Earlier versions had notable security holes and (from a security
point of view) poor default configuration choices.
</P
></LI
><LI
><P
>
<EM
>
There is no substitute for understanding the tools on your
system!
</EM
...
...
@@ -170,9 +164,12 @@ TARGET="_top"
></LI
><LI
><P
>
Lock down /etc/inetd.conf. Heck, disable inet entirely on this
box. It should only listen to port 25 for Sendmail and port 80 for
Apache.
</P
>
Lock down
<TT
CLASS=
"filename"
>
/etc/inetd.conf
</TT
>
. Heck, disable
inet entirely on this box. It should only listen to port 25 for
Sendmail and port 80 for Apache.
</P
></LI
><LI
><P
...
...
@@ -232,29 +229,106 @@ CLASS="QUOTE"
><LI
><P
>
Ensure you have adequate access controls for the
$BUGZILLA_HOME/data/ directory, as well as the
$BUGZILLA_HOME/localconfig file.
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/
</TT
>
directory, as well as the
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/localconfig
</TT
>
file.
The localconfig file stores your "bugs" database account password.
In addition, some
files under $BUGZILLA_HOME/data/ store sensitive information.
files under
<TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/
</TT
>
store sensitive
information.
</P
><P
>
Also, beware that some text editors create backup files in the
current working directory so you need to also secure files like
<TT
CLASS=
"filename"
>
localconfig~
</TT
>
.
</P
><DIV
CLASS=
"note"
><P
></P
><TABLE
CLASS=
"note"
WIDTH=
"100%"
BORDER=
"0"
><TR
><TD
WIDTH=
"25"
ALIGN=
"CENTER"
VALIGN=
"TOP"
><IMG
SRC=
"../images/note.gif"
HSPACE=
"5"
ALT=
"Note"
></TD
><TD
ALIGN=
"LEFT"
VALIGN=
"TOP"
><P
>
Simply blocking
<TT
CLASS=
"computeroutput"
>
.*localconfig.*
</TT
>
won't work because the QuickSearch feature requires the web browser
to be able to retrieve
<TT
CLASS=
"filename"
>
localconfig.js
</TT
>
and
others may be introduced in the future (see
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=186383"
TARGET=
"_top"
>
bug
186383
</A
>
for more information.
</P
></TD
></TR
></TABLE
></DIV
><P
>
Bugzilla provides default .htaccess files to protect the most
common Apache installations. However, you should verify these are
adequate according to the site-wide security policy of your web
server, and ensure that the .htaccess files are allowed to
"override" default permissions set in your Apache configuration
files. Covering Apache security is beyond the scope of this Guide;
please consult the Apache documentation for details.
</P
>
Bugzilla provides default
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files
to protect the most common Apache installations. However, you should
verify these are adequate according to the site-wide security policy
of your web server, and ensure that the
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files are allowed to
<SPAN
CLASS=
"QUOTE"
>
"override"
</SPAN
>
default permissions set
in your Apache configuration files. Covering Apache security is beyond
the scope of this Guide; please consult the Apache documentation for
details.
</P
><P
>
If you are using a web server that does not support the
.htaccess control method,
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
control method,
<EM
>
you are at risk!
</EM
>
After installing, check to see if you can view the file
"localconfig" in your web browser (e.g.:
<TT
CLASS=
"filename"
>
localconfig
</TT
>
in your web browser (e.g.:
<A
HREF=
"http://bugzilla.mozilla.org/localconfig"
TARGET=
"_top"
...
...
@@ -266,11 +340,17 @@ TARGET="_top"
problem before deploying Bugzilla. If, however, it gives you a
"Forbidden" error, then it probably respects the .htaccess
conventions and you are good to go.
</P
></LI
><LI
><P
>
When you run checksetup.pl, the script will attempt to modify
various permissions on files which Bugzilla uses. If you do not have
a webservergroup set in the localconfig file, then Bugzilla will have
to make certain files world readable and/or writable.
a webservergroup set in the
<TT
CLASS=
"filename"
>
localconfig
</TT
>
file,
then Bugzilla will have to make certain files world readable and/or
writable.
<EM
>
THIS IS INSECURE!
</EM
>
...
...
@@ -307,16 +387,26 @@ VALIGN="TOP"
></TABLE
></DIV
><P
>
On Apache, you can use .htaccess files to protect access to
these directories, as outlined in
>
On Apache, you can use
<TT
CLASS=
"filename"
>
.htaccess
</TT
>
files to
protect access to these directories, as outlined in Bugs
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=57161"
TARGET=
"_top"
>
Bug
57161
</A
>
57161
</A
>
and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=186383"
TARGET=
"_top"
>
186383
</A
>
for the localconfig file, and
for the
<TT
CLASS=
"filename"
>
localconfig
</TT
>
file, and
<A
HREF=
"http://bugzilla.mozilla.org/show_bug.cgi?id=65572"
TARGET=
"_top"
...
...
@@ -324,28 +414,186 @@ TARGET="_top"
65572
</A
>
for adequate protection in your data/ directory.
</P
for adequate protection in your
<TT
CLASS=
"filename"
>
data/
</TT
>
directory.
Also, don't forget about the
<TT
CLASS=
"filename"
>
template/
</TT
>
and
<TT
CLASS=
"filename"
>
Bugzilla/
</TT
>
directories and to allow access to the
<TT
CLASS=
"filename"
>
data/webdot
</TT
>
directory for the
<TT
CLASS=
"computeroutput"
>
192.20.225.10
</TT
>
IP address if you are
using webdot from research.att.com. The easiest way to
accomplish this is to set
<TT
CLASS=
"function"
>
$create_htaccess
</TT
>
to 1
in
<TT
CLASS=
"filename"
>
localconfig
</TT
>
. However, the information below
is provided for those that want to know exactly what is created.
</P
><P
>
Note the instructions which follow are Apache-specific. If you
use IIS, Netscape, or other non-Apache web servers, please consult
your system documentation for how to secure these files from being
transmitted to curious users.
</P
><P
>
Place the following text into a file named ".htaccess",
readable by your web server, in your $BUGZILLA_HOME/data directory.
<P
CLASS=
"literallayout"
>
<
Files
comments
>
allow
from
all
<
/Files
>
<br>
deny
from
all
</P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# don't allow people to retrieve non-cgi executable files or our private data
<
FilesMatch ^(.*\.pl|.*localconfig.*|processmail|runtests.sh)$
>
deny from all
<
/FilesMatch
>
<
FilesMatch ^(localconfig.js|localconfig.rdf)$
>
allow from all
<
/FilesMatch
>
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
>
Place the following text into a file named ".htaccess",
readable by your web server, in your $BUGZILLA_HOME/ directory.
