<HTML
><HEAD
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>The Bugzilla Guide</TITLE
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><DIV
CLASS="BOOK"
><A
NAME="INDEX"
></A
><DIV
CLASS="TITLEPAGE"
><H1
CLASS="TITLE"
><A
NAME="AEN2"
>The Bugzilla Guide</A
></H1
><H3
CLASS="AUTHOR"
><A
NAME="AEN27"
>Matthew P. Barnson</A
></H3
><DIV
CLASS="AFFILIATION"
><DIV
CLASS="ADDRESS"
><P
CLASS="ADDRESS"
>barnboy@NOSPAM.trilobyte.net</P
></DIV
></DIV
><SPAN
CLASS="COLLAB"
><SPAN
CLASS="COLLABNAME"
>Zach Lipton</SPAN
><DIV
CLASS="AFFILIATION"
><DIV
CLASS="ADDRESS"
><P
CLASS="ADDRESS"
>zach@NOSPAM.zachlipton.com</P
></DIV
></DIV
><BR></SPAN
><DIV
CLASS="REVHISTORY"
><TABLE
WIDTH="100%"
BORDER="0"
><TR
><TH
ALIGN="LEFT"
VALIGN="TOP"
COLSPAN="3"
><B
>Revision History</B
></TH
></TR
><TR
><TD
ALIGN="LEFT"
>Revision v2.11</TD
><TD
ALIGN="LEFT"
>20 December 2000</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Converted the README, FAQ, and DATABASE information into
SGML docbook format.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.11.1</TD
><TD
ALIGN="LEFT"
>06 March 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Took way too long to revise this for 2.12 release. Updated
FAQ to use qandaset tags instead of literallayout, cleaned
up administration section, added User Guide section,
miscellaneous FAQ updates and third-party integration
information. From this point on all new tags are lowercase
in preparation for the 2.13 release of the Guide in XML
format instead of SGML.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.12.0</TD
><TD
ALIGN="LEFT"
>24 April 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Things fixed this release: Elaborated on queryhelp
interface, added FAQ regarding moving bugs from one keyword
to another, clarified possible problems with the Landfill
tutorial, fixed a boatload of typos and unclear sentence
structures. Incorporated the README into the UNIX
installation section, and changed the README to indicate the
deprecated status. Things I know need work: Used
"simplelist" a lot, where I should have used "procedure" to
tag things. Need to lowercase all tags to be XML compliant.</TD
></TR
><TR
><TD
ALIGN="LEFT"
>Revision 2.14.0</TD
><TD
ALIGN="LEFT"
>07 August 2001</TD
><TD
ALIGN="LEFT"
>Revised by: MPB</TD
></TR
><TR
><TD
ALIGN="LEFT"
COLSPAN="3"
>Attempted to integrate relevant portions of the UNIX and
Windows installation instructions, moved some data from FAQ
to Install, removed references to README from text, added
Mac OS X install instructions, fixed a bunch
of tpyos (Mark Harig), linked text that referenced other
parts of the Guide, and nuked the old MySQL permissions
section.</TD
></TR
></TABLE
></DIV
><DIV
><DIV
CLASS="ABSTRACT"
><A
NAME="AEN39"
></A
><P
></P
><P
> This is the documentation for Bugzilla, the Mozilla
bug-tracking system.
</P
><P
> Bugzilla is an enterprise-class set of software utilities
that, when used together, power issue-tracking for hundreds of
organizations around the world, tracking millions of bugs.
While it is easy to use and quite flexible, it is very
difficult for a novice to install and maintain. Although we
have provided step-by-step directions, Bugzilla is not always
easy to get working. Please be sure the person responsible
for installing and maintaining this software is a qualified
professional on operating system upon which you install
Bugzilla.
</P
><P
> THIS DOCUMENTATION IS MAINTAINED IN DOCBOOK 4.1 SGML FORMAT.
IF YOU WISH TO MAKE CORRECTIONS, PLEASE MAKE THEM IN PLAIN
TEXT OR SGML DIFFS AGAINST THE SOURCE. I CANNOT ACCEPT
ADDITIONS TO THE GUIDE WRITTEN IN HTML!
