Bug 192511 - Removing all occurances of 'processmail' from the documentation now that bug 124174 is FIXED.

* Bug 191971 - The guide incorrectly stated that you could resolve a bug via email
* Provide an example of a glossary term in the document conventions section

Bug 191034, step 1 - Refactoring the installation chapter to provide sections for OS Specific notes and configuration help on multiple web servers. Also added some terms to the glossary.

Note this is a work-in-progress.  It compiles cleanly, but I am not yet
submitting compiled HTML and text.
There is one notable problem: nsgmls barfs on the <imagedata> tag in
database.sgml during validation.  openjade handles it fine. Weird.

known outstanding doc bug! Yay release.
Still many things to fix. Aren't there always?

be used for 2.14 documentation due to inconsistencies.

No text version of The Bugzilla Guide availabe yet, however.