<P
CLASS=
"literallayout"
>
<
Files
localconfig
>
deny
from
all
<
/Files
>
<br>
allow
from
all
</P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory; the only exception is duplicates.rdf, which is used by
# duplicates.xul and must be loadable over the web
deny from all
<
Files duplicates.rdf
>
allow from all
<
/Files
>
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/data/webdot
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# Restrict access to .dot files to the public webdot server at research.att.com
# if research.att.com ever changed their IP, or if you use a different
# webdot server, you'll need to edit this
<
FilesMatch ^[0-9]+\.dot$
>
Allow from 192.20.225.10
Deny from all
<
/FilesMatch
>
# Allow access by a local copy of 'dot' to .png, .gif, .jpg, and
# .map files
<
FilesMatch ^[0-9]+\.(png|gif|jpg|map)$
>
Allow from all
<
/FilesMatch
>
# And no directory listings, either.
Deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/Bugzilla/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
><P
><TT
CLASS=
"filename"
>
$BUGZILLA_HOME/template/.htaccess
</TT
>
<TABLE
BORDER=
"0"
BGCOLOR=
"#E0E0E0"
WIDTH=
"100%"
><TR
><TD
><FONT
COLOR=
"#000000"
><PRE
CLASS=
"programlisting"
>
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
</PRE
></FONT
></TD
></TR
></TABLE
>
</P
></LI
...
...
@@ -411,7 +659,7 @@ ACCESSKEY="U"
WIDTH=
"33%"
ALIGN=
"right"
VALIGN=
"top"
>
Template Customi
s
ation
</TD
>
Template Customi
z
ation
</TD
></TR
></TABLE
></DIV
...
...
docs/html/stepbystep.html
View file @
f0324c37
...
...
@@ -152,7 +152,7 @@ HREF="http://www.mysql.com/"
TARGET=
"_top"
>
MySQL database server
</A
>
(3.2
2.5
or greater)
(3.2
3.6
or greater)
</P
></LI
><LI
...
...
@@ -162,7 +162,7 @@ HREF="http://www.perl.org"
TARGET=
"_top"
>
Perl
</A
>
(5.
005 or greater
, 5.6.1 is recommended if you wish to
(5.
6
, 5.6.1 is recommended if you wish to
use Bundle::Bugzilla)
</P
></LI
...
...
@@ -180,7 +180,7 @@ HREF="http://www.template-toolkit.org"
TARGET=
"_top"
>
Template
</A
>
(v2.0
7
)
(v2.0
8
)
</P
></LI
><LI
...
...
@@ -189,7 +189,8 @@ TARGET="_top"
HREF=
"http://www.perldoc.com/perl5.6/lib/File/Temp.html"
TARGET=
"_top"
>
File::Temp
</A
>
(v1.804) (Prerequisite for Template)
>
(1.804) (Prerequisite for Template)
</P
></LI
><LI
...
...
@@ -200,7 +201,7 @@ TARGET="_top"
>
AppConfig
</A
>
(
v
1.52)
(1.52)
</P
></LI
><LI
...
...
@@ -210,7 +211,7 @@ HREF="http://www.cpan.org/authors/id/MUIR/modules/Text-Tabs%2BWrap-2001.0131.tar
TARGET=
"_top"
>
Text::Wrap
</A
>
(
v
2001.0131)
(2001.0131)
</P
></LI
><LI
...
...
@@ -221,7 +222,7 @@ TARGET="_top"
>
File::Spec
</A
>
(
v0.8.
2)
(
0.8
2)
</P
></LI
><LI
...
...
@@ -243,7 +244,7 @@ TARGET="_top"
>
DBD::mysql
</A
>
(
v
1.2209)
(1.2209)
</P
></LI
><LI
...
...
@@ -253,7 +254,7 @@ HREF="http://www.cpan.org/modules/by-module/DBI/"
TARGET=
"_top"
>
DBI
</A
>
(
v
1.13)
(1.13)
</P
></LI
><LI
...
...
@@ -269,8 +270,13 @@ TARGET="_top"
></LI
><LI
><P
>
CGI::Carp
(any)
>
<A
HREF=
"http://www.cpan.org/modules/by-module/CGI/"
TARGET=
"_top"
>
CGI
</A
>
(2.88)
</P
></LI
></OL
...
...
@@ -287,7 +293,19 @@ HREF="http://www.cpan.org/modules/by-module/GD/"
TARGET=
"_top"
>
GD
</A
>
(v1.19) for bug charting
(1.20) for bug charting
</P
></LI
><LI
><P
>
GD::Chart
(any) for bug charting
</P
></LI
><LI
><P
>
GD::Text::Align
(any) for bug charting
</P
></LI
><LI
...
...
@@ -298,7 +316,7 @@ TARGET="_top"
>
Chart::Base
</A
>
(
v
0.99c) for bug charting
(0.99c) for bug charting
</P
></LI
><LI
...
...
@@ -606,10 +624,10 @@ TARGET="_top"
>
perl.com
</A
>
for the rare
*nix systems which don't have it.
Although Bugzilla runs with
all post-5.005
versions of Perl,
it's a good idea to be up to the very latest version
Although Bugzilla runs with
perl 5.6,
it's a good idea to be up to the very latest version
if you can when running Bugzilla. As of this writing, that is Perl
version 5.
6.1
.
</P
version 5.
8
.
</P
><DIV
CLASS=
"tip"
><A
...
...
@@ -845,7 +863,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
45
"
NAME=
"AEN6
50
"
></A
>
4.1.5.1. DBI
</H3
><P
...
...
@@ -860,7 +878,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
48
"
NAME=
"AEN6
53
"
></A
>
4.1.5.2. Data::Dumper
</H3
><P
...
...
@@ -874,7 +892,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN65
1
"
NAME=
"AEN65
6
"
></A
>
4.1.5.3. MySQL-related modules
</H3
><P
...
...
@@ -900,7 +918,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
56
"
NAME=
"AEN6
61
"
></A
>
4.1.5.4. TimeDate modules
</H3
><P
...
...
@@ -916,7 +934,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
59
"
NAME=
"AEN6
64
"
></A
>
4.1.5.5. GD (optional)
</H3
><P
...
...
@@ -971,7 +989,7 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
66
"
NAME=
"AEN6
71
"
></A
>
4.1.5.6. Chart::Base (optional)
</H3
><P
...
...