</P
><P
></P
></DIV
></DIV
><HR></DIV
><DIV
CLASS="TOC"
><DL
><DT
><B
>Table of Contents</B
></DT
><DT
>1. <A
HREF="about.html"
>About This Guide</A
></DT
><DD
><DL
><DT
>1.1. <A
HREF="aboutthisguide.html"
>Purpose and Scope of this Guide</A
></DT
><DT
>1.2. <A
HREF="copyright.html"
>Copyright Information</A
></DT
><DT
>1.3. <A
HREF="disclaimer.html"
>Disclaimer</A
></DT
><DT
>1.4. <A
HREF="newversions.html"
>New Versions</A
></DT
><DT
>1.5. <A
HREF="credits.html"
>Credits</A
></DT
><DT
>1.6. <A
HREF="contributors.html"
>Contributors</A
></DT
><DT
>1.7. <A
HREF="feedback.html"
>Feedback</A
></DT
><DT
>1.8. <A
HREF="translations.html"
>Translations</A
></DT
><DT
>1.9. <A
HREF="conventions.html"
>Document Conventions</A
></DT
></DL
></DD
><DT
>2. <A
HREF="using.html"
>Using Bugzilla</A
></DT
><DD
><DL
><DT
>2.1. <A
HREF="whatis.html"
>What is Bugzilla?</A
></DT
><DT
>2.2. <A
HREF="why.html"
>Why Should We Use Bugzilla?</A
></DT
><DT
>2.3. <A
HREF="how.html"
>How do I use Bugzilla?</A
></DT
><DD
><DL
><DT
>2.3.1. <A
HREF="how.html#MYACCOUNT"
>Create a Bugzilla Account</A
></DT
><DT
>2.3.2. <A
HREF="how.html#QUERY"
>The Bugzilla Query Page</A
></DT
><DT
>2.3.3. <A
HREF="how.html#BUGREPORTS"
>Creating and Managing Bug Reports</A
></DT
><DD
><DL
><DT
>2.3.3.1. <A
HREF="how.html#BUG_WRITING"
>Writing a Great Bug Report</A
></DT
><DT
>2.3.3.2. <A
HREF="how.html#BUG_MANAGE"
>Managing your Bug Reports</A
></DT
></DL
></DD
></DL
></DD
><DT
>2.4. <A
HREF="init4me.html"
>Where can I find my user preferences?</A
></DT
><DD
><DL
><DT
>2.4.1. <A
HREF="init4me.html#ACCOUNTSETTINGS"
>Account Settings</A
></DT
><DT
>2.4.2. <A
HREF="init4me.html#EMAILSETTINGS"
>Email Settings</A
></DT
><DD
><DL
><DT
>2.4.2.1. <A
HREF="init4me.html#NOTIFICATION"
>Email Notification</A
></DT
><DT
>2.4.2.2. <A
HREF="init4me.html#NEWEMAILTECH"
>New Email Technology</A
></DT
><DT
>2.4.2.3. <A
HREF="init4me.html#WATCHSETTINGS"
>"Watching" Users</A
></DT
></DL
></DD
><DT
>2.4.3. <A
HREF="init4me.html#FOOTERSETTINGS"
>Page Footer</A
></DT
><DT
>2.4.4. <A
HREF="init4me.html#PERMISSIONSETTINGS"
>Permissions</A
></DT
></DL
></DD
><DT
>2.5. <A
HREF="usingbz-conc.html"
>Using Bugzilla-Conclusion</A
></DT
></DL
></DD
><DT
>3. <A
HREF="installation.html"
>Installation</A
></DT
><DD
><DL
><DT
>3.1. <A
HREF="errata.html"
>ERRATA</A
></DT
><DT
>3.2. <A
HREF="stepbystep.html"
>Step-by-step Install</A
></DT
><DD
><DL
><DT
>3.2.1. <A
HREF="stepbystep.html#AEN486"
>Introduction</A
></DT
><DT
>3.2.2. <A
HREF="stepbystep.html#AEN492"
>Installing the Prerequisites</A
></DT
><DT
>3.2.3. <A
HREF="stepbystep.html#INSTALL-MYSQL"
>Installing MySQL Database</A
></DT
><DT
>3.2.4. <A
HREF="stepbystep.html#INSTALL-PERL"
>Perl (5.004 or greater)</A
></DT
><DT
>3.2.5. <A
HREF="stepbystep.html#AEN579"
>DBI Perl Module</A
></DT
><DT
>3.2.6. <A
HREF="stepbystep.html#AEN617"
>Data::Dumper Perl Module</A
></DT
><DT
>3.2.7. <A
HREF="stepbystep.html#AEN622"
>MySQL related Perl Module Collection</A
></DT
><DT
>3.2.8. <A
HREF="stepbystep.html#AEN631"
>TimeDate Perl Module Collection</A
></DT
><DT
>3.2.9. <A
HREF="stepbystep.html#AEN635"
>GD Perl Module (1.8.3)</A
></DT
><DT
>3.2.10. <A
HREF="stepbystep.html#AEN644"
>Chart::Base Perl Module (0.99c)</A
></DT
><DT
>3.2.11. <A
HREF="stepbystep.html#AEN648"
>DB_File Perl Module</A
></DT
><DT
>3.2.12. <A
HREF="stepbystep.html#AEN651"
>HTTP Server</A
></DT
><DT
>3.2.13. <A
HREF="stepbystep.html#AEN669"
>Installing the Bugzilla Files</A
></DT
><DT
>3.2.14. <A
HREF="stepbystep.html#AEN696"
>Setting Up the MySQL Database</A
></DT
><DT
>3.2.15. <A
HREF="stepbystep.html#AEN743"
>Tweaking <TT
CLASS="FILENAME"
>localconfig</TT
></A
></DT
><DT
>3.2.16. <A
HREF="stepbystep.html#AEN781"
>Setting Up Maintainers Manually (Optional)</A
></DT
><DT
>3.2.17. <A
HREF="stepbystep.html#AEN792"
>The Whining Cron (Optional)</A
></DT
><DT
>3.2.18. <A
HREF="stepbystep.html#AEN802"
>Bug Graphs (Optional)</A
></DT
><DT
>3.2.19. <A
HREF="stepbystep.html#AEN814"
>Securing MySQL</A
></DT
></DL
></DD
><DT
>3.3. <A
HREF="osx.html"
>Mac OS X Installation Notes</A
></DT
><DT
>3.4. <A
HREF="bsdinstall.html"
>BSD Installation Notes</A
></DT
><DT
>3.5. <A
HREF="geninstall.html"
>Installation General Notes</A
></DT
><DD
><DL
><DT
>3.5.1. <A
HREF="geninstall.html#AEN916"
>Modifying Your Running System</A
></DT
><DT
>3.5.2. <A
HREF="geninstall.html#AEN923"
>Upgrading From Previous Versions</A
></DT
><DT
>3.5.3. <A
HREF="geninstall.html#HTACCESS"
><TT
CLASS="FILENAME"
>.htaccess</TT
> files and security</A
></DT
><DT
>3.5.4. <A
HREF="geninstall.html#MOD_THROTTLE"
><TT
CLASS="FILENAME"
>mod_throttle</TT
> and Security</A
></DT
><DT
>3.5.5. <A
HREF="geninstall.html#CONTENT_TYPE"
>Preventing untrusted Bugzilla content from executing malicious Javascript code</A
></DT
><DT
>3.5.6. <A
HREF="geninstall.html#AEN964"
>UNIX Installation Instructions History</A
></DT
></DL
></DD
><DT
>3.6. <A
HREF="win32.html"
>Win32 Installation Notes</A
></DT
><DD
><DL
><DT
>3.6.1. <A
HREF="win32.html#WININSTALL"
>Win32 Installation: Step-by-step</A
></DT
><DT
>3.6.2. <A
HREF="win32.html#ADDLWINTIPS"
>Additional Windows Tips</A
></DT
></DL
></DD
></DL
></DD
><DT
>4. <A
HREF="administration.html"
>Administering Bugzilla</A
></DT
><DD
><DL
><DT
>4.1. <A
HREF="postinstall-check.html"
>Post-Installation Checklist</A
></DT
><DT
>4.2. <A
HREF="useradmin.html"
>User Administration</A