@@ -986,17 +1004,15 @@ CLASS="section"
><H3
CLASS=
"section"
><A
NAME=
"AEN6
69
"
NAME=
"AEN6
74
"
></A
>
4.1.5.7. Template Toolkit
</H3
><P
>
When you install Template Toolkit, you'll get asked various
questions about features to enable. The defaults are fine, except
that it is recommended you use the high speed XS Stash of the Template
Toolkit, in order to achieve best performance. However, there are
known problems with XS Stash and Perl 5.005_02 and lower. If you
wish to use these older versions of Perl, please use the regular
stash.
</P
Toolkit, in order to achieve best performance.
</P
></DIV
></DIV
><DIV
...
...
@@ -1004,7 +1020,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN67
2
"
NAME=
"AEN67
7
"
></A
>
4.1.6. HTTP Server
</H2
><P
...
...
@@ -1182,7 +1198,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN69
1
"
NAME=
"AEN69
6
"
></A
>
4.1.7. Bugzilla
</H2
><P
...
...
@@ -1352,7 +1368,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN7
16
"
NAME=
"AEN7
21
"
></A
>
4.1.8. Setting Up the MySQL Database
</H2
><P
...
...
@@ -1525,7 +1541,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN75
2
"
NAME=
"AEN75
7
"
></A
>
4.1.9.
<TT
CLASS=
"filename"
...
...
@@ -1678,7 +1694,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN78
4
"
NAME=
"AEN78
9
"
></A
>
4.1.10. Securing MySQL
</H2
><P
...
...
@@ -1956,7 +1972,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN85
0
"
NAME=
"AEN85
5
"
></A
>
4.1.11. Configuring Bugzilla
</H2
><P
...
...
docs/html/troubleshooting.html
View file @
f0324c37
...
...
@@ -85,7 +85,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN124
1
"
NAME=
"AEN124
8
"
></A
>
4.5.1. Bundle::Bugzilla makes me upgrade to Perl 5.6.1
</H2
><P
...
...
@@ -110,7 +110,7 @@ CLASS="section"
><H2
CLASS=
"section"
><A
NAME=
"AEN12
46
"
NAME=
"AEN12
53
"
></A
>
4.5.2. DBD::Sponge::db prepare failed
</H2
><P
...
...
docs/html/upgrading.html
View file @
f0324c37
...
...
@@ -13,7 +13,7 @@ REL="UP"
TITLE=
"Administering Bugzilla"
HREF=
"administration.html"
><LINK
REL=
"PREVIOUS"
TITLE=
"Change Permission Customi
s
ation"
TITLE=
"Change Permission Customi
z
ation"
HREF=
"cust-change-permissions.html"
><LINK
REL=
"NEXT"
TITLE=
"Integrating Bugzilla with Third-Party Tools"
...
...
@@ -92,12 +92,12 @@ CLASS="filename"
><P
>
However, things get a bit more complicated if you've made
changes to Bugzilla's code. In this case, you may have to re-make or
reapply those changes. One good method is to take a diff of your customi
s
ed
reapply those changes. One good method is to take a diff of your customi
z
ed
version against the original, so you can survey all that you've changed.
Hopefully, templati
s
ation will reduce the need for
Hopefully, templati
z
ation will reduce the need for
this in the future.
</P
><P
>
From version 2.8 onward
s
, Bugzilla databases can be automatically
>
From version 2.8 onward, Bugzilla databases can be automatically
carried forward during an upgrade. However, because the developers of
Bugzilla are constantly adding new
tables, columns and fields, you'll probably get SQL errors if you just
...
...
@@ -157,7 +157,7 @@ ACCESSKEY="N"
WIDTH=
"33%"
ALIGN=
"left"
VALIGN=
"top"
>
Change Permission Customi
s
ation
</TD
>
Change Permission Customi
z
ation
</TD
><TD
WIDTH=
"34%"
ALIGN=
"center"
...
...
docs/html/variant-fenris.html
View file @
f0324c37
...
...
@@ -81,6 +81,8 @@ NAME="variant-fenris"
Loki went into receivership, it died. While Loki's other code lives on,
its custodians recommend Bugzilla for future bug-tracker deployments.
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/variant-issuezilla.html
View file @
f0324c37
...
...
@@ -84,6 +84,8 @@ NAME="variant-issuezilla"
HREF=
"variant-scarab.html"
>
Scarab
</A
>
.
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/variant-perforce.html
View file @
f0324c37
...
...
@@ -92,6 +92,8 @@ TARGET="_top"
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/variant-scarab.html
View file @
f0324c37
...
...
@@ -87,6 +87,8 @@ TARGET="_top"
>
http://scarab.tigris.org
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/variant-sourceforge.html
View file @
f0324c37
...
...
@@ -88,6 +88,8 @@ TARGET="_top"
>
http://www.sourceforge.net
</A
>
</P
><P
>
This section last updated 27 Jul 2002
</P
></DIV
><DIV
CLASS=
"NAVFOOTER"
...
...
docs/html/win32.html
View file @
f0324c37
...
...
@@ -389,7 +389,7 @@ CLASS="command"
><DIV
CLASS=
"example"
><A
NAME=
"AEN10
28
"
NAME=
"AEN10
35
"
></A
><P
><B
...
...
@@ -449,7 +449,7 @@ TARGET="_top"
<DIV
CLASS=
"example"
><A
NAME=
"AEN104
1
"
NAME=
"AEN104
8
"
></A
><P
><B
...
...
@@ -1475,7 +1475,7 @@ VALIGN="TOP"
><P
>
From Andrew Pearson:
<A
NAME=
"AEN1
195
"
NAME=
"AEN1
202
"
></A
><BLOCKQUOTE
CLASS=
"BLOCKQUOTE"
...
...
@@ -1560,7 +1560,7 @@ VALIGN="TOP"
<DIV
CLASS=
"example"
><A
NAME=
"AEN12
07
"
NAME=
"AEN12
14
"
></A
><P
><B
...
...
docs/txt/Bugzilla-Guide.txt
View file @
f0324c37
...
...
@@ -51,8 +51,8 @@ The Bugzilla Team
5.4. Voting
5.5. Groups and Group Security
5.6. Bugzilla Security
5.7. Template Customi
s
ation
5.8. Change Permission Customi
s
ation
5.7. Template Customi
z
ation
5.8. Change Permission Customi
z
ation
5.9. Upgrading to New Releases
5.10. Integrating Bugzilla with Third-Party Tools
...
...
@@ -1015,25 +1015,27 @@ Chapter 4. Installation
The software packages necessary for the proper running of Bugzilla
(with download links) are:
1. MySQL database server (3.2
2.5
or greater)
2. Perl
(5.005 or greater
, 5.6.1 is recommended if you wish to use
1. MySQL database server (3.2
3.6
or greater)
2. Perl
(5.6
, 5.6.1 is recommended if you wish to use
Bundle::Bugzilla)
3. Perl Modules (minimum version):
a. Template (v2.0
7
)
b. File::Temp (
v
1.804) (Prerequisite for Template)
c. AppConfig (
v
1.52)
d. Text::Wrap (
v
2001.0131)
e. File::Spec (
v0.8.
2)
a. Template (v2.0
8
)
b. File::Temp (1.804) (Prerequisite for Template)
c. AppConfig (1.52)
d. Text::Wrap (2001.0131)
e. File::Spec (
0.8
2)
f. Data::Dumper (any)
g. DBD::mysql (
v
1.2209)
h. DBI (
v
1.13)
g. DBD::mysql (1.2209)
h. DBI (1.13)
i. Date::Parse (any)
j. CGI
::Carp (any
)
j. CGI
(2.88
)
and, optionally:
a. GD (v1.19) for bug charting
b. Chart::Base (v0.99c) for bug charting
c. XML::Parser (any) for the XML interface
d. MIME::Parser (any) for the email interface
a. GD (1.20) for bug charting
b. GD::Chart (any) for bug charting
c. GD::Text::Align (any) for bug charting
d. Chart::Base (0.99c) for bug charting
e. XML::Parser (any) for the XML interface
f. MIME::Parser (any) for the email interface
4. The web server of your choice. Apache is highly recommended.
Warning
...
...
@@ -1095,10 +1097,9 @@ Chapter 4. Installation
Any machine that doesn't have Perl on it is a sad machine indeed. Perl
can be got in source form from perl.com for the rare *nix systems
which don't have it. Although Bugzilla runs with all post-5.005
versions of Perl, it's a good idea to be up to the very latest version
if you can when running Bugzilla. As of this writing, that is Perl
version 5.6.1.
which don't have it. Although Bugzilla runs with perl 5.6, it's a good
idea to be up to the very latest version if you can when running
Bugzilla. As of this writing, that is Perl version 5.8.
Tip
...
...
@@ -1225,9 +1226,7 @@ Chapter 4. Installation
When you install Template Toolkit, you'll get asked various questions
about features to enable. The defaults are fine, except that it is
recommended you use the high speed XS Stash of the Template Toolkit,
in order to achieve best performance. However, there are known
problems with XS Stash and Perl 5.005_02 and lower. If you wish to use
these older versions of Perl, please use the regular stash.
in order to achieve best performance.
_________________________________________________________________
4.1.6. HTTP Server
...
...
@@ -1614,9 +1613,12 @@ set=ISO-8859-1/i" *.cgi *.pl
English-speaking sites. For non-English-speaking Bugzilla sites, I
suggest changing "ISO-8859-1", above, to "UTF-8".
Note: using <meta> tags to set the charset is not recommended, as
there's a bug in Netscape 4.x which causes pages marked up in this way
to load twice.
Note
Using <meta> tags to set the charset is not recommended, as there's a
bug in Netscape 4.x which causes pages marked up in this way to load
twice. See bug 126266 for more information including progress toward
making bugzilla charset aware by default.
_________________________________________________________________
4.2.6. .htaccess files and security
...
...
@@ -2132,17 +2134,16 @@ Chapter 5. Administering Bugzilla
For example, if your Bugzilla query page is
http://www.foo.com/bugzilla/query.cgi, set your "urlbase" to
http://www.foo.com/bugzilla/.
3. usebuggroups: This dictates whether or not to implement
group-based security for Bugzilla. If set, Bugzilla bugs can have
an associated 'group', defining which users are allowed to see and
edit the bug.
Set "usebuggroups" to "on" only if you may wish to restrict access
to particular bugs to certain groups of users. I suggest leaving
this parameter off while initially testing your Bugzilla.
4. usebuggroupsentry: Bugzilla Products can have a group associated
with them, so that certain users can only see bugs in certain
products. When this parameter is set to "on", this places all
newly-created bugs in the group for their product immediately.
3. makeproductgroups: This dictates whether or not to automatically
create groups when new products are created.
4. useentrygroupdefault: Bugzilla products can have a group
associated with them, so that certain users can only see bugs in
certain products. When this parameter is set to "on", this causes
the initial group controls on newly created products to place all
newly-created bugs in the group having the same name as the
product immediately. After a product is initially created, the
group controls can be further adjusted without interference by
this mechanism.
5. shadowdb: You run into an interesting problem when Bugzilla
reaches a high level of continuous activity. MySQL supports only
table-level write locking. What this means is that if someone
...
...
@@ -2480,27 +2481,44 @@ Chapter 5. Administering Bugzilla
5.5. Groups and Group Security
Groups allow the administrator to isolate bugs or products that should
only be seen by certain people. There are two types of group - Generic
Groups, and Product-Based Groups.
Product-Based Groups are matched with products, and allow you to
restrict access to bugs on a per-product basis. They are enabled using
the usebuggroups Param. Turning on the usebuggroupsentry Param will
mean bugs automatically get added to their product group when filed.
Generic Groups have no special relationship to products; you create
them, and put bugs in them as required. One example of the use of
Generic Groups is Mozilla's "Security" group, into which
security-sensitive bugs are placed until fixed. Only the Mozilla
Security Team are members of this group.
To create Generic Groups:
only be seen by certain people. The association between products and
groups is controlled from the product edit page under "Edit Group
Controls."
If the makeproductgroups param is on, a new group will be
automatically created for every new product.
On the product edit page, there is a page to edit the "Group Controls"
for a product and determine which groups are applicable, default, and
mandatory for each product as well as controlling entry for each
product and being able to set bugs in a product to be totally
read-only unless some group restrictions are met.
For each group, it is possible to specify if membership in that group
is...
1. required for bug entry,
2. Not applicable to this product(NA), a possible restriction for a
member of the group to place on a bug in this product(Shown), a
default restriction for a member of the group to place on a bug in
this product(Default), or a mandatory restriction to be placed on
bugs in this product(Mandatory).
3. Not applicable by non-members to this product(NA), a possible
restriction for a non-member of the group to place on a bug in
this product(Shown), a default restriction for a non-member of the
group to place on a bug in this product(Default), or a mandatory
restriction to be placed on bugs in this product when entered by a
non-member(Mandatory).
4. required in order to make any change to bugs in this product
including comments.
To create Groups:
1. Select the "groups" link in the footer.
2. Take a moment to understand the instructions on the "Edit Groups"
screen, then select the "Add Group" link.
3. Fill out the "Group", "Description", and "User RegExp" fields.
"
New
User RegExp" allows you to automatically place all users who
"User RegExp" allows you to automatically place all users who
fulfill the Regular Expression into the new group. When you have
finished, click "Add".