></DT
><DD
><DL
><DT
>4.2.1. <A
HREF="useradmin.html#DEFAULTUSER"
>Creating the Default User</A
></DT
><DT
>4.2.2. <A
HREF="useradmin.html#MANAGEUSERS"
>Managing Other Users</A
></DT
><DD
><DL
><DT
>4.2.2.1. <A
HREF="useradmin.html#LOGIN"
>Logging In</A
></DT
><DT
>4.2.2.2. <A
HREF="useradmin.html#CREATENEWUSERS"
>Creating new users</A
></DT
><DT
>4.2.2.3. <A
HREF="useradmin.html#DISABLEUSERS"
>Disabling Users</A
></DT
><DT
>4.2.2.4. <A
HREF="useradmin.html#MODIFYUSERS"
>Modifying Users</A
></DT
></DL
></DD
></DL
></DD
><DT
>4.3. <A
HREF="programadmin.html"
>Product, Component, Milestone, and Version
Administration</A
></DT
><DD
><DL
><DT
>4.3.1. <A
HREF="programadmin.html#PRODUCTS"
>Products</A
></DT
><DT
>4.3.2. <A
HREF="programadmin.html#COMPONENTS"
>Components</A
></DT
><DT
>4.3.3. <A
HREF="programadmin.html#VERSIONS"
>Versions</A
></DT
><DT
>4.3.4. <A
HREF="programadmin.html#MILESTONES"
>Milestones</A
></DT
><DT
>4.3.5. <A
HREF="programadmin.html#VOTING"
>Voting</A
></DT
><DT
>4.3.6. <A
HREF="programadmin.html#GROUPS"
>Groups and Group Security</A
></DT
></DL
></DD
><DT
>4.4. <A
HREF="security.html"
>Bugzilla Security</A
></DT
></DL
></DD
><DT
>5. <A
HREF="integration.html"
>Integrating Bugzilla with Third-Party Tools</A
></DT
><DD
><DL
><DT
>5.1. <A
HREF="bonsai.html"
>Bonsai</A
></DT
><DT
>5.2. <A
HREF="cvs.html"
>CVS</A
></DT
><DT
>5.3. <A
HREF="scm.html"
>Perforce SCM</A
></DT
><DT
>5.4. <A
HREF="tinderbox.html"
>Tinderbox/Tinderbox2</A
></DT
></DL
></DD
><DT
>6. <A
HREF="future.html"
>The Future of Bugzilla</A
></DT
><DT
>A. <A
HREF="faq.html"
>The Bugzilla FAQ</A
></DT
><DT
>B. <A
HREF="downloadlinks.html"
>Software Download Links</A
></DT
><DT
>C. <A
HREF="database.html"
>The Bugzilla Database</A
></DT
><DD
><DL
><DT
>C.1. <A
HREF="dbschema.html"
>Database Schema Chart</A
></DT
><DT
>C.2. <A
HREF="dbdoc.html"
>MySQL Bugzilla Database Introduction</A
></DT
><DD
><DL
><DT
>C.2.1. <A
HREF="dbdoc.html#AEN2217"
>Bugzilla Database Basics</A
></DT
><DD
><DL
><DT
>C.2.1.1. <A
HREF="dbdoc.html#AEN2246"
>Bugzilla Database Tables</A
></DT
></DL
></DD
></DL
></DD
><DT
>C.3. <A
HREF="granttables.html"
>MySQL Permissions & Grant Tables</A
></DT
></DL
></DD
><DT
>7. <A
HREF="variants.html"
>Bugzilla Variants and Competitors</A
></DT
><DD
><DL
><DT
>7.1. <A
HREF="rhbugzilla.html"
>Red Hat Bugzilla</A
></DT
><DT
>7.2. <A
HREF="variant_fenris.html"
>Loki Bugzilla (Fenris)</A
></DT
><DT
>7.3. <A
HREF="variant_issuezilla.html"
>Issuezilla</A
></DT
><DT
>7.4. <A
HREF="variant_scarab.html"
>Scarab</A
></DT
><DT
>7.5. <A
HREF="variant_perforce.html"
>Perforce SCM</A
></DT
><DT
>7.6. <A
HREF="variant_sourceforge.html"
>SourceForge</A
></DT
></DL
></DD