...
...
@@ -2515,18 +2533,12 @@ Chapter 5. Administering Bugzilla
group and which groups should be permitted to add and delete users
from this group.
To use Product-Based Groups:
1. Turn on "usebuggroups" and "usebuggroupsentry" in the "Edit
Parameters" screen.
2. In future, when you create a Product, a matching group will be
automatically created. If you need to add a Product Group to a
Product which was created before you turned on usebuggroups, then
simply create a new group, as outlined above, with the same name
as the Product.
Note that group permissions are such that you need to be a member of
all the groups a bug is in, for whatever reason, to see that bug.
Similarly, you must be a member of all of the entry groups for a
product to add bugs to a product and you must be a member of all of
the canedit groups for a product in order to make any change to bugs
in that product.
_________________________________________________________________
5.6. Bugzilla Security
...
...
@@ -2548,16 +2560,13 @@ Chapter 5. Administering Bugzilla
To secure your installation:
1. Ensure you are running at least MysQL version 3.22.32 or newer.
Earlier versions had notable security holes and (from a security
point of view) poor default configuration choices.
2. There is no substitute for understanding the tools on your system!
1. There is no substitute for understanding the tools on your system!
Read The MySQL Privilege System until you can recite it from
memory!
3. Lock down /etc/inetd.conf. Heck,
disable inet entirely on this
2. Lock down /etc/inetd.conf. Heck,
disable inet entirely on this
box. It should only listen to port 25 for Sendmail and port 80 for
Apache.
4. Do not run Apache as "nobody" . This
will require very lax
3. Do not run Apache as "nobody" . This
will require very lax
permissions in your Bugzilla directories. Run it, instead, as a
user with a name, set via your httpd.conf file.
...
...
@@ -2569,11 +2578,21 @@ Chapter 5. Administering Bugzilla
recommend you create unique user ID's for each daemon running on your
system and, if possible, use "chroot" to jail that process away from
the rest of your system.
5. Ensure you have adequate access controls for
the
4. Ensure you have adequate access controls for
the
$BUGZILLA_HOME/data/ directory, as well as the
$BUGZILLA_HOME/localconfig file. The localconfig file stores your
"bugs" database account password. In addition, some files under
$BUGZILLA_HOME/data/ store sensitive information.
Also, beware that some text editors create backup files in the
current working directory so you need to also secure files like
localconfig~.
Note
Simply blocking .*localconfig.* won't work because the QuickSearch
feature requires the web browser to be able to retrieve localconfig.js
and others may be introduced in the future (see bug 186383 for more
information.
Bugzilla provides default .htaccess files to protect the most
common Apache installations. However, you should verify these are
adequate according to the site-wide security policy of your web
...
...
@@ -2583,14 +2602,14 @@ Chapter 5. Administering Bugzilla
please consult the Apache documentation for details.
If you are using a web server that does not support the .htaccess
control method, you are at risk! After installing, check to see if
you
can view the file "localconfig"
in your web browser (e.g.:
you
can view the file localconfig
in your web browser (e.g.:
http://bugzilla.mozilla.org/localconfig ). If you can read the
contents of this file, your web server has not secured your
bugzilla directory properly and you must fix this problem before
deploying Bugzilla. If, however, it gives you a "Forbidden" error,
then it probably respects the .htaccess conventions and you are
good to go.
When you run checksetup.pl, the
script will attempt to modify
5. When you run checksetup.pl, the
script will attempt to modify
various permissions on files which Bugzilla uses. If you do not
have a webservergroup set in the localconfig file, then Bugzilla
will have to make certain files world readable and/or writable.
...
...
@@ -2604,33 +2623,88 @@ Chapter 5. Administering Bugzilla
same user/group, anyone on the system who can run cgi scripts will be
able to take control of your Bugzilla installation.
On Apache, you can use .htaccess files to protect access to these
directories, as outlined in Bug 57161 for the localconfig file,
and Bug 65572 for adequate protection in your data/ directory.
directories, as outlined in Bugs 57161 and 186383 for the
localconfig file, and Bug 65572 for adequate protection in your
data/ directory. Also, don't forget about the template/ and
Bugzilla/ directories and to allow access to the data/webdot
directory for the 192.20.225.10 IP address if you are using webdot
from research.att.com. The easiest way to accomplish this is to
set $create_htaccess to 1 in localconfig. However, the information
below is provided for those that want to know exactly what is
created.
Note the instructions which follow are Apache-specific. If you use
IIS, Netscape, or other non-Apache web servers, please consult
your system documentation for how to secure these files from being
transmitted to curious users.
Place the following text into a file named ".htaccess", readable
by your web server, in your $BUGZILLA_HOME/data directory.
<Files comments> allow from all </Files>
$BUGZILLA_HOME/.htaccess
# don't allow people to retrieve non-cgi executable files or our private data
<FilesMatch ^(.*\.pl|.*localconfig.*|processmail|runtests.sh)$>
deny from all
Place the following text into a file named ".htaccess", readable
by your web server, in your $BUGZILLA_HOME/ directory.
<Files localconfig> deny from all </Files>
</FilesMatch>
<FilesMatch ^(localconfig.js|localconfig.rdf)$>
allow from all
</FilesMatch>
$BUGZILLA_HOME/data/.htaccess
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory; the only exception is duplicates.rdf, which is used by
# duplicates.xul and must be loadable over the web
deny from all
<Files duplicates.rdf>
allow from all
</Files>
$BUGZILLA_HOME/data/webdot
# Restrict access to .dot files to the public webdot server at research.att.com
# if research.att.com ever changed their IP, or if you use a different
# webdot server, you'll need to edit this
<FilesMatch ^[0-9]+\.dot$>
Allow from 192.20.225.10
Deny from all
</FilesMatch>
# Allow access by a local copy of 'dot' to .png, .gif, .jpg, and
# .map files
<FilesMatch ^[0-9]+\.(png|gif|jpg|map)$>
Allow from all
</FilesMatch>
# And no directory listings, either.
Deny from all
$BUGZILLA_HOME/Bugzilla/.htaccess
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
$BUGZILLA_HOME/template/.htaccess
# nothing in this directory is retrievable unless overriden by an .htaccess
# in a subdirectory
deny from all
_________________________________________________________________
5.7. Template Customi
s
ation
5.7. Template Customi
z
ation
One of the large changes for 2.16 was the templati
s
ation of the entire
One of the large changes for 2.16 was the templati
z
ation of the entire
user-facing UI, using the Template Toolkit. Administrators can now
configure the look and feel of Bugzilla without having to edit Perl
files or face the nightmare of massive merge conflicts when they
upgrade to a newer version in the future.