><DT
>D. <A
HREF="patches.html"
>Useful Patches and Utilities for Bugzilla</A
></DT
><DD
><DL
><DT
>D.1. <A
HREF="rewrite.html"
>Apache <TT
CLASS="FILENAME"
>mod_rewrite</TT
> magic</A
></DT
><DT
>D.2. <A
HREF="setperl.html"
>The setperl.csh Utility</A
></DT
><DT
>D.3. <A
HREF="cmdline.html"
>Command-line Bugzilla Queries</A
></DT
><DT
>D.4. <A
HREF="quicksearch.html"
>The Quicksearch Utility</A
></DT
></DL
></DD
><DT
>E. <A
HREF="gfdl.html"
>GNU Free Documentation License</A
></DT
><DD
><DL
><DT
>0. <A
HREF="gfdl_0.html"
>PREAMBLE</A
></DT
><DT
>1. <A
HREF="gfdl_1.html"
>APPLICABILITY AND DEFINITIONS</A
></DT
><DT
>2. <A
HREF="gfdl_2.html"
>VERBATIM COPYING</A
></DT
><DT
>3. <A
HREF="gfdl_3.html"
>COPYING IN QUANTITY</A
></DT
><DT
>4. <A
HREF="gfdl_4.html"
>MODIFICATIONS</A
></DT
><DT
>5. <A
HREF="gfdl_5.html"
>COMBINING DOCUMENTS</A
></DT
><DT
>6. <A
HREF="gfdl_6.html"
>COLLECTIONS OF DOCUMENTS</A
></DT
><DT
>7. <A
HREF="gfdl_7.html"
>AGGREGATION WITH INDEPENDENT WORKS</A
></DT
><DT
>8. <A
HREF="gfdl_8.html"
>TRANSLATION</A
></DT
><DT
>9. <A
HREF="gfdl_9.html"
>TERMINATION</A
></DT
><DT
>10. <A
HREF="gfdl_10.html"
>FUTURE REVISIONS OF THIS LICENSE</A
></DT
><DT
><A
HREF="gfdl_howto.html"
>How to use this License for your documents</A
></DT
></DL
></DD
><DT
><A
HREF="glossary.html"
>Glossary</A
></DT
></DL
></DIV
><DIV
CLASS="LOT"
><DL
CLASS="LOT"
><DT
><B
>List of Examples</B
></DT
><DT
>2-1. <A
HREF="how.html#AEN307"
>Some Famous Software Versions</A
></DT
><DT
>2-2. <A
HREF="how.html#AEN317"
>Mozilla Webtools Components</A
></DT
><DT
>3-1. <A
HREF="stepbystep.html#AEN685"
>Setting up bonsaitools symlink</A
></DT
><DT
>3-2. <A
HREF="stepbystep.html#AEN774"
>Running checksetup.pl as the web user</A
></DT
><DT
>3-3. <A
HREF="win32.html#AEN1012"
>Installing ActivePerl ppd Modules on Microsoft Windows</A
></DT
><DT
>3-4. <A
HREF="win32.html#AEN1180"
>Removing encrypt() for Windows NT Bugzilla version
2.12 or earlier</A
></DT
><DT
>4-1. <A
HREF="programadmin.html#AEN1413"
>Creating some Components</A
></DT
><DT
>4-2. <A
HREF="programadmin.html#AEN1442"
>Common Use of Versions</A
></DT
><DT
>4-3. <A
HREF="programadmin.html#AEN1446"
>A Different Use of Versions</A
></DT
><DT
>4-4. <A
HREF="programadmin.html#AEN1474"
>Using SortKey with Target Milestone</A
></DT
><DT
>4-5. <A
HREF="programadmin.html#AEN1510"
>When to Use Group Security</A
></DT
><DT
>4-6. <A
HREF="programadmin.html#AEN1527"
>Creating a New Group</A
></DT
><DT
>D-1. <A
HREF="setperl.html#AEN2360"
>Using Setperl to set your perl path</A
></DT
><DT
>1. <A
HREF="glossary.html#AEN2602"
>A Sample Product</A
></DT
></DL
></DIV
></DIV
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