Templati
sation also makes localis
ed versions of Bugzilla possible, for
Templati
zation also makes localiz
ed versions of Bugzilla possible, for
the first time. In the future, a Bugzilla installation may have
templates
installed for multiple localis
ations, and select which ones
templates
installed for multiple localiz
ations, and select which ones
to use based on the user's browser language setting.
_________________________________________________________________
...
...
@@ -2639,14 +2713,14 @@ Chapter 5. Administering Bugzilla
There are two different ways of editing of Bugzilla's templates, and
which you use depends mainly on how you upgrade Bugzilla. The template
directory structure is that there's a top level directory, template,
which
contains a directory for each installed localis
ation. The
which
contains a directory for each installed localiz
ation. The
default English templates are therefore in en. Underneath that, there
is the default directory and optionally the custom directory. The
default directory contains all the templates shipped with Bugzilla,
whereas the custom directory does not exist at first and must be
created if you want to use it.
The
first method of making customis
ations is to directly edit the
The
first method of making customiz
ations is to directly edit the
templates in template/en/default. This is probably the best method for
small changes if you are going to use the CVS method of upgrading,
because if you then execute a cvs update, any template fixes will get
...
...
@@ -2752,7 +2826,7 @@ Chapter 5. Administering Bugzilla
5.7.4. Particular Templates
There are a few templates you may be particularly interested in
customi
s
ing for your installation.
customi
z
ing for your installation.
index.html.tmpl: This is the Bugzilla front page.
...
...
@@ -2764,7 +2838,7 @@ Chapter 5. Administering Bugzilla
global/banner.html.tmpl: This contains the "banner", the part of the
header that appears at the top of all Bugzilla pages. The default
banner is reasonably barren, so you'll probably want to customi
s
e this
banner is reasonably barren, so you'll probably want to customi
z
e this
to give your installation a distinctive look and feel. It is
recommended you preserve the Bugzilla version number in some form so
the version you are running can be determined, and users know what
...
...
@@ -2822,7 +2896,7 @@ Chapter 5. Administering Bugzilla
would appear in the initial checkin comment.
_________________________________________________________________
5.8. Change Permission Customi
s
ation
5.8. Change Permission Customi
z
ation
Warning
...
...
@@ -2839,7 +2913,7 @@ Chapter 5. Administering Bugzilla
your own custom rules to define who is allowed to make what sorts of
value transition.
For
maximum flexibility, customising
this means editing Bugzilla's
For
maximum flexibility, customizing
this means editing Bugzilla's
Perl code. This gives the administrator complete control over exactly
who is allowed to do what. The relevant function is called
CheckCanChangeField(), and is found in process_bug.cgi in your
...
...
@@ -2865,7 +2939,7 @@ Chapter 5. Administering Bugzilla
to have no special rights on bugs they have filed, just remove the
entire section which refers to him.
More
complex customis
ations are not much harder. Basically, you add a
More
complex customiz
ations are not much harder. Basically, you add a
check in the right place in the function, i.e. after all the variables
you are using have been set up. So, don't look at $ownerid before
$ownerid has been obtained from the database. You can either add a
...
...
@@ -2899,7 +2973,7 @@ Chapter 5. Administering Bugzilla
For a list of possible field names, look in data/versioncache for the
list called @::log_columns. If you need help writing custom rules for
your organi
s
ation, ask in the newsgroup.
your organi
z
ation, ask in the newsgroup.
_________________________________________________________________
5.9. Upgrading to New Releases
...
...
@@ -2915,12 +2989,12 @@ Chapter 5. Administering Bugzilla
However, things get a bit more complicated if you've made changes to
Bugzilla's code. In this case, you may have to re-make or reapply
those
changes. One good method is to take a diff of your customis
ed
those
changes. One good method is to take a diff of your customiz
ed
version against the original, so you can survey all that you've
changed.
Hopefully, templatisation
will reduce the need for this in
changed.
Hopefully, templatization
will reduce the need for this in
the future.
From
version 2.8 onwards, Bugzilla
databases can be automatically
From
version 2.8 onward, Bugzilla
databases can be automatically
carried forward during an upgrade. However, because the developers of
Bugzilla are constantly adding new tables, columns and fields, you'll
probably get SQL errors if you just update the code and attempt to use
...
...
@@ -2999,7 +3073,7 @@ Appendix A. The Bugzilla FAQ
databases?
A.1.7. Why doesn't Bugzilla offer this or that feature or
compat
a
bility with this other tracking software?
compat
i
bility with this other tracking software?
A.1.8. Why MySQL? I'm interested in seeing Bugzilla run on
Oracle/Sybase/Msql/PostgreSQL/MSSQL.
...
...
@@ -3123,13 +3197,10 @@ Appendix A. The Bugzilla FAQ
entries. What do I do?
A.5.3. I want to manually edit some entries in my database. How?
A.5.4. I try to add myself as a user, but Bugzilla always tells
me my password is wrong.
A.5.5. I think I've set up MySQL permissions correctly, but
A.5.4. I think I've set up MySQL permissions correctly, but
Bugzilla still can't connect.
A.5.
6
. How do I synchronize bug information among multiple
A.5.
5
. How do I synchronize bug information among multiple
different Bugzilla databases?
6. Bugzilla and Win32
...
...
@@ -3157,10 +3228,7 @@ Appendix A. The Bugzilla FAQ
A.7.4. I can't upload anything into the database via the "Create
Attachment" link. What am I doing wrong?
A.7.5. Email submissions to Bugzilla that have attachments end up
asking me to save it as a "cgi" file.
A.7.6. How do I change a keyword in Bugzilla, once some bugs are
A.7.5. How do I change a keyword in Bugzilla, once some bugs are
using it?
8. Bugzilla Hacking
...
...
@@ -3188,6 +3256,9 @@ Appendix A. The Bugzilla FAQ
A.1.3. How do I get commercial support for Bugzilla?
http://bugzilla.org/consulting.html is a list of people and companies
who have asked us to list them as consultants for Bugzilla.
www.collab.net offers Bugzilla as part of their standard offering to
large projects. They do have some minimum fees that are pretty hefty,
and generally aren't interested in small projects.
...
...
@@ -3200,13 +3271,12 @@ Appendix A. The Bugzilla FAQ
A.1.4. What major companies or projects are currently using Bugzilla
for bug-tracking?
There
are dozens of major coma
panies with public Bugzilla sites to
There
are dozens of major com
panies with public Bugzilla sites to
track bugs in their products. A few include:
Netscape/AOL
Mozilla.org
NASA
AtHome Corporation
Red Hat Software
SuSe Corp
The Horde Project
...
...
@@ -3226,7 +3296,7 @@ Appendix A. The Bugzilla FAQ
A.1.5. Who maintains Bugzilla?
A core team, led by Dave Miller (justdave@
syndicomm
.com).
A core team, led by Dave Miller (justdave@
netscape
.com).
A.1.6. How does Bugzilla stack up against other bug-tracking
databases?
...
...
@@ -3245,7 +3315,7 @@ Appendix A. The Bugzilla FAQ
be happy to include it in the "Competitors" section.
A.1.7. Why doesn't Bugzilla offer this or that feature or
compat
a
bility with this other tracking software?
compat
i
bility with this other tracking software?
It may be that the support has not been built yet, or that you have
not yet found it. Bugzilla is making tremendous strides in usability,
...
...
@@ -3262,8 +3332,15 @@ Appendix A. The Bugzilla FAQ
A.1.8. Why MySQL? I'm interested in seeing Bugzilla run on
Oracle/Sybase/Msql/PostgreSQL/MSSQL.
There is DB-independence work afoot. PostgreSQL support is planned for
2.18, and full DB-independence can't be far further on.
MySQL was originally chosen because it is free, easy to install, and
was available for the hardware Netscape intended to run it on.
There is currently work in progress to make Bugzilla work on
PostgreSQL and Sybase in the default distribution. You can track the
progress of these initiatives in bugs 98304 and 173130 respectively.
Once both of these are done, adding support for additional database
servers should be trivial.
A.1.9. Why do the scripts say "/usr/bonsaitools/bin/perl" instead of
"/usr/bin/perl" or something else?
...
...
@@ -3300,9 +3377,8 @@ Appendix A. The Bugzilla FAQ
A.2.3. Does Bugzilla allow the user to track multiple projects?
Absolutely! You can track any number of Products (although you are
limited to about 55 or so if you are using Product-Based Groups), that
can each be composed of any number of Components.
Absolutely! You can track any number of Products that can each be
composed of any number of Components.
A.2.4. If I am on many projects, and search for all bugs assigned to
me, will Bugzilla list them for me and allow me to sort by project,
...
...
@@ -3314,9 +3390,9 @@ Appendix A. The Bugzilla FAQ
If yes, are there any that are NOT allowed?
Yes - any sort of attachment is allowed, although administrators can
configure
a maximum size. There are many specific MIME-types that are
pre-defined by Bugzilla, but you may specify any arbitrary MIME-type
you need when you upload the fil
e.
configure
a maximum size. Bugzilla gives the user the option of either
using the MIME-type supplied by the browser, choosing from a
pre-defined list or manually typing any arbitrary MIME-typ
e.
A.2.6. Does Bugzilla allow us to define our own priorities and levels?
Do we have complete freedom to change the labels of fields and format
...
...
@@ -3333,15 +3409,15 @@ Appendix A. The Bugzilla FAQ
A.2.7. Does Bugzilla provide any reporting features, metrics, graphs,
etc? You know, the type of stuff that management likes to see. :)
Yes.
Look at http://bugzilla.mozilla.org/reports.cgi for basic
reporting and graphing facilities
.
Yes.
Look at http://bugzilla.mozilla.org/report.cgi for samples of
what Bugzilla can do in reporting and graphing
.
For more advanced reporting, I recommend hooking up a professional
reporting package, such as Crystal Reports, and use ODBC to access th
e
MySQL database. You can do a lot through the Query page of Bugzilla as
well, but right now Advanced Reporting is much better accomplished
through third-party utilities that can interface with the
database
directly
.
If you can not get the reports you want from the included reporting
scripts, it is possible to hook up a professional reporting packag
e
such as Crystal Reports using ODBC. If you choose to do this, beware
that giving direct access to the database does contain some security
implications. Even if you give read-only access to the bugs
database
it will bypass the secure bugs features of Bugzilla
.
A.2.8. Is there email notification and if so, what do you see when you
get an email?
...
...
@@ -3376,34 +3452,38 @@ Appendix A. The Bugzilla FAQ
the results of a query and export that data to MS Excel, could I do
that?
Mozilla allows data export through a custom DTD in XML format. It does
not, however, export to specific formats other than the XML Mozilla
DTD. Importing the data into Excel or any other application is left as
an exercise for the reader
.
Bugzilla can output buglists as HTML (the default), CSV or RDF. The
link for CSV can be found at the bottom of the buglist in HTML format.
This CSV format can easily be imported into MS Excel or other
spread-sheet applications
.
If you create import filters to other applications from Mozilla's XML,
please submit your modifications for inclusion in future Bugzilla
distributions.
To use the RDF format of the buglist it is necessary to append a
&ctype=rdf to the URL. RDF is meant to be machine readable and thus it
is assumed that the URL would be generated progmatically so there is
no user visible link to this format.
As for data import, any application can send data to Bugzilla through
the HTTP protocol, or through Mozilla's XML API. However, it seems
kind of silly to put another front-end in front of Bugzilla; it makes
more sense to create a simplified bug submission form in HTML. You can
find an excellent example at
http://www.mozilla.org/quality/help/bugzilla-helper.html
Currently the only script included with Bugzilla that can import data
is importxml.pl which is intended to be used for importing the data
generated by xml.cgi in association with bug moving. Any other use is
left as an exercise for the user.
There are also scripts included in the contrib/ directory for using
e-mail to import information into Bugzilla, but these scripts are not
currently supported and included for educational purposes.
A.2.12. Has anyone converted Bugzilla to another language to be used
in other countries? Is it localizable?
To a certain extent, yes. 2.16's templates mean that you can localise
the user-facing UI (and several projects are doing exactly that.)
However, error messages and the admin interface are currently not
localisable. This should be achieved by 2.18.
Yes. For more information including available translated templates,
see http://www.bugzilla.org/download.html. The admin interfaces are
still not included in these translated templates and is therefore
still English only. Also, there may be issues with the charset not
being declared. See bug 126226 for more information.
A.2.13. Can a user create and save reports? Can they do this in Word
format? Excel format?
Yes. No.
No
.
Yes. No.
Yes (using the CSV format)
.
A.2.14. Does Bugzilla have the ability to search by word, phrase,
compound search?
...
...
@@ -3496,13 +3576,13 @@ Appendix A. The Bugzilla FAQ
Bugzilla. How do I stop it entirely for this user?
The user should be able to set this in user email preferences (uncheck
all boxes
.)
all boxes
) or you can add their email address to the data/nomail file.
A.4.2. I'm evaluating/testing Bugzilla, and don't want it to send
email to anyone but me. How do I do it?
Edit the "
changedmail" Param. Replace "To:" with "X-Real-To:", replace
"Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>".
Edit the "
newchangedmail" Param. Replace "To:" with "X-Real-To:",
replace
"Cc:" with "X-Real-CC:", and add a "To: <youremailaddress>".
A.4.3. I want whineatnews.pl to whine at something more, or other
than, only new bugs. How do I do it?
...
...
@@ -3557,10 +3637,11 @@ Appendix A. The Bugzilla FAQ
A.5.1. I've heard Bugzilla can be used with Oracle?
Red Hat Bugzilla works with Oracle. The current version from
Mozilla.org does not have this capability. Unfortunately, though you
will sacrifice a lot of the really great features available in
Bugzilla 2.14 and 2.16 if you go with the 2.8-based Redhat version.
Red Hat's old version of Bugzilla (based on 2.8) worked on Oracle. Red
Hat's newer version (based on 2.17.1 and soon to be merged into the
main distribution) runs on PostgreSQL. At this time we know of no
recent ports of Bugzilla to Oracle but do intend to support it in the
future (possibly the 2.20 time-frame).
A.5.2. I think my database might be corrupted, or contain invalid
entries. What do I do?
...
...
@@ -3581,30 +3662,28 @@ Appendix A. The Bugzilla FAQ
There is no facility in Bugzilla itself to do this. It's also
generally not a smart thing to do if you don't know exactly what
you're doing. However, if you understand SQL you can use the
mysqladmin utility to manually insert, delete, and modify table
information. Personally, I use "phpMyAdmin". You have to compile a PHP
module with MySQL support to make it work, but it's very clean and
easy to use.
A.5.4. I try to add myself as a user, but Bugzilla always tells me my
password is wrong.
Certain version of MySQL (notably, 3.23.29 and 3.23.30) accidentally
disabled the "crypt()" function. This prevented MySQL from storing
encrypted passwords. Upgrade to the "3.23 stable" version of MySQL and
you should be good to go.
you're doing. However, if you understand SQL you can use the mysql
command line utility to manually insert, delete and modify table
information. There are also more intuitive GUI clients available.
Personal favorites of the Bugzilla team are phpMyAdmin and MySQL
Control Center.
A.5.
5. I
think I've set up MySQL permissions correctly, but Bugzilla
A.5.
4. I
think I've set up MySQL permissions correctly, but Bugzilla
still can't connect.
Try running MySQL from its binary: "mysqld --skip-grant-tables". This
will allow you to completely rule out grant tables as the cause of
your frustration.
However, I do not recommend you run it this way on a
regular basis, unless you really want your web site defaced and your
machine cracked
.
your frustration.
If this Bugzilla is able to connect at this point
then you need to check that you have granted proper permission to the
user password combo defined in localconfig
.
A.5.6. How do I synchronize bug information among multiple different
Warning
Running MySQL with this command line option is very insecure and
should only be done when not connected to the external network as a
troubleshooting step.
A.5.5. How do I synchronize bug information among multiple different
Bugzilla databases?
Well, you can synchronize or you can move bugs. Synchronization will
...
...
@@ -3704,14 +3783,7 @@ Appendix A. The Bugzilla FAQ
incompatible with file upload via POST. Download the latest Netscape,
Microsoft, or Mozilla browser to handle uploads correctly.
A.7.5. Email submissions to Bugzilla that have attachments end up
asking me to save it as a "cgi" file.
Yup. Just rename it once you download it, or save it under a different
filename. This will not be fixed anytime soon, because it would
cripple some other functionality.
A.7.6. How do I change a keyword in Bugzilla, once some bugs are using
A.7.5. How do I change a keyword in Bugzilla, once some bugs are using
it?
In the Bugzilla administrator UI, edit the keyword and it will let you
...
...
@@ -3722,7 +3794,7 @@ Appendix A. The Bugzilla FAQ
A.8.1. What kind of style should I use for templatization?
Gerv
and Myk suggest a 2-space e
ndent, with embedded code sections on
Gerv
and Myk suggest a 2-space i
ndent, with embedded code sections on
their own line, in line with outer tags. Like this:
<fred>
[% IF foo %]
...
...
@@ -4191,13 +4263,19 @@ Appendix D. Bugzilla Variants and Competitors
D.1. Red Hat Bugzilla
Red Hat Bugzilla is a fork of Bugzilla 2.8. One of its major benefits
is the ability to work with Oracle, MySQL, and PostGreSQL databases
serving as the back-end, instead of just MySQL. Dave Lawrence of Red
Hat is active in the Bugzilla community, and we hope to see a
reunification of the fork before too long.
Red Hat's old fork of Bugzilla which was based on version 2.8 is now
obsolete. The newest version in use is based on version 2.17.1 and is
in the process of being integrated into the main Bugzilla source tree.
The back-end is modified to work with PostgreSQL instead of MySQL and
they have custom templates to get their desired look and feel, but
other than that it is Bugzilla 2.17.1. Dave Lawrence of Red Hat put
forth a great deal of effort to make sure that the changes he made
could be integrated back into the main tree. Bug 98304 exists to track
this integration.
URL: http://bugzilla.redhat.com/bugzilla/
This section last updated 24 Dec 2002
_________________________________________________________________
D.2. Loki Bugzilla (Fenris)
...
...
@@ -4205,6 +4283,8 @@ D.2. Loki Bugzilla (Fenris)
Fenris was a fork from Bugzilla made by Loki Games; when Loki went
into receivership, it died. While Loki's other code lives on, its
custodians recommend Bugzilla for future bug-tracker deployments.
This section last updated 27 Jul 2002
_________________________________________________________________
D.3. Issuezilla
...
...
@@ -4212,6 +4292,8 @@ D.3. Issuezilla
Issuezilla was another fork from Bugzilla, made by collab.net and
hosted at tigris.org. It is also dead; the primary focus of
bug-tracking at tigris.org is their Java-based bug-tracker, Scarab.
This section last updated 27 Jul 2002
_________________________________________________________________
D.4. Scarab
...
...
@@ -4220,6 +4302,8 @@ D.4. Scarab
Serlet technology. It is currently at version 1.0 beta 8.
URL: http://scarab.tigris.org
This section last updated 27 Jul 2002
_________________________________________________________________
D.5. Perforce SCM
...
...
@@ -4228,6 +4312,8 @@ D.5. Perforce SCM
through the "jobs" functionality.
URL: http://www.perforce.com/perforce/technotes/note052.html
This section last updated 27 Jul 2002
_________________________________________________________________
D.6. SourceForge
...
...
@@ -4238,6 +4324,8 @@ D.6. SourceForge
URL: http://www.sourceforge.net
This section last updated 27 Jul 2002
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